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Resolved: Damaged Product In Undamaged Box

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Johnson And Johnson Australia - Damaged Product In Undamaged Box
Updated by user Aug 06, 2023

Company resolved the issue.

Original review Jul 07, 2023
I purchased 6 x 200ml bottles of Neutrogena T-Gel Shampoo from Amazon Australia I received them this morning from Team Global Express and as always I check what I receive The boxes although some had minor damage were okay so I checked inside each One of the bottles of Neutrogena T-Gel has been dropped heavily during manufacture or packing Unfortunately the top and base of this bottle both have a good size dent No leakage as yet but I wanted to send you my feedback I don't suppose anyone will bother to answer this email anyway
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Pros:
  • I have known the brand most of my 70 years
Cons:
  • Looks like the company has deteriorated

Preferred solution: Apology

User's recommendation: Pacific Consumer Care(Care is a lie) did not answer which is typical

Anonymous
map-marker Bankstown, New South Wales

Johnson And Johnson - Soap Review from Bankstown, New South Wales

Since my son was a new born we used johnson soaps and lotions When he was about 2 weeks old he developed a rash. We went to 4 different doctors and they said its just a rash it should disappear soon when my son turned 1 he kept complaining that hes itchy and when i looked at it the rashes were bleeding from him scratching it. So my partner and i took our son to different doctors and they all said that he has ezcema and really bad dried out skin so we have been to different doctors and given different creams and nothing worked we had to go to hosptial on the night of my sons second birthday because he was having horrible stomach pains the doctor checked my son and told us he has really bad skin and ezcema and i told her we know and hes had it since he was a newborn then she asked us what soap we use on him and i told her we use johnson she told us to stop using it because thats the cause and my son isnt the only one whos got excema from the product she told us that she sees it alot... I am so angry that i trusted johnson And that it has badly dried out my sons skin. Its been 4 days since we stopped using the product he skin isnt as red anymore and he hasnt complained about being itchy. I would not recommend the *** product
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Reason of review:
Bad quality
Anonymous
map-marker Melbourne, Victoria

Johnson And Johnson Enfamil Infant Formulas Review

My enfamil infant formula1 is so foamy please help
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