map-marker Brooklyn, New York

John Kennedy Ford - Truck Review from Brooklyn, New York

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Not good business. Need a STC fitting replacement on my 6.0..called was told to bring truck in Tuesday morning. Great. . Truck sat outside all day and night. But was originally told it was in the Wednesday I drive by truck still sitting in same spot. .so I stop I'm told probably won't happen till Thursday. Not even a definite answer. Meantime I'm loosing money cause I need the truck for cutting grass...4th of July weekend. And I'm getting the run around. I could have had it done and back by a nother shop..what was the sense of making an appointment...very poor customer service. .not a happy camper
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Reason of review:
Poor customer service

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