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John L Scott

John L Scott Reviews

www.johnlscott.com
What is your customer experience with John L Scott?

John L Scott Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

John L Scott has a 1.0 star rating based on 2 customer reviews and a 100% unfavorable rating distribution; recent recommendation given was "No way" and consumers report dissatisfaction overall.

Positive Feedback

Few or no positive comments appear in John L Scott reviews; most feedback highlights service interactions rather than product variety.

Negative Feedback / Risk Areas

  • Repeated John L Scott customer complaints cite poor customer service and alleged misrepresentation of properties.
  • Reports mention unprofessional communications, inadequate property management, and high price level concerns.
  • Several reviewers allege agents prioritized commissions over clients and failed to follow up.

Key Takeaways for Future Customers

  • Read John L Scott reviews and complaints before listing or buying to assess agent reliability.
  • Document disclosures, verify property conditions, and insist on clear communication about fees and services.
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Media from reviews

John L Scott - Hate messages on FB Messenger
John L Scott - Hate messages on FB Messenger - Image 2John L Scott - Misrepresented PropertyJohn L Scott / Sno-Valley Property MangementJohn L Scott / Sno-Valley Property Mangement - Image 2
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Anonymous
map-marker Kennewick, Washington

Terrible representation

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AI Highlights
  • - Reps favored the buyer over the seller.
  • - They warn away from John L Scott Wenatchee and say they are liars and thieves.

Listed our house with John l Scott wenatchee and our agent and broker represented the buyer more then us. All they wanted was their money.

Stay away from

John l Scott wenatchee. Theyre liars and thieves.

User's recommendation: No way

View full review
Dina S Qsj

Hate messages on FB Messenger

AI Highlights
  • - I received hate speech messages from realtor Nancy Eastman and am shocked.
  • - As a homeowner, I am reluctant to use John L Scott in the future.
John L Scott - Hate messages on FB Messenger
John L Scott - Hate messages on FB Messenger - Image 2

I received hate speech messages from your realtor, Nancy Eastman. Who is this person?

Please tell her to stop.

This is unprofessional. I am shocked, I have no idea who is this person is.

As a homeowner, I am now reluctant to use John L Scott for services in the future.

Preferred solution: Apology

View full review
Richard C Gjp

Misrepresented Property

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AI Highlights
  • - John L Scott sold me a $550k house with an underground railroad in yard.
  • - I documented it and filed a complaint with Oregon Real Estate Agency.
John L Scott - Misrepresented Property

John L Scott Real Estate sold me a $550,000 house with an underground railroad in my front yard and claimed it wasn't important enough to tell me about it. Well, I think different and created a website to document it. https://www.johnlscottripoff.com I also filed a complaint with the Oregon Real Estate Agency.

Loss:
$30000
Reason of review:
Damaged or defective

Preferred solution: Cover my moving and sales costs

View full review
Anonymous

Lack of Integrity

AI Highlights
  • - Elderly mother approached by John L. Scott agent.
  • - The agent refused to call back.
  • - VP promised to call back, but didn't; she signed without aid.

My elderly mother was approached by a John L. Scott agent about selling her house.

I was concerned due to confusion on her part (he was also very charming and tried to act like he was her guardian angel) and contacted the agent. He refused to return my calls even though my mother gave him permission to speak with me. I then contacted a VP at their corporate office, explained my concerns about my mother being taken advantage of, and he promised to call me back. He never did.

My mother signed the contract without any assistance and is now in a very bad situation financially and psychologically.

Shame on you John L. Scott.

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1 comment
Guest

Who was the agent?

Anonymous

Unhelpful and unprofessional

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AI Highlights
  • - Contacted LauraLee Zuber-Titus about a property months ago, hoping for a friendly, helpful reply.
  • - Reply was a single sentence: 'No pet unit'.

I contacted LauraLee Zuber-Titus about a property my husband and I were interested in a few months back. Hoping to get a nice friendly helpful reply!

I did not receive that. I received one sentence 'Unfortunately this is a no pet unit.' she did not ask if it was a service animal or a companion animal ( which he is), not even a suggestion for another rental unit. Just one sentence.

In Washington state the law for companion animals are that you cannot discriminate against them even if the housing description says *no pets*. I have been searching for the perfect home for the three of us and this discouraged me greatly I would have hoped for a better and more professional response from such a well-know reputable company .

Reason of review:
Poor customer service
View full review
Anonymous

John L Scott - Customer Care Review

AI Highlights
  • - Lied and violated RCW 18.86.030.
  • - No brochures; no showings or furnace contact; dead animals; sprinkler damage; unannounced visit prevented flooding.

Liars, total liars and direct violators of RCW 18.86.030. No brochures about the house available in box.

Dead animals on the property. Never contacted about showings. Never contacted about furnace dying.

Damage done to sprinkler system which is very funny considering our realtors husband is a sprinkler contractor.... Avoid them at all costs if we hadn't made an unannounced visit to the home we would have been flooded.

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Grand Mound, Washington

Real Estate Broker Review

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I tryed working with Terri gommili to sell our home. It has been a terible experience. She is *** dumb real dumb

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Killeen, Texas

John L Scott / Sno-Valley Property Mangement

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AI Highlights
  • - Renters damaged walls, drilled holes and stole equipment; local manager knew.
  • - Damages exceed $6000; house not restored since JLS took over.
John L Scott / Sno-Valley Property Mangement
John L Scott / Sno-Valley Property Mangement - Image 2

I signed a management agreement with JLS and they have mistreated our property, allowed renters to remove walls, drill holes and steal equipment they said we should leave for the renters. Locked storage were broken into deck railings removed all with the local manager's knowledge.

They never ever got close to collecting for the damages in full. They charged me for owner repairs that were never preformed or were preformed in less than professional / craftsman like form.

So far damages are in excess of $6000 and the house is still not back to the condition it was when it was turned over to them. SEE PHOTOS Left is before management Right is after John L Scott took over

Loss:
$10000
Reason of review:
Damaged or defective

Preferred solution: Pay for repairs, agents surender licenses

View full review
Irina Vps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Other Product Review

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AI Highlights
  • - There was misrepresentation by Ken Crotts about capabilities and commission.
  • - They refused to remove my listing; it was one of my worst experiences.

Misrepresentation on what the agent Ken Crotts could do and his split in commission with the buying agent. They kept refusing to remove my listing. Absolutely one of the worst experiences in my life.

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Federal Way, Washington

Realtor/ broker

AI Highlights
  • - Kevin Pierce sold a house with no permanent foundation and a leaking roof; warranty was not provided and calls were not returned.

My mom is 73 and relocating from NC to WA. Kevin sold here a house that he was aware had no permanent foundation and a leaking roof.

Along with a multi list is major issues. He recommended the inspector so all was passed through for an FHA loan. We did not become aware of all the issues until she moved in and it went all Down hill from there. A friend walked into the house and knew by the cabinets the house was not level and without a solid foundation.

He rolled a coined and it was like rolling a ball down hill. I requested a warranty before the purchase and I did not receive one. Nor did he return my calls. Kevin Pierce works in Tacoma Wa area and small surrounding areas.

He is very unethical and basically a low life to take advantage of and elderly women for a $3000 commission. At the time he worked for John L Scott but since has moved onto another company.

Loss:
$99000
View full review

Real Estate Expert Talks

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What Do Property Management Companies Do @ Interview with Property Management Expert

Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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