Joico Reviews
Joico Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joico has a 2.0 star rating from 3 customer reviews, consumers are mostly dissatisfied. 75% of users would likely recommend Joico. Rating distribution shows 67% unfavorable. Recent comments include "Don't bother" and "Nobody monitors Instagram feedback & questions on 2022!". Reviewers value Reliability and Customer service; price level is reported as high.
Key Takeaways for Future Customers
- Expect product performance issues with spray cans and mousse packaging.
- Prepare for potential customer service and verification delays when contacting Joico.
- Be aware of reported refund and unauthorized charge problems.
Negative Feedback / Risk Areas
- Frequent complaints about clogged sprayers and defective cans.
- Hard to reach customer service and unanswered Instagram queries.
- Return, refund, and unauthorized billing issues reported.
Positive Feedback
Some reviewers state they value Joico's reliability and customer service and a majority indicated they'd recommend the brand.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joico has a 2.0 star rating from 3 customer reviews, consumers are mostly dissatisfied. 75% of users would likely recommend Joico. Rating distribution shows 67% unfavorable. Recent comments include "Don't bother" and "Nobody monitors Instagram feedback & questions on 2022!". Reviewers value Reliability and Customer service; price level is reported as high.
Key Takeaways for Future Customers
- Expect product performance issues with spray cans and mousse packaging.
- Prepare for potential customer service and verification delays when contacting Joico.
- Be aware of reported refund and unauthorized charge problems.
Negative Feedback / Risk Areas
- Frequent complaints about clogged sprayers and defective cans.
- Hard to reach customer service and unanswered Instagram queries.
- Return, refund, and unauthorized billing issues reported.
Positive Feedback
Some reviewers state they value Joico's reliability and customer service and a majority indicated they'd recommend the brand.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't buy Joico Hairspray!!!!
The spray cans clog up and nothing you do unclogs them.
Calling Joico does no good! They tell you what to do which does not work and will not offer to replace the defective item.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Verification code
They only provided information about the products I requested. Please contact the customer service department.
I want to send a message as an end consumer, but I cannot verify my email, even though I receive the verification code.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI Won't Be Buying Joico Again!
- - The sprayer on cans clogs and won't unclog.
- - Customer service is hard to reach.
- - I will tell friends and my hairdresser to avoid Joico.
Don't buy Joico products!!!
Sucks!!!
The sprayer on the cans clog up and nothing works to unclog it!
Customer Service is impossible to talk to.
I will spread the word to all my friends as well as my hair dresser to not buy Joico products!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Joico
- - In Orlando, Florida, Joico K-Pak 4-step line (33.8 fl oz) isn't available in stores.
- - Tried Amazon, Walmart, Target; none have it or restock dates.
Dear Sirs, I am in Florida, in Orlando, and I am having difficulty finding the Joico K-Pak 4-step line: 1 Clarifying Shampoo, 2 Cuticle Sealer, 3 Reconstructor Deep Penetrating Treatment, 4 Hydrator Intense Treatment, 33.8 fl oz, in the stores where I usually buy them: Amazon, Walmart, and Target. They don't have the products.
Where or which other reliable stores can I purchase these products, or is there an expected restock date at the aforementioned stores? Sincerely,
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged products
- - Customer has used Joi Whip mousse number 7 for years.
- - The can top now falls off and no product dispenses, and the customer asks for a fix.
I have been using Joi Whip mousse number 7 for years. I loved it.
However for the last year or so the top of the can always falls off and you cant get any product out. It didnt used to happen so whatever new design you changed to is terrible. I have 2 cans right now that I cant use. I give up!
Im tired of throwing money in the trash with my broken mousse with multiple stages of use. Please fix your design.
Disappointed customer
User's recommendation: Don’t bother
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
Burnt head , red itchy, tried to return, they said I could not return because it was open. That is ridiculous , I went way out of my way to return this product.
Preferred solution: Full refund
Want to find out how to get a level finder
I wasnt pissed. I was just calling to inquire how I can get a hair color level finder. Wasnt able to get it from Joico but was directed somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA question about a color from Joico
- - Used a 6nv and it turned very red.
- - This is the second time I used the same bottle.
- - Color is redish/copper.
- - Please contact Glory White at 716-472-****.
I used a 6nv it turned out very red. This is the second time I used the same bottle.
I am wondering if there was a mistake in packaging the color is very redish/copper. Will somebody contact me.
My name is Glory White. My cell number is area code 716-472-**** thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a problem with the color.
Can a representative please call me Im not real good with online I prefer to speak with somebody. Area code 716-472-**** thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I have never authorized a transaction through joicoo. You had charged me $25.99 and i need it refunded asap.
As you took away part of my bill money. Thanks.
Refund
Cant seem to get ahold of this company. They charged my card $25.99 with out my authorization. I've never even been on this website let alone order hair products from them.
Question that I sent via Instagram - no response!
- - Accidentally purchased a large Colour Endure Violet conditioner.
- - Hair is red with blonde highlights; user is 65 and gray; asks if it can be used.
I accidentally purchased a huge bottle of your colour endure Violet conditioner - I get my hair coloured (red) & highlighted (blonde) as I am 65 - I am a natural redhead but do to my age, I am gray. Can I use this bottle of conditioner on my hair? Thank you.
User's recommendation: Nobody monitors Instagram feedback & questions on 2022?!
Companies Similar to Joico
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation