New Reviewer

Resolved: They damaged my car

5.0
Update by user Mar 21, 2022

Company fixed the issue and I have been provided with product or service ordered. He did actually make the car running again.

We paid only part of his work. I really appreciate his effort..

Original review posted by user Jan 24, 2022
My son drove my car to this auto repair shop for an oil change on 1/18/22. They did a complete inspection and provided a report. They told my son this car in need of radiator replacement. My son agreed. Next day, after they replaced the radiator, they updated my son, telling him the engine is damaged and the car is completely not drivable and he need to pay another several THOUSAND dollars to replace the engine and make it run again. Come on, a simple oil change, if the engine was bad to begin with, why didn't they report it on the inspection report? They took advantage on the young man who believed in professional to take care of his car, that he is rely on to go to work. And this auto shop is so irresponsible to handle this problem they created. Not
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Resolved
ID
#3284057 Review #3284057 is a subjective opinion of poster.
Loss
$926
Preferred solution
Repair the damage they made to the engine. And they should cover the cost of this repair. I am only paying for the radiator and the oil change.

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