johnnie O
johnnie O Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
johnnie O has a 1.9 star rating from 2 reviews; consumers are mostly dissatisfied. Rating distribution skews unfavorable. Recent recommendations conflict: one praises the product and service, another urges shoppers to avoid the brand. Reviewers reference the Website and Exchange, Refund and Cancellation Policy. Price level noted as medium.
Key Takeaways for Future Customers
- Check johnnie O reviews and refund policies before ordering.
- Expect medium price points; product quality may be strong.
Negative Feedback / Risk Areas
- Customer complaints about cancelled orders tied to coupon/code issues.
- Delivery failures and requests for full refunds reported.
Positive Feedback
Some customers call the product phenomenal and report fast, helpful customer service and successful exchanges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
johnnie O has a 1.9 star rating from 2 reviews; consumers are mostly dissatisfied. Rating distribution skews unfavorable. Recent recommendations conflict: one praises the product and service, another urges shoppers to avoid the brand. Reviewers reference the Website and Exchange, Refund and Cancellation Policy. Price level noted as medium.
Key Takeaways for Future Customers
- Check johnnie O reviews and refund policies before ordering.
- Expect medium price points; product quality may be strong.
Negative Feedback / Risk Areas
- Customer complaints about cancelled orders tied to coupon/code issues.
- Delivery failures and requests for full refunds reported.
Positive Feedback
Some customers call the product phenomenal and report fast, helpful customer service and successful exchanges.
Tampa, Florida
Inquire on a return
I was gifted the wrong size shirt and customer service worked with me very well and very fast to get me the proper size so I can wear the fantastic product
User's recommendation: The product is phenomenal. Customer service was fantastic. I would definitely refer anyone for this product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBUYER BEWARE
- - Coupon code accepted; later flagged internal.
- - The order was shipped, then recalled with notice.
- - Refund issued; only a 15% off code offered.
If I could give negative stars, I would. My recent experience with Johnnie-O has been nothing short of infuriating.
I placed an order using a widely available coupon code found on the internetone that their own system accepted at checkout without issue. My order was processed, shipped, and nearly at my doorstep when, out of nowhere, Johnnie-O recalled the package without so much as a courtesy notification.
I had to reach out to them myself to find out why my order had suddenly disappeared, only to be told that the coupon code I used was actually an internal employee code (their mistake, not mine). Instead of taking responsibility for their lack of proper discount controls, they punished me, the customer, by canceling my order and forcing a refund.
Lets be clearJohnnie-O had multiple opportunities to catch this before my order was accepted, processed, and shipped. The fact that they let it go that far only to snatch it back at the last minute is completely unacceptable.
If their internal systems are so poorly managed that they cant filter out unauthorized codes before checkout, that is entirely their problem, not mine.
To make matters worse, they didnt even offer to honor my order at the discounted price or provide any meaningful apologyjust a weak attempt at pacification with a 15% off code (which is significantly less than the original discount I received). This was their mistake, yet Im the one being penalized.
This is hands down one of the worst customer service experiences Ive ever had, and I will be telling everyone I know to avoid this company.
If this is how they treat paying customers, they dont deserve anyones business. Buyer beware.
- See review
Preferred solution: Apology
User's recommendation: Shop elsewhere if at all possible!
Failure to deliver order
My order should have been delivered by 3/11. It was meant to be gift for my son for St.
Patrick's day. I am very disappointed and would like a full refund of$126.26.
Companies Similar to johnnie O
Peter Millar
“Buying collegiate university of Michigan belt, size 40 color khaki. i would like to use the code you...“
Southern Tide
“Thankfully a human answered, two different numbers!! Thats a huge plus! Was able to solve my problem...“
Cutter And Buck
UNTUCKit
“Was on hold for over 5 minutes then was cut off. I dont know how to explain it better - give me a call...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
“That is entirely their problem, not mine.” It is very much your problem. Not anyone else’s.
Not the company’s.
They got the package back. And also, you said they refunded you, so you do not have a loss.