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Michael Kors Watch Review

The people who work on jomashop never reply and im sick and tired of it! Are'nt they getting paid for that..? So i dont understand how many emails do i have to send them??? I sent 5 emails and still havent had a response! Wow what a bad bad customer service, they must hate there customers or something.
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Review
#770626 Review #770626 is a subjective opinion of poster.
Reason of review
Poor customer service

Michael Kors Watch Review

Manager Ari should never hold his position. Sent me 2 watches claimed i ordered 2, which i only needed 1. Sent it back which i paid for and then they deducted another $5 for shipping after Ari claimed he would wave it. Will never order from this website again due to CUSTOMER SERVICE. He needs,to be FIRED!
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Review
#770357 Review #770357 is a subjective opinion of poster.
Reason of review
Order processing issue
Jomashop offers only good prices. Expect ABSOLUTELY NOTHING in terms of customer service. They can just not ship out ur watches and tell you after a 3 week wait that they cannot fulfill your order, or just misplace your package and take 2 months to resolve the issue...
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1 comment
Anonymous
#1094712

They should fire everyone who works on jomashop there pathetic and dont do there job right! Is there fault there losing so many costumers!

Review
#770069 Review #770069 is a subjective opinion of poster.
Product
Fossil Watch
Reason of review
Poor customer service
3.0
Details
Watch arrived looking perfect but watch band popped off first day and obviously wasn't secured properly. This caused scratches on the face. Two days later the battery died. I called and was told I could only be refunded for a battery change. When I asked for a manager...
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1 comment
Anonymous
#1093204

I had my jeweler fix the pin in the band bc I don't own a tool. Roy clearly doubted my story that the band popped off so I offered to give him my jeweler's business number to verify (guy has been in business over 30 years) but Roy again doubted the validity of his word and added a story of how a jeweler had lied to him about a different service issue with a different customer.

Review
#768887 Review #768887 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
They have no customer service and if you try to call the phone number you get voicemail and NO return call. After all the problems I had with them I return the watch to find out that they are charging me back for the "free" shipping.. They are scam company!!! They...
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Review
#766163 Review #766163 is a subjective opinion of poster.
Service
Jomashop Shipping Service
Reason of review
Poor customer service
Preferred solution
Full refund

Jomashop - Michael Kors Watch Review from Fort Leonard Wood, Missouri

1.0
Details
The worst company I have ever done business with... Do not buy from them ever... Beware..they have the worst company.. The employees are rude and incompetent.. I asked to speak to a supervisor. He was rude and hung up the phone on me over a return issue. Buyers beware!! You have been warned.
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2 comments
Anonymous
#1109130

I just called to buy a watch and inquired about a discount they had running and the lady was not helpful so I asked for the person who could make price concessions and I believe his name Ozick. The guy was pleasantly rude.

Would not work with me and I even asked him if I was bothering him.

F'um. By_by

Anonymous
#1090381

You are totally right. This company is the most despicable company I have ever known around the world.

They asked me to pay for their faults. I would not want to say my terrible experience because every time I mentioned it I feel sick with my heart.

But I'm sure this company is the worst. It's like a gang I think.

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Review
#764327 Review #764327 is a subjective opinion of poster.
Reason of review
Poor customer service
They sent the wrong item and I have been trying for over a week to exchange it for the right one. They claim you need an RMA number to do a return or exchange, but they will not respond to phone calls, emails- the worst costumer service i have EVER experienced!!! I...
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1 comment
Anonymous
#1089236

i had the same issue. They wouldnt pick up the call.

Review
#763509 Review #763509 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
I bought a watch from Jomashop and looked at for about 10 minutes. The watch was defective and stopped every minute. I called, got RMA and mailed it back via FedEx (which cost extra $$). I never had it sized or even wore it! When they got it back, they declined the...
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Review
#760410 Review #760410 is a subjective opinion of poster.
Service
Jomashop Repair
Cons
  • Cs supervisor was a complete ahole
  • No resolution was offered
Reason of review
Damaged or defective
Loss
$4800
Preferred solution
Full refund
Tags
  • Unresponsive retailer
  • Worst cutomer service
I placed my first order with Jomashop 10 days ago. The order still has not shipped and continues to read "processing" with no update. The Jomashop phone line says they "cannot answer due to high call volumes." Their live chat says "we cannot chat now" and they have not...
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3 comments
Anonymous
#1261783

i have the same problem, already 8 days since ordering

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Review
#760076 Review #760076 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
Placed order on 23/12/2015, paid for it. was expecting to get it till 31/12 to present as a NY gift, but apparently they don't have desired items in stock. I asked to remove not available items for several times - not a single response from them! 6 days no response....
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1 comment
Anonymous
#1235883

Agreed! Tried 2 times to get 2 different watches.

Waited 2 months patiently with no updates. Customer service would only tell you we do not know when we will have it!

Review
#760054 Review #760054 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$1400
Preferred solution
Price reduction