Namon Zau

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Verified Reviewer
| map-marker Singapore, Singapore

Terrible company

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I ordered 2 different graduation bracelet charms for my niece, only received 1. Wrote out to customer services who apparently checked their CCTV.

They maintain it was packed and sent. They told me to raise it with my bank - not sure what my bank has to do with non-delivery! It's their responsibility to make sure they deliver the ordered and paid for items. John Reed is not able to do that - buyer beware!

Absolutely disgraceful company would never recommend them - quite the opposite. Had to grade them 1 because it wouldn't let me give a minus score.

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User's recommendation: stay clear of this company

Christine H Nni

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Verified Reviewer
| map-marker Lincoln, England

Impossible to order

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I tried to order the bee bracelet but in spite of giving you all my card details you kicked me out! I've bought loads of jewellery from you when you were on steep hill in Lincoln.

I really too complicated twanted this bracelet but don't know where I'm going wrong. Very dissapointed.

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Preferred solution: Deliver product or service ordered

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