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Joey Accardi Chrysler Dodge Jeep Ram

Joey Accardi Chrysler Dodge Jeep Ram

www.joeyaccardicdjr.com
What is your customer experience with Joey Accardi Chrysler Dodge Jeep Ram?

Joey Accardi Chrysler Dodge Jeep Ram Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Joey Accardi Chrysler Dodge Jeep Ram has 1.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Sales department.
    Cons: Chrysler customer care, Expert service technician, General manager.

  • Recent recommendations regarding this business are as follows: "They are not a reputable car dealership do not buy a car online", "Stay away from this dealership and make sure you check your contracts regarding arbitration clause".

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Joey Accardi Chrysler Dodge Jeep Ram - To warn other customers especially women to stay...
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Beth N Vfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

To warn other customers especially women to stay away from the dealership

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Joey Accardi Chrysler Dodge Jeep Ram - To warn other customers especially women to stay...
Updated by user May 28, 2025

It is still pending their attorney said they feel they should only offer me $7000 which is less than my damages so it will continue to go to arbitration their attorney has indicated his attorney fees are going to actually be more than what I am requesting

Original review May 12, 2025
Theres not much I can review at this time because we are in arbitration due to the arbitration clause they put in all their contracts to avoid being sued in court. All I can say is that I filed a case because I bought a car online I never went to the dealership.

The car was sold to me broken I could not pump gas in the car they did not honor the 90 day warranty. They also did not disclose to me the car was owned by a leasing company and it was in a car accident. They have several other cases on them in court. That should say enough on top of an F rating with Better Business Bureau.

If you try to file a case their attorney will just bombard you with paperwork. Not many attorneys will even look at your case due to who their attorney is and how he lacks any morals.

I had to spend $3000 in car repairs after purchasing this car to replace the auxiliary battery the regular battery and repair in the gas chamber. I will update again with photos and even a video when my case is over.
View full review
Loss:
$28
Cons:
  • Deceitful and they will misrepresent the vehicle
  • Unethical

Preferred solution: Full refund

User's recommendation: They are not a reputable car dealership do not buy a car online

Beth N Vfj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

To warn other customers before buying any vehicle

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Contains 2 confidential files for company representatives
Updated by user Apr 27, 2025

They have reached out to me to schedule a phone call on April 28

Original review updated Apr 14, 2025
**urgent warning: online car buyers beware of joey accardi chrysler, dodge, jeep, ram! - forced arbitration clause in the contract extensive misrepresentation,unfair financial burden, $3,000+ in repairs, $400 delivery fee, and 2 years of stress**
I am writing to share a critical warning about my deeply concerning experience with Joey Accardi Chrysler, Dodge, Jeep, Ram, especially for those considering online car purchases.

This ordeal, filled with deception and legal battles, has caused me significant ongoing stress for the past two years and is still not resolved. Nobody deserves to go through this when buying a vehicle or anything else .Purchasing a vehicle these days has become an experience we all need to beware of due to the deception and corruption these dealerships get away with by hiding behind small clauses now in the contracts. It is not longer a nice experience but a buyer beware.
I purchased a used 2020 Chrysler Pacifica through what appeared to be a Carvana advertisement. This was an online transaction; I never visited the dealership in person to inspect the vehicle.

I relied on the video the salesperson sent to me. The car was delivered to me, which cost an additional $400.
The dealership made serious misrepresentations. Upon delivery, the vehicle had significant mechanical defects, and it was later discovered that the vehicle had an undisclosed accident history and was previously owned by Enterprise leasing Company which results in much more depreciation and the price of the car. In fact, I have had to spend over $3,000 in mechanical repairs.

They charge a 600.00 delivery inspection fee but never inspected this car before it was delivered. The car was sent to me so dirty and disgusting inside and not able to pump gas in the car.
When I attempted to return the vehicle the same day it was delivered to me my efforts were ignored.
The dealership's misconduct includes:
- Altering the Buyer's Order for the finance company.
- Not disclosing the prior ownership of Enterprise Leasing Company and accident Never providing me the original copies of any documents.
- Never providing the owner's manual and extra key as promised; not even the registration was in the car when it was delivered to me.
- Refusing to honor the 90-day warranty.
All of this could have been avoided if the dealership had simply honored the warranty. Instead, their refusal to do so and their decision to lnot et me bring the car to a local place where the car was delivered to get repaired.The warranty does not state it needs to be repaired by them.
After sending numerous complaints and filing with various agencies, I was initially forced to file a case with the American Arbitration Association (AAA) due to a clause in their contract. This clause limits legal options and prevents pursuing a traditional lawsuit in court.
I also have serious concerns about the dealership's attorney, In my experience, the handling of my case has involved what appear to be excessive delay tactics, acting in bad faith, and him just maximizing his attorney fees.

It has become apparent that the attorney fees incurred by the dealership may significantly exceed the amount of my original claim. I have also been told by multiple attorneys in Broward County that they were unwilling to take my case due to this attorney's allegedly bad faith and unethical behavior and prior negative experiences and lack of care for the consumers with litigation against this dealership. While this is my observation, it is possible that the owner of Joey Accardi Chrysler, Dodge, Jeep, Ram, is unaware of the extent to which these practices are being done by the attorney because I can't imagine an owner of a business like this would rather pay an attorney than fix a problem with a consumer. Then again, it is the reason they have an 'F' rating.
I have demanded that Joey Accardi, Inc., take back the vehicle and reimburse me for all the money I have been obligated to pay.

I would never have purchased this vehicle if I had known its true condition and history, but I have been unfairly burdened with payments to the bank.
I strongly advise extreme caution if you are considering purchasing a vehicle, especially online, from Joey Accardi Chrysler, Dodge, Jeep, Ram. Their business practices have resulted in significant financial loss and distress; the forced arbitration clause initially limits your ability to seek justice through the courts.
View full review
Loss:
$30
Cons:
  • Unethical practices lack of morals

Preferred solution: Full refund

User's recommendation: Stay away from this dealership and make sure you check your contracts regarding arbitration clause

1 comment
Guest

You shouldn’t be posting any of this if the case isn’t settled. Also, you need to not worry about the other sides attorney and what they are/aren’t doing.

Monica p Adf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Fraud and horrible customer service

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If I could give this dealership 0 stars that would be too good for the. The worst customer service ever in sales and especially service.

No communication.

They are so short handed they can not get work done or even have time to look at your vehicle. I can't stress enough to avoid this dealership at all cost.NO

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Preferred solution: NOTHING WOULD EVER MAKE UP FOR WHAT THEY DID FRAUD!

1 comment
Beth N Vfj

Did you try and sue them? I can help you. I hate this place and what they do to consumers.

Monica p Adf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Horrible customer service

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If I could give this dealership 0 stars that would be too good for the. The worst customer service ever in sales and especially service.

No communication.

They are so short handed they can not get work done or even have time to look at your vehicle. I can't stress enough to avoid this dealership at all cost.

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Cons:
  • Horrible service dishonest said they did work was not done

Preferred solution: nothing would ever change my mind. Dishonest bad customer service fraud warranty work

Mark J Rja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertisement

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I am in the market of trading in a used vehicle for newer but used vehicle. I attempted with online notifications about jeeps in my area.

Car Fax bombarded my email with notifications. Joey Acardi dealership came up on Car Fax with some very affordable prices and quality vehicles. There was a Jeep latitude in excellent condition, low mileage, clean. The ONLINE price was $12,200.00, very attractive.

When I got to the dealership I was told the actual price was $17K + with my payoff for my BMW. This did not add up. I asked the salesman to get me the numbers for a contract as I gave him a affordable price range for me monthly and left. As soon as I walked out I received a text "I think we can meet your number" great!

The deal for them was that in order to meet my number I had to finance with Joey Acardi/ Citi bank, reputable financing, great, 5.5% interest on $15,300.00, $1000. 00 down, pay off on the BMW $2000.00 and get a trade in credit of $2000.00 for the BMW. The deal for me was they were going to beat my finance company (Navy Federal) by .5% over 75 months. This was doable since my credit is in the high 7 hundreds.

I could see myself in this vehicle by weeks end, great looking vehicle for a 60 year old Veteran just trying to get back and forth to work.

I did have two (2) requests, 1 was for them to at least give me a spare tire for the Jeep since there wasn't one in the vehicle and, well you are a Jeep dealer (I was told I could get one for fifty ($50.00) dollars somewhere else). The other request was to please explain to me how the marketed asking price went from $12,200.00 to $17k, to $15,300.00? I later returned to the dealership after work (late evening) with hopes to advance the deal/paperwork (license, insurance info) I was then introduced to a finance manager who again read to me the numbers they had on paper with a green sharpie, still, nothing itemized or exact fee allocations.

I soon left because the numbers were still not adding up, I was tired, and they were closing. I called one more time the next day to get some clarity and assurance that ALL the numbers were valid.

The gentleman said to me again all was good and then stated that they have just dropped the price again and attempted to explain their pricing and how there are additional fees in print for online pricing (down in the unseen details) that are not factored into the upfront advertised price. Even after tax, tag, title transfer, maybe a dealer fee. I was left with the question of why there was a three (3) thousand dollar difference from the online asking price. I was at work and could not stay on the call very long but had made an agreement to come in my next off day with proof of insurance (full coverage) and close the deal.

20 minutes later I received a text quote "hello just letting you know that I just sold that vehicle". My lesson here is to become more competent of the online sites and to have someone help me with my future online searches.

View full review
Loss:
$5
Cons:
  • Many

Preferred solution: none

Arthur K Ytv

Fraudulent Practices

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Having been a loyal customer of Joey Accardi Chrysler Dealership in Pompano Beach, Florida for 10 years, after purchasing 4 different luxury vehicles, Chrysler 300's from them, I was surprised when my last vehicle turned out to be a lemon.

After almost 6 months of driving a defective vehicle; dozens of service appointments; hundreds of stressful hours wasted; complaining to the Service Department, the Service Manager, the General Manager, and Chrysler Customer Service, I was told by their expert technician, for the third time, that my vehicle was in perfect working order when the vehicle exhibited the following defects:

1. The radio would arbitrarily reset my pre-programed stations several times a day.

2.

My cell phone would be would be disconnected from the system at least once a day and have to be re-paired with the system.

3. The backup camera worked about 50 percent of the time.

4. The Android Auto program was missing in my vehicle so I could not return text messages verbally except for one word pre-recorded responses.

Having paid cash for all of my vehicles and exclusively used the Service Department of the dealership for all maintenance and repairs, I assumed that this defective vehicle would be replaced or repaired.

I reported the vehicle to Chrysler Customer Service as a lemon, and they eventually informed me that since their "experts" had deemed the vehicle to be in perfect condition, therefore there was nothing that they could do to help me.

Catch 22.

After wasting almost 6 months while driving a lemon, I sold the vehicle at a great economic loss due to depreciation.

BUYER BEWARE. If you ever purchase a vehicle from Joey Accardi Dealership in Pompano Beach, Florida, or any Chrysler product, expect to be treated poorly, like you were a stranger, even if you were a loyal customer.

View full review
Loss:
$10000
Pros:
  • Sales department
Cons:
  • Service department manager
  • Chrysler customer care
  • General manager
Reason of review:
Poor customer service

Preferred solution: Full refund

2 comments
Guest

Oh my - we do have a serious issue here, I mean you call a Chrysler 300 a luxury vehicle, wow 1) Chrysler is a mass produced name badge - made for the masses 2) a 300 is a mass produced car - made for the masses I don’t doubt you’re having issues but I suspect there might be a PICNIC issue here versus an issue with the mass produced, less than luxury vehicle you purchased My suggestion - open the owners manual

Guest

Bought a chrysler/dodge grand caravan last year, it turned out to be a lemon; bad steel in the production run. it went to the crusher last week.

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