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My sistets and I went into Joann store number 0573 in Richmond Indiana on Monday march 28, as we were shopping the store manager Tina and employee charity turned all the lights out at 8:465 and told us we had to check out, I didn't know that they were aloud to close...
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1.0
#1026437
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Me my mom and my grandma went together because our sewing machine stopped working and the lady helping us was very sweet but the other lady, Linda kept signaling this lady to cut us off and that they couldn't help us. She kept giving us the death stare just because we...
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Anonymous

Anonymous That is what the internet is for!!!! YOU were WASTING THAT EMPLOYEES TIME!!! So of course that employees supervisor told them to cut you off. YOU AINT BUYING ANYTHING!!! The e...

1.0
I didn't like
  • Customer service
#1022942
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This morning on Tuesday the 14th, went in to Joann fabric store to purchase material for Spring A Line skirt in cotton blend material. A simple purchase , so I thought. Most difficult part would be deciding on which fabric. Not so in this store. 90% of fabric was all...
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Anonymous

Anonymous Joann Fabric carries what is the most popular and what they project to be sold that season. Never have I ever heard, "They are supposed to carry material that all women need."...

#1020880
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Joann Fabric Customer Care Review

#1005397
2.7
Was trying to check out, and this woman was clearly trying to get me off the register. I understand she was getting called over but I've never felt so rushed and like such an inconvenience at a store.
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Short Review for January 28, 2017, Pc_order_processing

#998734
4.2
I am very disappointed, I have been shopping at JoAnns fabric for years. I am interested in buying something that is not sold in the store. It can only be purchased on line. I have been trying for hours now, an still unable purchase what I need. I rate your order on line process, 0 on the skill from 1 to 10.
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Joann Fabric Customer Care Review

#990568
3.5
Chris at the fabric table in Susquehanna valley mall has got to be one of the rudest people I've ever dealt with ...she should be fired it quite obvious she doesn't enjoy her job..done shopping there
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Joann Fabric Sewing Classes Review

#986609
1.3
Sewing class I signed up for was useless. Instructor only knew her machine. Unable to help 4 of 6 students with different machines. Cost of class not refunded and cost of supplies not refunded. Very annoying. Tried to ask questions the week prior to class but no one answers the phone at these stores. Go elsewhere!!
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I went into the store to get fabric for my sons blanket. I told her I needed two feet of each fabric, and she ended up giving me .66 yards of each. I was trying to keep tabs on my son who is autustic when she was cutting the fabric so I took it as is and assumed it was...
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Anonymous

Anonymous You realize 2 FEET is .667 right? Pay better attention next time. This is your fault.

Anonymous

Anonymous Two feet in yard terminology is also known as two-thirds or .66. Your fabric was cut correctly.

1.0
#1019982
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I have shopped at Joann Fabrics for over 20 years, even after they filed bankruptcy. Sadly, it appears they may be heading in that direction again, if their sales, coupon promotions and discounts to various groups are indicative of their financial position. Over the...
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Anonymous

Anonymous The only time this would apply is if you only purchased one item. On one item, only one coupon ( the 40% coupon) can be applied, and nothing else. If you had two items, the 4...

Anonymous

Anonymous Someone doesn't know what they are doing since I also work at Joann Fabrics and yes we can do the 40% off of one item and the 25% off of the total purchase as long as there ar...

#1019021
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Everyone has their opinion..so here is mine. I was shocked at all the bad reviews. I've always had a great experience at the Orland Park store. So much so, I was compelled to write a review. It is one of the largest stores, carries a lot of items and I found the...
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4.8
#1016725
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I ordered some Copic markers on the 18th and I got my order number email pretty much immediately, however, there was no tracking number as it hadn't been shipped yet. Okay, whatever. I finally received an email that stated it was out for delivery as of the 28th....
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#1016435
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Hi, I just visited the joann on Exposition in Aurora CO. Bought a few cuts of fabric. A nice lady came over to help me but another lady who looked like the department head took over. Two of the cuts she made were smaller than what I paid for. The rest are barely the...
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1.4
#1016329
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Yesterday, I went to JoAnn to buy fabric I had seen on the internet. I asked the cutting clerk to change the price as there was a price difference from the price on the web. She told me to just tell the cashier that it was on the internet for $9.99 instead of the cost...
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2.6
I liked
  • Selection of fabrics
I didn't like
  • Check out process
#1010703
Reply to reviews
Just visited the citrus location in tampa, Florida and was extremely unhappy with my experience. I walked through the store for about an hour without having anyone ask me if I needed help finding anything, in which I did. Therefore I prolonged my visit for much longer...
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Anonymous

Anonymous You couldn't have walked up to someone and asked for help yourself? These employees have a lot to do before closing and if you don't look lost, they'll assume you're browsing.