Marlene F Rsm

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Verified Reviewer
| map-marker Saguenay, Quebec

Not receive my payment

I returned an item with the invoice inside and I have confirmation from the carrier that you received it on November 6th. I have not received my payment.

I tried to call your home and speak to someone in French without success, the line cuts out.

I would like to know the status of my refund.

the package was delivered to your home on November 6 by PUROLATOR, my tracking number is: 102909****998706

Thank you for following up and in French please, because I don't speak english. Thank's

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George Plachcinski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why, as a first-time online buyer eligible for a...

Why, as a first-time online buyer eligible for a 20% discount, I was not informed prior to placing an order? For example: provide this info in one Email, not separately! In doing so, you offer a clear message for the "brand new customer"!

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George Plachcinski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

As a Joe Fresh "first-time customer", I ask WHY...

As a Joe Fresh "first-time customer", I ask WHY the discount info does not precede the order placing. Make the potential new customer aware of a possible discount PRIOR to the order placing!

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George Plachcinski

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

Order price adjustment or cancel order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After placing an order for a total of $ 61.89, I checked my Email box for a confirmation, which I received.

I also took notice of another Joe Fresh/Loblaw Email containing a code number

(WEL-M90M-CR5Q-DWVF) for a 20% discount on my first online purchase! Unaware and needless to say, I did not include the code in my purchase!

I missed out on a saving of circa $12!

I ask you consider my request to adjust my final price purchase, honour and include the 20% discount, my first online Joe Fresh purchase.

Do you really mean: Nothing but The Best for You?!?

If you cannot make this adjustment for me, I kindly ask you to CANCEL MY ORDER IN TOTAL, also REMOVE ME FROM YOUR MAILING/ADVERTISING

LIST.

Remain in good health,

George Plachcinski

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User's recommendation: Prior to placing an online order/purchase, PLEASE, double check your Email box for any/all possible additional company info in regards to a purchase!

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