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Resolved
1.7
Details

Update by user Aug 02, 2018

Merchant refunded me. Thank you.

Original review posted by user Aug 01, 2018

Hi, I purchased a Bell & Ross watch (BLRBR0392-BL-CE) from this company for $2595. When it came to me it seemed OK at first but then I noticed the watch would keep stopping in overnight on a FULL wind. The watch itself was advertised to...
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Review
#1318624 Review #1318624 is a subjective opinion of poster.
Product
Bell And Ross Br 03-92 Watch
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2595
Preferred solution
Full refund
Resolved Featured
3.8
Details
Jomashop - Terrible Customer Service

Update by user Oct 24, 2017

Well, in the end, it worked out just fine. Surprised me in fact.

I received an email about a week ago saying my watch had been repaired and was being sent to Jomashop's shipping department.

Within 5 days my watch arrived. It had obviously been sent to Omega for repair....

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3 comments
vicente1844
#1379270

To the comments.

Anonymous: Water resistant to 100 meters is supposed to include swimming in a pool.

And to the Smitty comment, I've had a 5 Rolex's (1 Submariner, 2 GMT, a Datejust and an Explorer II) and never had a problem swimming and diving to 20-30 feet with any them. My $300 Casio nighthawk has endured the pool and ocean for 5 years.

Back in the '90's I had Patek Nautilas swam regularly with it, too.

Not sure where you get your information.

UPDATE:

It's now been 14 weeks and even with repeated phone calls and emails, I've had no return calls or emails. No status report whatsoever. It seems that my watch has been stolen by Jomashop. Don't know another word to use.

I'm thinking of a small claims action as I don't know what other recourse I have available. Does anyone have other ideas?

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Review
#1092084 Review #1092084 is a subjective opinion of poster.
Product
Omega Watches Speedmaster Watch
Cons
  • Very poor customer service
  • Unacceptable professional conduct
Reason of review
Poor customer service
Loss
$5600
Preferred solution
Full refund
Tags
  • Ripped Off And Scammed
Resolved
Order# M14Q4624 I ordered my mother a purse for xmas. I was assured that the purse would be delivered by 12/23. My girlfriend even called in to verify that the order was fine and on its way. The customer service rep said everything was ok and it was on its way. I was...
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Review
#978290 Review #978290 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Order processing issue
Loss
$145
Resolved
1.0
Details

Update by user Oct 20, 2016

I have been contacted by customer service manager from Jomashop, the issue is being resolved.

Original review posted by user Oct 20, 2016

Jomashop is the worst seller I have ever encountered or heard about. Almost 4 months ago I ordered a watch that I have never received. And the experience has been a nightmare...
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2 comments
PoorCustSvc
#1479006

Thank you for sharing your experience. Your post was very helpful.Please DISREGARD the condescending comment to your post.It seems Jomashop regularly has their employees bash persons who post legitimate complaints against their company.

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Review
#940108 Review #940108 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Resolved
1.0
Details
I ordered a watch for my partner in India. The watch was priced at 134.99USD.. Delivery charges that were charged to my CC were 41.37$.. A total of 176.36$ was paid by me wen i checked out. To begin with it took a month for the watch to be delivered on top the indian...
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Review
#805330 Review #805330 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact Jomashop Customer Service

Mailing Address:
Jomashop
140 58th Street Suite 3B
Brooklyn, New York 11220
United States
Phone:
(877) 834-1434
All Jomashop Contacts

Jomashop Products and Services Reviews

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