Luciano M Jeq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Citrus Heights, California

Son was threatened

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

A manager threatened my sons life at Roseville location in California said you will not make it to your 18 th birthday I will hunt you down how can you threaten a child

View full review

User's recommendation: Do not go it is unsafe for children

JaiWen C

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carson, California

Refund never got the order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Johns Incredible Pizza - Refund never got the order
Johns Incredible Pizza - Refund never got the order - Image 2
Johns Incredible Pizza - Refund never got the order - Image 3

I order food online through the page, I order 1 veggie lover, 1 Pepperoni Jalapeno Pizza, and 2 breadstick. I went into the store to pick it up, I have spoke with the supervisor and she inform me her store never received the order.

She have provide me the photo that they never gotten the order. The total of the order was $48.02 and I never got my refund back

View full review
Loss:
$49
Pros:
  • Supervisor came out and spoke with me
Cons:
  • Confusion on the reason why they never got the items

Preferred solution: Full refund

Marnette Xmw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockton, California

Terrible service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Went to the one in Modesto CA. Spent over 150.00.

No fresh food. No one operating rides/game. Spoke with management he stated that employees were in training. He said there is two working but they in the prize area.

Mind you there was 5 employees in a huddle laughing and talking.

Manager tells me " ,I understand you being upset because this place is really pricey. Yes I was upset and feel like I should have been refunded.

View full review

User's recommendation: Stay away

1 comment
Tashima Fkj

No you ATE the food, so you should NOT be refunded. If you cannot afford a price place, do not go there.

Maranda N Ytb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Citrus Heights, California

No number to speak to corporate

My sons life was threatened by a manager named Al at Roseville location about an employee disagreement and was threatened multiple times by a manage to kill him hunt him down and my son is very upset and angry this is not exceptable behavior to talk to a minor like this

View full review

User's recommendation: Investigation and fire this manager

jazmyne w Xva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My daughters 3rd birthday party

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was told one thing over the phone and charged something else upon arrival. My party did not have a host nor did the birthday girl receive any type of recognition from the company like the other parties going on

View full review
Loss:
$400
Pros:
  • Kid friendly
Cons:
  • Workers arent friendly

Preferred solution: Price reduction

Schkemia F
map-marker Las Vegas, Nevada

Complaint

Food is empty tables are not being cleaned no silverware managers on duty very rude just dont care very disappointed

View full review
Loss:
$70
Pros:
  • Enjoyable for kids
Cons:
  • I will not be returning i will take my kids somewhere else

Preferred solution: Full refund

User's recommendation: Do not go they charge to much and behave bad customer service

Denise G Cth
map-marker Buena Park, California

Complaint

Buena Park is disgusting, food is old and nasty it is very dirty workers are huddle up in a corner talking and not working or taking care of the games and rides. Children let the frosty machine run as well as the ice cream. Very disgusting place.

View full review
Loss:
$216
Cons:
  • Filthy and old food and no customer service

Preferred solution: Full refund

Eddesha H
map-marker Las Vegas, Nevada

Purse got took

I need them to look at the cameras and see who picked up my purse out of my babies car seat, and they will not help me. None of the John's incredible team members would not take the time out to help me so I can possibly find my purse.

View full review
Loss:
$2000
Pros:
  • Love food and the scenery
Cons:
  • Better customer
  • Service and management

Preferred solution: I would like them to look at cameras

Darin A Ldb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Very bad business practices. Half the food trays will be empty and the ones I have food in them is not of any good quality.

View full review

Preferred solution: Apology

User's recommendation: Spend your money somewhere else.

Anonymous
map-marker Los Angeles, California

Booking for Saturday November 19 2022

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The party was amazing and so were the host! I just thought the food did not deliver.

There was hardly anything left out to get food. Everything was empty a lot of the time. There werent enough staff to clean up around the drink dispensers where empty plates, cups and trash was left by customers. It just seemed really messy a lot of the time.

I didnt see any hand sanitizer dispensers close by as everyone is touching the same spoons to get food with. Cleanliness and sanitation was my issue and the speed of food, they definitely need more staff to be able to keep up!

Otherwise I think everything was pretty great! Maybe 2 hours for each party as well being that 90mins seems really short for the amount of money we paid!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article