UPSET WITH THE COLD FOOD AND DRINKS AND DELIVERY IS TOO LATE

HI, TODAY AT 10:39AM 28 NOVEMBER 2017 I PLACED MY ORDER AT TALABAT.COM I ORDERED VM JB HOTDOG WITH HOT DRINKS AND VM CHICKEN WITH SPAGHETTI. AFTER A WHILE AT 10:41 TO 10:43AM THE JOLLIBEE OMAN CALLED ME HOWEVER I WAS BUSY AT THAT TIME I CANT TEND THE CALL RIGHT AWAY...AT 10:45AM I CALLED BACK, AND THE STAFF ANSWERED ME, AND CONFIRMED THAT MY ORDER WILL BE DELIVERED AFTER 2 HOURS, I AGREED ON THE GIVEN TIME. 12:37PM I RECEIVED MY FOOD ORDER AND HANDED OVER MY PAYMENT TO THE DELIVERY GUY, WHEN I CHECKED THE BAGS I WAS DISAPPOINTED THAT MY DRINKS IS COLD AND IT IS COFFEE NOT HOT CHOCOLATE, I CALLED BACK AGAIN AND I TOLD THE STAFF THAT MY DRINKS WAS A MISTAKE, I WILL PUT THE BLAME ON THE STAFF BCOZ I CALLED BACK HE DID NOT REMIND ME AGAIN ABOUT WHATS GONNA BE MY DRINKS ON MY VM HOTDOG BREAKFAST. HE DECIDED AND ANTICIPATED TO SERVE ME COFFEE. AND THE FACT THAT I WAITED FOR 2 HOURS ATLEAST TO DELIVERY MY FOOD AND DRINKS HOT AND FRESH WILL BE APPRECIATED. BUT IT WASN'T....IT WAS SO DISAPPOINTING. SERVICE WAS BAD...
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ID
#1138241 Review #1138241 is a subjective opinion of poster.
Location
Muscat, Muscat
Service
Jollibee Oman Delivery Service
Cons
  • Dissapointing
  • Poor customer service
  • Some of the crew
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

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