Model business

This business is efficient and always does a quality job. They have never ripped me off, unlike some other high-volume operations that seem to have a built-in need to create business to keep their bays full. The staff is friendly and responsive. One time they plugged *** in my tire and did not charge me anything. I think the lines of people waiting to drop off and pick up their cars tells the story in and of itself, an example of free enterprise and why we are fortunate to live in a modern economy. The local business awards they display in the waiting area are well deserved.
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ID
#569700 Review #569700 is a subjective opinion of poster.
Location
Anchorage, Alaska
Pros
  • Efficient service
  • Professional staff
Reason of review
Good customer service
New Reviewer

Johnson's tire center

I went to Johnson's tire center to get my car washed. When I first pulled up there was three workers sitting in the office when there are customers waiting. After choosing which wash I wanted, I was directed to move forward by a black guy screaming at me. He had a look on his face like I did something that made him upset. He was very irritated at this point. After he sprayed my car down with soap, he indicated to pull forward by yelling again. Then the angry look again and he went right back to the office. As I pull up to go through the car wash, there was only one person washing my car and it took 4-5 minutes for him to do it. No one came out to help him even when cars were lining up. As I go through, I didn't get the wax I paid for. Then at the end, there was a guy who barely dried any of the water that was still on my car. I was startled when he just opened my door, without saying anything, to wipe my door jams. I'm not sure why he did this because I had 2 doors frozen shut when I picked up my children later that day. And to top it off, all he says is "there" and muttered thanks or something. When I asked him about the wax not coming on, he didn't understand a word I said! After leaving because a car was heading out of the carwash and about to hit mine, I got out to see how my car looked. I had dirty spots and frozen water all over. The bottom line is, this carwash has a poor choice in employees. It took way to long for them to get me through and if it takes that long, my car should be clean and dry. Ex-customer
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ID
#358265 Review #358265 is a subjective opinion of poster.
Location
Anchorage, Alaska
Loss
$18

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