Matt M Ghx
map-marker North Charleston, South Carolina

Not the service I got

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I wish I had gotten references before dealing with this guy, Mr. Johnny Murray. Be warned he is not an OEM rep and is a smooth talker.
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Loss:
$5000
Cons:
  • His misrepresentation
Reason of review:
Not as described/ advertised
1 comment
Alycia Yup

LIAR, LIAR, LIAR - RUN AWAY, DON'T WALK!!!

Anonymous
map-marker North Charleston, South Carolina

Johnny's Marine sales and service.

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My name is Ed Erbeck, I purchased a used boat from Johnny Murray of, Johnny's Marine sales and service. The boat had a bad motor on it, and the deal was he would repower it, with a good used motor. He did replace it, as our deal stated. We took the boat out for a test ride, and I was sold! The following day, I went to go fishing, and the boat wouldn't start. I called Johnny, he was on a call for another customer at Leeds avenue boat launch. He said to meet him there. Arrived at Leeds avenue, Johnny tried to get it running, but no luck. Took it back to his shop on Saturday afternoon, so it could be diagnosed. Received a call on Sunday, the man said to me, "I'm sorry that it broke down, it's an electrical issue, and would need to do more diagnostic tests. Monday afternoon he called, told me the problem, he had to order parts. I asked how much it would cost? Jonny said "nothing!" I said to him, " I bought this used from you, no warranty expressed or implied". When I test drove it, it was as is, and I bought it. Johnny said "I stand behind what I sell and repair! So he fixed it! I asked how much were the parts? $280 was the total for the part, not including labor. I asked again how much do I owe you? His reply "NOTHING!" To have a businessman like that, who gives customer satisfaction like that! Needless to say, I'm a happy man! I would recommend Johnny's Marine sales and service to anyone! This man has integrity, he's honest, stands behind his products, and is just a hard working man, making a living, working with his hands! Many thanks to you sir! You'll have my business, and recommendation, here on out! Again, thank you!
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Reason of review:
Good customer service
1 comment
Guest

Be careful Mr Erhbeck…he will get you the next time! He is a dishonest thief and weasel. Linda Gaddy

Anonymous

Beware of False Negative Postings for Johnny's Marine

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I have been doing business with Johnny's Marine for several years and I have found Johnny to be reliable and an honest businessman. His work is top notch and pricing is the best I have found. He was also the only one I could find that had a trailer big enough to trailer a 38' boat from Hilton Head to Charleston. His input was invaluable to my husband and I while we worked to restore our houseboat. He often helped out without charging us at all!!! He also let us keep our boat on his lot for 6 month while we worked on it and didn't charge us a penny so he is not out to gouge anyone. Just trying to make an honest living. You would not regret giving your business to Johnny Murray.
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Reason of review:
Good customer service
Anonymous

Flim Flam Johnny

He got us too. Do not believe anything this guy says.

Verify or stay away. He is shadtree boat guy that sells painted up old parts for new. He will tell you he needs a deposit and that he will replace an engine in 2 weeks and after 2 months of dollaring you for more money for things he claims he found after the fact while he still isn't done. When I went to his office twice bill collectors were at his door.

He wasn't around.

Deal with him at your own peril. Not an honest guy but a very shady lying crooked disgusting man.

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Reason of review:
Not as described/ advertised
3 comments
Guest

I agree, Johnny Murray is a liar, thief and poor excuse for a business man. My husband and I are out a $50,000.00 boat (that was purchased from him), and $10,000.00 that he asked for up front for repairs.

He wouldn’t work on boat, refused to give us our money back. I would advise you listen to bad reviews and not the ones that raved about her services… they were lucky!!

RUN, RUN away as fast as you can. Linda Gaddy

Guest

Who are you and when did you do business with Johnny? What boat did Johnny work on for you, and when.

I doubt that this is a real complaint.

Guest

Who are you? Please identify yourself and contact Johnny to resolve this matter.

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Melyna Vuh
map-marker Johns Island, South Carolina

Dishonest Mechanic Johnny Murray

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Johnnys Marine Sales And Service - Dishonest Mechanic Johnny Murray
Do not give Johnny's Marine Sales and Service a deposit to repair your boat! A reputable company will not ask for a deposit. I took my boat in for a new motor and he kept trying to sell me a rebuilt motor. At the least, I would have considered a new long block from the factory. after many excuses and several months of why he couldnt get to my boat ( he was not authorized by Mercruiser) he showed me a rusty block that came out of a boat that was under water and told me he was going to rebuild my engine with it. I said absolutely not! its not what I wanted. I asked him to refund my money and I would take it somewhere else to get the work done, keep in mind he had my boat for six months when he told me originally that I could have it back in 2 weeks. He refused to give me my money back. and I had to call the police to get my boat back. My attorney tried to reason with him. he only offered a fraction of the 4,000.00 deposit that I gave him. I will be seeking a full refund plus court cost and damages in court.
View full review
Loss:
$4000
Cons:
  • Dishonesty
Reason of review:
Poor customer service

Preferred solution: Full refund

24 comments
Guest

Had a similar issue with Mr. Murray.Google him and it appears others have also had issues with him.

Guest
reply icon Replying to comment of Guest-1486785

My name is Les T. Klvana.

I'm a Private Investigator in Charleston, SC.

I was retained by a client who has an on going pending law suit against Johnny's Marine North Charleston. Please contact me at 843-822-**** or goldshieldpi@***.net

Guest

These moments are unfounded. Johnny Murray has worked on my boat and done outstanding work for over 3 years.

He is an honest and hardworking guy. Let me tell about my experience with him.

I have a 34 ft Cruisers Yacht 3375 with twin inboard mercruisers. I first came across Johnny about 3 years when I needed to haul the boat and get the bottom paint done. I was told about him by a friend and was glad I found him.

His pricing was significantly better than anyone else. This was the first time I had done the bottom paint since I had bought the boat and soon discovered that the previous work had been botched due to inadequate prep work. Although Johnny could have taken advantage of the situation he did the exact opposite and took care of the whole problem and at a very reasonable price.

After that very positive experience he became my indispensible go-to guy for all of my work on the boat.

Before meeting Johnny I had to replace one of the 454 mercruisers due to water ingestion problems. Two years later I experience the same problem. In addition to doing the work to replace the engine at a reasonable price Johnny figure out that the recurrent problem was likely due to the riser design being too short so he changed the riser to avoid the same problem. The boat has been running great ever since.

This guy is incredibly knowledgeable and does a great job.

On a number of occasions Johnny has demonstrated his very strong customer sevice ethic by being there at very short notice when I’ve had a problem. One time I lost an engine while away from my home marina over a holiday weekend. I was stuck at a dock but Johnny took time away from his family to come take care of the problem and get me running again and ‘rescue’ me.

During hurricane Mathew I was on an extended stay out of state and unable to get my boat to shelter.

Johnny helped me out and got my boat to a safe place and didn’t take advantage of my situation.

There are countless other stories similar to this. This guy takes care of his customers and is honest and trustworthy. I have recommended home to friends and they have had similar experiences.

I would not take my boat to anyone else.

Guest

Deren Sawyer, you are a liar. Johnny Murray is one of the most honest, hard working men in Charleston with a reputation to back it up.

He is THE BEST engine builder and boat mechanic in Charleston SC. Your attemt to slander him with eventually backfire. All those people that you have cowardely bullied over the years will eventually come to haunt you. You need to stop, this world is hard enough to live in and you are making it worse ....

you are acting like a 10 year old spoiled child.

1 0 Reply

Guest
reply icon Replying to comment of Guest-1249322

Brittany, or Tammy not sure which one of you posted this... Just tell him to settle... This is ridiculous!

Guest
reply icon Replying to comment of Guest-1249354

My daughter Brittany has nothing to do with you, she has never even heard of you! Please leave her out of this.

Guest
reply icon Replying to comment of Guest-1249724

Just proved my point! I know who's posting and you know I know.

it doesn't matter anyway... that day will come also. Defending johnny as a good mechanic is okay. You are only feeding to it and making it worse by posting the other post attacking me calling me a spoiled brat...

look I'm 50 years old can you do better than that? I'll just take that as a compliment. This causes me to reply. I never said once that johnny was a bad mechanic!

I took my boat to another shop and purchased a new engine and had it installed by a CERTIFIED Mercruiser mechanic. I'm only suing for my deposit back for work that was NOT performed while my boat sat there for more than 4 months. Johnny NEVER repaired my boat so I have no clue to what kind of mechanic he is. so Tammy STOP IT!

Trust me you've caused me to spend half my day on the phone with google to remove the slanderous remarks made. And I've learned a lot. You had your fun but you are now making things worse for you when you keep adding remarks to the thread and attacking me, which makes no sense?? If some of these are your friends they should just say how happy they are with johnnys service without attacking me and calling me names.

( childish) that way I don't keep responding to each post attacking me. Then you will have less negative post on johnnys. Get it? I don't care about these other people and how happy they are, but when you or anyone else pull my name in a comment I'll respond to it and the cycle goes on....

I hope johnny is successful and has every boat running smoothly in Charleston. I just want my deposit back from work that wasn't performed. and when I'm settled in court I'll retract or let everyone know I was satisfied. If I said anything Slanderous it would've been removed from online just like I had the things you posted removed...

this is getting exhausting but I will have my day in court! Johnny did offer my money back when we were standing at the back of his truck looking at a rusted block that came from a boat that he told me that took on water. And he did try to get someone to call him back for weeks to see if he could purchase a new engine but I could no longer let my boat sit there for months when it was repaired in two weeks from another marine business. I wanted all new factory engine or block...

never used!!! I got what I wanted and I happy with my boat. Just kindly refund my deposit of 4,0000. For not performing the work I wanted.

If it's legal to keep deposits without doing the work then I'm starting a new business!

Come on' ... do you think any judge is going to allow you to keep money for not doing the work??

Guest

The person making these complaints is a coward and a liar. Johnny Murray is one of the most honest, hard working men in Charleston with a reputation to back it up.

I would challenge you to give him a chance. Come to his shop and watch him work .... his shop is always open and all work is visible.

He is THE BEST engine builder and boat mechanic in Charleston SC.

Guest

None of these comments are true. This is a desperate attempt to slander Johnny and ruin his business. Sad people resort to these levels out of jealousy.

Guest

You guys did not know that he scours old boatyards and old forgotten boats for parts? Johnny is a leprechaun of sorts.

He turns junk into gold-cash that is. Well known for the Johnny engine in these here parts. A grinder, some paint thinner, a sandblaster, and-presto. Perhaps a crankshaft or head or two but otherwise after the krylon she's NEW.

Just drive or sail away without asking any (or two many) questions and she runs for awhile. Patchwork and bandaids are his tools of the trade.

And a six pack of beer and he gets references-from his pals. Smart huh?

That's Johnny Murray's Marine legacy.

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