Product: Jomashop Shipping Service Clear all filters (78 of 78 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Jomashop - Dont go here

1.5
Details
I ordered a pair of sunglasses in mid April. It is now June 7th and still I have not got them, but I received an email from Joma Shop asking how I like them! I missed my wife's birthday and then mother's day a long time ago that these were suppose to be a present for. Please go to Amazon or anywhere else than this place. Costumer service is a joke here! Thanks Joma Shop! I hope you go under.
View full review
Review
#1553035 Review #1553035 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Pros
  • Grab you initially
Cons
  • Do not deliver as promised
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered

Jomashop in Michigan City, Indiana - Fraud!

I placed my order 2 months ago order and have not received anything. I contacted them 2 times and they claimed that my item had been shipped and I supposedly picked it up. Finally called my credit card and reported it as a fraud on my credit card. Credit company reimbursed me but which is good. This whole experiance with Jomashop costed me time and nerves. Please do not buy anything from Jomashop!!!!!! It is fraud
View full review
Review
#1480304 Review #1480304 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue
2.7
Details
I recently placed an order on Joma Shop, a couple of days before valentine’s day. It is my husbands V Day gift. As soon as the website loaded I was greeted by a “FASTSHIP” promo code, that guaranteed that my order would arrive on the 14th based on my zip code . I used...
View full review
3 comments
Anonymous
#1650994

Horrible place to buy anything. Avoid Jomashop at all cost.

View more comments
Review
#1470842 Review #1470842 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Jomashop in Mumbai, Maharashtra - Order not received

I placed an order with Jomashop for fossil watch on 28th December 2018. Order number is M1B51031. It has been 1 month passed still I haven't received my order yet. It's showing under processing. I talked with them on call also that they said I ll received my order within 1 week, it has been 2 weeks waiting still not received my order. Please help me out for this issue or else do my refund so I can order from other company.
View full review
Review
#1459914 Review #1459914 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Jomashop - Order not received

3.0
Details
I went on your website ordered and paid for a watch that was almost $300 on December 12th as of today I still haven't received it I got emails every week or so saying soon as it came in it would be shipped to me cuz I even paid extra for 2 day shipping now that the product is in one of your representatives name Rita is trying to tell me that it wasn't paid for so I sent her screenshots of my receipt for purchase and she still trying to tell me it's not paid for it was supposed to be a Christmas present and I would like my merchandise place it's been over a month
View full review
Review
#1452724 Review #1452724 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Jomashop - Did not receive my watch

2.3
Details
I ordered a 1200 watch for xmas gift. I received a EMPTY box i notifed customer service and was told under investigation i sent pics and does not look like i will be getting a watch or my money. I am being told that the watch was put in the box.
View full review
Review
#1410703 Review #1410703 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Bad quality
1.0
Details
I placed an order of a lady watch from Jomashop.com on Nov 6th 2018. They never ship out my order, after the first week that I placed the order from their website, I login to my account and check the Order Status on their website, it show as "Processing", which is the...
View full review
Review
#1404170 Review #1404170 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Cons
  • Item never ship out
  • Customer service and warranty and service policy
  • Could not get my refund
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Never Shipped
  • Jomashop Poor Customer Service
  • No Refund
  • Never Shipped Order
  • Never Ships
  • Jomashop com
1.0
Details
So I ordered a movodo watch a month ago. After a week still no watch. The next week was my birthday October 2nd...still no watch so I email the company they tell me it will be 7-14 days to get a reply. Next week my girlfriends bday still no watch.... so I keep...
View full review
1 comment
Anonymous
#1587597

the same thing happened to me. pooor customer service

Review
#1385022 Review #1385022 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Jomashop in Hong Kong, Hong Kong - Very Poor Service

1.0
Details
orderd watch in August now October never arrived, same lame excuse weather problems, yet im in hong Kong watch shipped on 4th September, rhey will NOT reimburse me, this is WHY never ever use on line services they are mostly carpetbaggers. JOMASHOP is worst company ever AVOID.
View full review
Review
#1367194 Review #1367194 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue

Contact Jomashop Customer Service

Mailing Address:
Jomashop
140 58th Street Suite 3B
Brooklyn, New York 11220
United States
Phone:
(877) 834-1434
All Jomashop Contacts
1.0
Details
I ordered a watch for an event two weeks in advance, specifically selecting a watch with a 1-3 business day expected shipping date. Soon after I placed the order, I was told that it wasn't in their warehouse and it would be an additional 3-5 business days. It has now...
View full review
Review
#1365395 Review #1365395 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered