Johnson Outdoors Reviews
Johnson Outdoors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Johnson Outdoors has a 1.7 star rating from 3 reviews and consumers are mostly dissatisfied while 100% would likely recommend the company to a friend; see Johnson Outdoors reviews for context.
Key Takeaways for Future Customers
- Expect inconsistent customer service and check dealer availability before purchase.
- Verify warranty, repair timelines, and rebate procedures in advance.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and long repair delays.
- Difficulty ordering in Canada and issues with rebate delivery or refunds.
Positive Feedback
Some customers report prompt parts shipment and friendly assistance for urgent needs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Johnson Outdoors has a 1.7 star rating from 3 reviews and consumers are mostly dissatisfied while 100% would likely recommend the company to a friend; see Johnson Outdoors reviews for context.
Key Takeaways for Future Customers
- Expect inconsistent customer service and check dealer availability before purchase.
- Verify warranty, repair timelines, and rebate procedures in advance.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive customer service and long repair delays.
- Difficulty ordering in Canada and issues with rebate delivery or refunds.
Positive Feedback
Some customers report prompt parts shipment and friendly assistance for urgent needs.
Medway, Massachusetts
Looking for help with 2 year old eureka stove and said they discontinued eurieka products. 0 customer support.will never buy anything from Johnson outdoor products again
NO CUSTOMER SUPPORT. Have been buying eureka products for over 40 years.
Any eureka product they sold is now junk for a simple repair.
- Do not stand behind products sold
User's recommendation: Avoid company
Middle Sackville, Nova Scotia
Zero Customer Service
- - Johnson Outdoor directs Canadian customers to store locator for US products.
- - Stores say they can't source the items; order from Minn Kota or Old Town.
Johnson Outdoor refuses to sell me products from the US and tells me to use the store locator to find Canadian suppliers. The problem is the Canadian stores that carry Johnson Outdoor products, Minn Kota, Old Town Canoe, say they can't get what I need and I must order from Minn Kota or Old Town directly.
But Minn Kota and Old Town tell me to find a Canadian seller. WTF? Johnson Outdoor will not help me find what I need. Clearly a soulless corporation.
Johnson Outdoor needs to realize it's 2026 not 1996 and provide a way that Canadian customers can actually order what they need. I doubt they will do anything.
User's recommendation: Buy Canadian products instead.
El Paso, Texas
Hummingbird they want 45 days to respond vhf555 radio needs repair
- - Phone line didn’t answer, blocking service for hummingbird radio; this was not a good experience; check phone before buying any hummingbird product.
Answer the phone so I can send my hummingbird radio in for service! This was not a good experience. Please check with the company where you buy any hummingbird product before you purchase their item to see if customer service answers the phone.
User's recommendation: Beware of hummingbird customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompletely satisfied
They are overnighting the piece I need. They were very friendly and concerned about my situation. The part is on it's way.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need all the equipment, except the box for the hummingbird piranha max four
I purchased the box unit from a Estate Sale and they sold the pontoon boat ,Early that morning and all the connectors were on the vessel.
User's recommendation: Phone call didn’t go through,Tho I probably called bf they opened..
Warranty assistance
Cannon downriggger warranty assistance on a magnum 10 downrigger . Broken swivel base.
Pin is sheared off. Please help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not got my rebate yet
- - The Helix 12 fish finder included a $500 rebate.
- - We registered it; rebate was to be sent.
- - Mail the rebate to Doug Swanson, 1091 Hwy 3, Hampton IA 50441.
We bought a Helix 12 fish finder, and it had a $500.00 rebate on it. We registered it and they said they would send the rebate.
We have not received it. Please send to Doug Swanson, 1091 Hwy 3, Hampton, Iowa 50441. We had nothing else to fill out.
So, if there is a form to fill out, please send that. Thanks.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not got my rebate yet
- - $500 rebate for the helex 12 fish finder after registration.
- - Rebate not received yet; send to Doug Swanson, 1091 hwy 3 Hampton, Iowa 50441.
When I bought my helex 12 fish finder ,there was a $500.00 rebate. We registered the item on line.
We still have not received the rebate. Please send it to Doug Swanson 1091 hwy 3 Hampton, Iowa 50441.
Phone 641-425-**** and ask for Colleen. Thanks.
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One/all of three reasons for the issue. One, currency fluctuations make it less profitable/more complicated for a US based company.
Most consumers do not want to pay all the duties/taxes above the cost of goods.
But most likely, JO has agreements in place with Canadian retailers that sell their products that they will not compete with them. If I owned a chain of stores in Canada, I will sell JO products but I don’t want to compete with the US based site.