John Eagle Honda of Dallas Reviews
John Eagle Honda of Dallas Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating for John Eagle Honda of Dallas based on 2 reviews. Consumers are mostly dissatisfied and sentiment is negative, with slow responses and unresolved refunds.
Key Takeaways for Future Customers
- Make an appointment to avoid waits and review final papers carefully.
- Ask about added warranty and document all paperwork for John Eagle Honda of Dallas reviews or financing.
Negative Feedback / Risk Areas
- Recurring customer complaints about slow customer service and poor follow-up.
- Billing issues, undisclosed warranties, and delayed refunds.
- Problems with service resolution and communication from the finance manager.
Positive Feedback
Friendly salesperson and comfortable vehicles; some customers report quick, quiet repairs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating for John Eagle Honda of Dallas based on 2 reviews. Consumers are mostly dissatisfied and sentiment is negative, with slow responses and unresolved refunds.
Key Takeaways for Future Customers
- Make an appointment to avoid waits and review final papers carefully.
- Ask about added warranty and document all paperwork for John Eagle Honda of Dallas reviews or financing.
Negative Feedback / Risk Areas
- Recurring customer complaints about slow customer service and poor follow-up.
- Billing issues, undisclosed warranties, and delayed refunds.
- Problems with service resolution and communication from the finance manager.
Positive Feedback
Friendly salesperson and comfortable vehicles; some customers report quick, quiet repairs.
Dallas, Texas
GOOD SERVICE
I had my car repairs done here. So far so good no issues.
It was quiet and easy to get my car fixed. I was here about an hour
User's recommendation: make an appointment so you don't have to wait
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Verified Reviewer |
Dallas, Texas
Deceptive trade practice
- - The lease included an unnecessary warranty.
- - I signed on an iPad with no paperwork.
- - I canceled the warranty the same day; awaiting $1,750.
I leased a Honda for 3 yr 36k. The dealership snuck in an additional warranty, which is totally unnecessary in a lease.
They had me sign and initial on a small iPad and did not include paperwork, but rather insisted on emailing the docs to me. Once I printed them at home, I realized that they added the extra warranty.
I cancelled the warranty that day (1/2/25).. I have yet to receive the $1750 that I am owed.
They are not only deceitful, but are very slow to respond, as they know that they are in the wrong.
Make 100% sure that they aren't ripping you off!
- Friendly salesperson
- Slow to respond
Preferred solution: Full refund
User's recommendation: Ask specifically if they added an additional warranty.
Ennis, Texas
I have try to get the finance manager (Andres Escobar) to call me back for 3 days.
- - Bought a car at John Eagle Honda in Dallas.
- - Andres Escobar explained warranty.
- - Disability insurance was added for $888 without informing us.
I just bought a car from John Eagle Honda in Dallas. The Finance Manager (Andres Escobar) explain to us the warranty of the car and the extra warranty we bought.
We get home, and we notice that he had put disability insurance and charge us $888.00 We were not informed of. I had called him several times, left messages for him to call us back, he has not returned any of our calls.
I need someone to help us with this problem. We do not need Disability Insurance nor want to pay $888.00.
User's recommendation: Be careful of what their putting on your final papers.
Dallas, Texas
BEWARE of HONDA CIVICs
- - Battery issues persist on my 2014 Civic, with two batteries replaced.
- - Car won’t start after weekends; dealership says I don’t drive enough.
I have had battery issues with my 2014 Honda Civic for over 6 months now. Replaced the battery two times.
The car drives well during the week, but if it is not driven on a Saturday or Sunday it wont start the following day. So, I have had to jump start the car every week to get to work. The dealership and HONDA state that I am not driving the car enough ( I drive about 40 to 50 miles each day) and that I need to drive more to keep the battery charged. I have never heard of such!!!
I understand that this is a modern vehicle, but jump starting my car once a week is not acceptable. They are not offering any assistance or resolutions.
- Size and comfort of the car
- That the car does not work
Preferred solution: Let the company propose a solution
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