Joby
Joby Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joby has 1.0 star from 2 reviews; consumers are mostly dissatisfied with product quality and support.
Key Takeaways for Future Customers
- Read Joby reviews before purchase; recurring defects reported for remotes and GorillaPod legs.
- Expect limited response from customer service and concerns about refunds and exchanges.
- Price level reported as high, so weigh value versus risk.
Negative Feedback / Risk Areas
- Customer complaints about unresponsive customer service and unanswered emails or calls.
- Defective remotes and broken GorillaPod legs across multiple purchases.
- Issues with refunds, exchanges, and high price expectations.
Positive Feedback
No positive feedback appears in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joby has 1.0 star from 2 reviews; consumers are mostly dissatisfied with product quality and support.
Key Takeaways for Future Customers
- Read Joby reviews before purchase; recurring defects reported for remotes and GorillaPod legs.
- Expect limited response from customer service and concerns about refunds and exchanges.
- Price level reported as high, so weigh value versus risk.
Negative Feedback / Risk Areas
- Customer complaints about unresponsive customer service and unanswered emails or calls.
- Defective remotes and broken GorillaPod legs across multiple purchases.
- Issues with refunds, exchanges, and high price expectations.
Positive Feedback
No positive feedback appears in the provided reviews.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
My remote is not working and Joby is not helping. This defective product should be replaced.
Do not shop with this company
The remote simply does not work and JOBY suggested it was the battery. I purchased a 4 pack of new batteries and the remote still does not work. This remote should be replaced by Joby.
User's recommendation: So far I suggest shop elsewhere.
Customer service sucks
- - Cannot get help resolving the remote issue for the Jobi Pro Tele Pod.
- - I expect a response via email and telephone.
Cant get any help in resolving an issue with the remote for the Jobi pro tele pod. Tele pride is useless to me without the remote. You think they could at least answer my concerns via email and telephone.
Seattle, Washington
Broken product
- - This is my third Joby GorillaPod purchase.
- - All three have had a broken leg.
- - I contacted customer service about repairs or a replacement.
This is the 3rd Joby GorillaPod Ive purchased. All 3 had the leg break, I reached out to customer service to see if they were able to fix this defective issue with the leg and potentially replace the product.
User's recommendation: Avoid Joby GorillaPod
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