Joe Cooper Dodge of Shawnee
12.5K
CLAIMED LOSSES
3
TOTAL REVIEWS
Anonymous
Newalla, Oklahoma
They left bolts out where they repaired the truck. They corrected after we brought it back. Took a different truck in paid 1100. they didn't correct the problem.
The truck we had in repair wasn't completed. They left bolts out. Corrected after bringing it back. Took another truck in paid 1100. still wasn't fixed. Service employee was very friendly. But I guess he has to be to get your business. Kinda like a car salesman.
User's recommendation: Make sure they correct the problem that you paid for
Darlene V Lrw
Shawnee, Oklahoma
Warn Future Customer’s
I purchased basically a vehicle that was a lemon and fraudulently that became a problem between the dealership Joe Cooper and Financing Bank Credit Acceptance. I wish I know this dealership had a reputation as I wouldve just kept my vehicle and especially after seeing negative reviews from other customers that they fraud as well.
Loss:
$6000
Cons:
- Reputation
Preferred solution: Apology
User's recommendation: Don’t even waste your time
Amy M Wbo
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Verified Reviewer |
Shawnee, Oklahoma
Everything: sales, finance and service departments
Overcharged me on car, refused to give the sale price. Havent fixed the light cover or dented fender. Both front and back suspension went out, extended warranty of course didnt cover it ended up paying$1700 when the dealership warranty was still in effect. Tried to discuss all issues with a manager, who refused to do anything. And said I threatened him when I said I will be going to BBB and used car commission. Been a nightmare every time. Wont take my call to get my $1700 back either
Loss:
$6500
Cons:
- Smile to your face and take advantage of you at same time
Preferred solution: Properly fix fender, honor their in house warranty and refund repair costs and honor their advertisement
User's recommendation: Don’t go there
