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Jockey

Jockey Reviews

www.jockey.com
What is your customer experience with Jockey?

Jockey Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Jockey has a 2.3 star rating from 4 customer reviews. Consumers are mostly dissatisfied; rating distribution shows 67% unfavorable. Reviews cite order delays, wrong sizes, product failures, and poor return experiences.

Key Takeaways for Future Customers

  • Read Jockey reviews before ordering and check sizing carefully.
  • Expect issues with customer service and a strict return policy.
  • If you need refunds, document contacts to support your claim.

Negative Feedback / Risk Areas

  • Frequent customer complaints about wrong shipments and delivery to wrong address.
  • Reports of product defects like liners coming unglued.
  • Poor response to cancellations and slow or difficult refunds.

Positive Feedback

One reviewer reported receiving a promised refund and closure of the issue.

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Media from reviews

Jockey - Failure of product
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Show reviews that mention
period pants letters number failure message pants period liner womens period pants comes
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WM H Vbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

I ordered underwear in July 3 and wonder where it is.

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I don't want to be put on hold. Where is my order? wmhwmhhwmhwmhwmhwmhwmhwmhhhwmhwmhwmhwmhwmhwmhwmhwmh

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t

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Resolved
Sally L Rqo
map-marker Dallas, Texas

Resolved: Failure of product

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Jockey - Failure of product
Updated by user Mar 04, 2026

Company fixed the issue and I have been provided with partial refund. Call and talk to the person who has been dealing with the disintegragtion of the Jockey worry-free underpants. He solved the problem by giving me a label to return the falling apart briefs.

Original review Feb 02, 2026

Liner in women's period pants comes unglued. Please send me new improved period pants. How do I get to the correct number of letters in this message?

Preferred solution: Replace underwear with improved women’s period underwear.

User's recommendation: There should be a jockey warranty that the liner will not come unglued. G

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John h Zzk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tried to cancel order as entered. Wa Ted to add another item. There was noway too that. Couldn't even get a hold of anyone T Jockey.com.

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Couldn't get a hold of anyone to change error in order. Wanted to b4 it shipped.

Not all that I wanted. Now want to cancel since service is poor what is the product going to be like?

User's recommendation: Don't use them.

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Anonymous
map-marker Hollywood, Florida

YOU SENT THE WRONG SIZE!!!!

FIRST YOU DELIVERED TO WRONG APARTMENT. THEN YOU SENT THE WRONG SIZE!!! THERE IS NO WAY TO WRITE ANYTHING ELSE!!

User's recommendation: NEVER EVER BUY JOCKEY

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Anonymous
map-marker Dumfries, Scotland

Refund

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haning made contact with jockey i received my refund as promised and matter is now closed thank you for your help in this matter. h.gordon

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Rashawn Hrs

Return issue with the wrong fit bra that is given by ur sales person

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I m having size issue with under garments , purchased last night, i don't know whether the sales executive given me wrong information about the size right fit. now I'm very disappointed Sad

User's recommendation: There return policy is so bad ...don't buy again

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Renda Cpl

REFUNS

AI Highlights
  • - Trying to cancel July orders not received because shipped to the wrong address.
  • - Reports terrible customer service after prior contact.

I have been trying to cancel items I ordered in July and never received because you sent them to the wrong address. Cancel order I have spoken to your company before, terrible customer service. Alice Bishop 628 Buckingham Court Orange Park Florida

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