Joe Cooper Dodge of Shawnee Reviews
Joe Cooper Dodge of Shawnee Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joe Cooper Dodge of Shawnee has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied, citing high price levels, problems with customer service and discounts, and repeated advice to "don't go there" after unresolved repairs and financing disputes.
Key Takeaways for Future Customers
- Check Joe Cooper Dodge of Shawnee reviews before purchase and verify promised repairs in writing.
- Confirm final sale price and finance terms to avoid unexpected charges.
- Get warranty and repair agreements documented and ask about refund or dispute processes.
Negative Feedback / Risk Areas
- Recurring customer complaints about incomplete repairs such as left bolts and unresolved issues after paying for service.
- Billing and overcharge concerns tied to sales and finance; customers report difficulty obtaining refunds or warranty coverage.
- Allegations of deceptive sales practices and problems coordinating with financing partners.
Positive Feedback
Some staff are described as friendly; one service employee was praised despite unresolved outcomes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joe Cooper Dodge of Shawnee has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied, citing high price levels, problems with customer service and discounts, and repeated advice to "don't go there" after unresolved repairs and financing disputes.
Key Takeaways for Future Customers
- Check Joe Cooper Dodge of Shawnee reviews before purchase and verify promised repairs in writing.
- Confirm final sale price and finance terms to avoid unexpected charges.
- Get warranty and repair agreements documented and ask about refund or dispute processes.
Negative Feedback / Risk Areas
- Recurring customer complaints about incomplete repairs such as left bolts and unresolved issues after paying for service.
- Billing and overcharge concerns tied to sales and finance; customers report difficulty obtaining refunds or warranty coverage.
- Allegations of deceptive sales practices and problems coordinating with financing partners.
Positive Feedback
Some staff are described as friendly; one service employee was praised despite unresolved outcomes.
Newalla, Oklahoma
They left bolts out where they repaired the truck. They corrected after we brought it back. Took a different truck in paid 1100. they didn't correct the problem.
- - Truck in repair wasn't completed; bolts were left out.
- - Took another truck in, paid 1100; it still wasn't fixed, and the service employee was friendly.
The truck we had in repair wasn't completed. They left bolts out.
Corrected after bringing it back. Took another truck in paid 1100. still wasn't fixed. Service employee was very friendly.
But I guess he has to be to get your business. Kinda like a car salesman.
User's recommendation: Make sure they correct the problem that you paid for
Shawnee, Oklahoma
Warn Future Customer’s
- - Bought a lemon vehicle tied to Joe Cooper and Credit Acceptance; regret not knowing dealership reputation and seeing fraud allegations in reviews.
I purchased basically a vehicle that was a lemon and fraudulently that became a problem between the dealership Joe Cooper and Financing Bank Credit Acceptance. I wish I know this dealership had a reputation as I wouldve just kept my vehicle and especially after seeing negative reviews from other customers that they fraud as well.
- Reputation
Preferred solution: Apology
User's recommendation: Don’t even waste your time
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Verified Reviewer |
Shawnee, Oklahoma
Everything: sales, finance and service departments
- - Overcharged and refused sale price; light cover and dented fender.
- - Suspension failed; $1700 paid though dealership warranty remained active.
Overcharged me on car, refused to give the sale price. Havent fixed the light cover or dented fender.
Both front and back suspension went out, extended warranty of course didnt cover it ended up paying$1700 when the dealership warranty was still in effect. Tried to discuss all issues with a manager, who refused to do anything. And said I threatened him when I said I will be going to BBB and used car commission.
Been a nightmare every time. Wont take my call to get my $1700 back either
- Smile to your face and take advantage of you at same time
Preferred solution: Properly fix fender, honor their in house warranty and refund repair costs and honor their advertisement
User's recommendation: Don’t go there
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