John Fluevog Shoes
John Fluevog Shoes Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
John Fluevog Shoes has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "SHOP AT STORES THAT RESPECT LOYALTY AND ETHICAL CUSTOMER SERVICE".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
John Fluevog Shoes has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "SHOP AT STORES THAT RESPECT LOYALTY AND ETHICAL CUSTOMER SERVICE".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Calgary, Alberta
Company refused to discount my item when it went on sale 10 days after I purchased. The entire website all sale products and regular price went on 15 % off
I went online and saw some boots I liked. They only had 1 pair left in my size so I bought them.
They would not bring them to the Calgary store and I had to pay a shipping fee. Ten days later the entire website sale and regular priced items went on sale 15% off for the entire weekend and I asked for the price adjustment to be put back on my original form of purchase and the company refused. I asked to have my matter escalated and I have been ignored. I told them how many pieces I had in my current collection and the reality that I am a founding customer at the store this company didn't give a damn.
Corporate GREED is out of hand and I am so exhausted and dishearten at being treated like nothing more than a walking wallet!!! I will never shop here again and will never tell people where I buy my items and I get asked all the time
Preferred solution: Price reduction
User's recommendation: SHOP AT STORES THAT RESPECT LOYALTY AND ETHICAL CUSTOMER SERVICE
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You having worked in the retail field for 50 years ought to know how business and sales work, but you seem uneducated. If you were my employee and not following company policies and giving price adjustments to everyone, I'd have you fired on the spot.
If corporate greed is a thing, so is personal greed. You really should stop shopping so much seeing how $48 makes or breaks you, give all your money away to the homeless and not hoard it.
You are a media person for Fluevog or something. I ran my own business for years and years and how greedy can I really be idiot if I already owning several pieces in my current collection.
Fluevog did the WRONG THING WITH ME regarding this matter and I stand with my complaint and will NOT BE PROMOTING THIER COMPANY OR BUYING ANOTHER ITEM FROM THEIR STORE.
THEIR GREED LOST A LONG TIME LOYAL GENEROUS KIND AND FUN LOVING HAPPY TO PROMOT THEM CUSTOMER, SO BUZZ OFF as you are NOT IN THE KNOW ABOUT CUSTOMER SERVICE AND WHAT CONSTITUTES GENEROSITY. IT IS MY LONG TERM GENEROSITY THAT ALLOWED THIS COMPANY TO STAY IN BUSINESS AT ALL
So they offered a solution by making an exception to their already stated policy and you’re still mad? And you think the solution is to punish people who compliment your shoes by not sharing the designer? Seeing your other reviews this entitled behaviour seems to be a bit of a pattern for you…… besides, you would think a ‘founding customer’ would have a firmer grasp on a company’s policies… or at least a firmer grasp on reality
I STAND WITH MY COMPLAINT!!!!!!!! This company offered me a SOLUTION THAT WORKED FOR THEM NOT FOR ME!!!!!
I PAID WITH MY MONEY NOT WITH A STORE CREDIT. CORPORATE GREED MUST STOP.
THIS COMPANY IS PUNISHING ME AND THEY ARE ROBBING ME AND THEY DO NOT GIVE A FIDDLERS HOOT ABOUT THEIR TACKY, CRASS, FAKE, DISREGARD FOR ME AND MY MONEY. THIS COMPANY IS NOT WORTHY OF MY GRACIOUS, LOYAL, FUN LOVING GRATEFUL DEMEANOUR, GOOD WILL AND CERTAINLY NOT MY MONEY WHEN ALL THEY SEE ME AS IS A WALKING WALLET AND NOT AS A VALUABLE LOYAL CUSTOMER WITHOUT WHOM THEY COULD NOT EVEN EXSIT!!!!!
THIS IS WHAT ACTUALLY HAPPENED THERE IS NOTHING SUBJECTIVE ABOUT IT.
Hi Linda, Thank you for your purchase. You have not been ignored; we have responded to your inquiry in a timely manner.
We are a small company and adhere to the policies you agreed to when you placed your order online. "John Fluevog Shoes does not give refunds on sale items." Your inquiry was escalated, the store manager acknowledged it, and an exception was made for you, honouring you with a store credit.
This is above and beyond our price adjustment policy. Regards.
I STAND 100% WITH MY REVIEW. GIVING ME THE 15% DISCOUNT REALLY OUGHT TO HAVE BEEN A PLEASANT PERFUNCTORY RESPECTFUL CUSTOMER SERVE RESPONSE TO MY REQUEST.
I REITERATE, NO ONE WILL EVER HEAR WHERE I GOT MY PRODUCTS NOR WILL I EVER PURCHASE FROM THIS COMPANY AGAIN. YOUR CORPORATE GREED LOST YOU A LOYAL CUSTOMER.
Since you are happy with that so be it!!!!! I am sick of being treated like nothing but a walking wallet.
You sound awfully entitled and unreasonable. I'm sure this business will be just fine without you!
Writing in ALL CAPS signifies screaming, so you obviously were not controlling your emotions in your response. My toddler has the same problem; can't control his emotions when he needs a nap!
TOUGH BEANS IF MY UPSETNESS UPSETS YOU!!!! I AM ENTITLED TO BE MADE TO FEEL VALUED AS A CUSTOMER, NOT TREATED LIKE A WALKING WALLET.
I STAND WITH MY COMPLAINT AND HAVING WORKED IN RETAIL FOR 50 YEARS IN MANY DIFFERENT CAPACITIES, I CAN TELL YOU RESPECTING PEOPLE AND THEIR MONEY IS THE HIGH ROAD AND ACTUALLY CREATES MORE GOOD WILL FOR ALL.
FLUEVOG'S DISREGARD ME ME AND TREATING ME LIKE A WALKING WALLET WILL NOT CREATE ANYTHING GOOD FOR THEM. I ON THE OTHER HAND WILL SHOP AT OTHER STORES THAT DO TREAT ME AND MY FINANCIAL INVESTMENT WITH RESPECT, DIGNITY AND GRATITUDE.THIS SPEADS MORE OF THE SAME.