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Joe Fresh

Joe Fresh

www.joefresh.com
What is your customer experience with Joe Fresh?

Joe Fresh Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Joe Fresh has a 3.5 star rating from 1 review. Consumers are mostly neutral. Reviewers value Discounts and Special Offers and the Website, note low price level, and recommend checking your Email before placing an online order.

Key Takeaways for Future Customers

  • Check your Email for discount codes and order info before completing checkout.
  • Read Joe Fresh reviews for first-time discount experiences.

Negative Feedback / Risk Areas

  • Customer complaints about refunds and delays in refunds.
  • Issues with exchange, refund and cancellation policy and customer service responsiveness.

Positive Feedback

Customers like the site, low prices, and promotional discounts for first-time buyers.

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Marlene F Rsm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not receive my payment

AI Highlights
  • - Refund not received after carrier confirmed item received on Nov 6.
  • - Purolator delivered on Nov 6; tracking 102909****998706; wants French follow-up.

I returned an item with the invoice inside and I have confirmation from the carrier that you received it on November 6th. I have not received my payment.

I tried to call your home and speak to someone in French without success, the line cuts out.

I would like to know the status of my refund.

the package was delivered to your home on November 6 by PUROLATOR, my tracking number is: 102909****998706

Thank you for following up and in French please, because I don't speak english. Thank's

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George Plachcinski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

Why, as a first-time online buyer eligible for a...

AI Highlights
  • - First-time online buyer eligible for a 20% discount was not informed before ordering and wants all discount details in one email for new customers.

Why, as a first-time online buyer eligible for a 20% discount, I was not informed prior to placing an order? For example: provide this info in one Email, not separately! In doing so, you offer a clear message for the "brand new customer"!

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George Plachcinski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

As a Joe Fresh "first-time customer", I ask WHY...

As a Joe Fresh "first-time customer", I ask WHY the discount info does not precede the order placing. Make the potential new customer aware of a possible discount PRIOR to the order placing!

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George Plachcinski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

Order price adjustment or cancel order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order total $61.89; confirmation email received.
  • - Code for 20% off first online purchase was not used; request price adjustment or cancellation.

After placing an order for a total of $ 61.89, I checked my Email box for a confirmation, which I received.

I also took notice of another Joe Fresh/Loblaw Email containing a code number

(WEL-M90M-CR5Q-DWVF) for a 20% discount on my first online purchase! Unaware and needless to say, I did not include the code in my purchase!

I missed out on a saving of circa $12!

I ask you consider my request to adjust my final price purchase, honour and include the 20% discount, my first online Joe Fresh purchase.

Do you really mean: Nothing but The Best for You?!?

If you cannot make this adjustment for me, I kindly ask you to CANCEL MY ORDER IN TOTAL, also REMOVE ME FROM YOUR MAILING/ADVERTISING

LIST.

Remain in good health,

George Plachcinski

User's recommendation: Prior to placing an online order/purchase, PLEASE, double check your Email box for any/all possible additional company info in regards to a purchase!

View full review

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