Product: Jomashop Repair Clear all filters (5 of 5 reviews match)
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0 comments
Brusque, rude and unreasonable. Despite overhwelming evidence, they refused to deal with a faulty product. I am currently in the process of a chargeback. You get what you pay for. You pay cheap and you get a cheap, defective version of the item you want. I purchased a...
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Author
Location
Boston, Massachusetts
Service
Jomashop Repair
Reason of review
Poor customer service
Loss
$228
Preferred solution
Full refund
Review #819923 is a subjective opinion of poster.
0 comments
Buyer beware. Purchased a "brand new watch" from Jomashop and within seven days of wearing it, it literally fell apart after picking it up. After being pragmatic and professional, and reaching out several times to find a solution, I sent it in for potential repair. It...
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Author
Location
Gilbert, Arizona
Service
Jomashop Repair
Pros
  • I liked the price
Reason of review
Damaged or defective
Loss
$240
Review #816402 is a subjective opinion of poster.
0 comments
1.0
Details
I purchased an Omega watch two years ago which was supposed to be new. After few months it stopped working and I sent it for repair. It arrived back from repair after approx. 5 months in working condition Now it stopped working again but Jomashop sais sorry the...
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Author
Location
Largo, Florida
Service
Jomashop Repair
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$6700
Preferred solution
Let the company propose a solution
Review #813704 is a subjective opinion of poster.
0 comments
1.0
Details
I bought a watch from Jomashop and looked at for about 10 minutes. The watch was defective and stopped every minute. I called, got RMA and mailed it back via FedEx (which cost extra $$). I never had it sized or even wore it! When they got it back, they declined the...
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Author
Location
Hoboken, New Jersey
Service
Jomashop Repair
Cons
  • No resolution was offered
  • Cs supervisor was a complete ahole
Reason of review
Damaged or defective
Loss
$4800
Preferred solution
Full refund
Review #760410 is a subjective opinion of poster.
2 comments
1.0
Details
Purchased an Omega watch from them for more then 6000 dollars. The watch stopped working after 2 months. I have sent the watch back for warranty repair more then 4 months ago. I am calling now every week asking when they will fix the watch and the routine answer I...
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Anonymous
#892576

Bought a Seiko watch from skx173 from JAMOSHOP MARCH 2014,2nd time i wore it stem & crown broke.Called jomashop they tell me stem& crown are not covered under warranty...

Author
Location
Brooklyn, New York
Service
Jomashop Repair
Reason of review
Damaged or defective
Loss
$6500
Preferred solution
Full refund
Review #539577 is a subjective opinion of poster.