Joancee
Joancee Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joancee has 2.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful, Good quality product, Great jewelry.
Cons: Impossible to get purchases without the run around, Junk, Lack of communication.Recent recommendations regarding this business are as follows: "Keep watching the tracking information!", "Lack of communication so no I will not refer", "Do Not Do It. Purchases from this company is NOT worth the headache", "DON'T BY ANYTHING FROM JOANCEE COMPANY!", "Don't waste your time".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Joancee has 2.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful, Good quality product, Great jewelry.
Cons: Impossible to get purchases without the run around, Junk, Lack of communication.Recent recommendations regarding this business are as follows: "Keep watching the tracking information!", "Lack of communication so no I will not refer", "Do Not Do It. Purchases from this company is NOT worth the headache", "DON'T BY ANYTHING FROM JOANCEE COMPANY!", "Don't waste your time".
Most users ask Joancee for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Never received my order
Company fixed the issue and I have been provided with apology. Thank you for being a platform they responded to.
They resent the order and I received it!
Thank you Janice’s for making it work. I recommend them to anyone their jewelry is beautiful!
The tracking information stated that my order was delivered, then in transit again, and I never received my order. I have emailed the company two times and reached out on social media platforms as well.
I have ordered from them before and have never had an issue. Now, all I want is my order or a refund!
- Have beautiful jewelry
- Shipping and communication with the company are nightmares
Preferred solution: Deliver product or service ordered
User's recommendation: Keep watching the tracking information!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not recieve my merchandise
I ordered a ring on September 09, 24, and I paid for expedited shipping (5-7 days) as well. It is now October 3, 24, and I have yet to receive my ring or a refund from Joancee despite several attempts on my part to seek resolution to this issue. This is not ok!
Joancee Jewelry,
Thank you for your order from Joancee Jewelry.
You can check the status of your order by logging into your account.
Order Questions?
Email: service@***.com
Your Invoice #116240****8161****
Order #V642409****160****
Item Sku QtySubtotal
Oval Cut White Sapphire 925 Sterling Silver Stackable 3-Piece Bridal Sets
Size
US9/19.0mm
507****$133.85
FREE - Gift Package GP0011$0.00
Subtotal $133.85
Shipping & Handling $26.00
Grand Total $159.85
Bill to:
Michelle Coleman
12449 E Tennessee Dr
Aurora, Colorado, 80012
United States
T: 720298****
Ship to:
Michelle Coleman
12449 E Tennessee Dr
Aurora, Colorado, 80012
United States
T: 720298****
Shipping method:
Expedited Shipping (3-5 Business Days)
Payment method:
Debit or Credit Card
Credit Card Type:
Visa
Credit Card Number:
xxxx-xxxx
- Great jewelry
- Impossible to get purchases without the run around
Preferred solution: Price reduction
User's recommendation: Do Not Do It. Purchases from this company is NOT worth the headache
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order
This is my first time ordering from this company. You guys have communication problems, especially when people are spending good money with you.
I don't want to guess my arrival date. I need to know so that I can track the mail properly.
There are too many people stealing packages, and I don't want that. I need someone to give me information on my order as soon as possible.
- Good quality product
- Lack of communication
Preferred solution: Deliver product or service ordered
User's recommendation: Lack of communication so no I will not refer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor Customer service!!!
The sapphire heart ring my boyfriend Rick Myers bought for me less than two months ago lost two stones! We could not get hold of anyone to help us!
There's no phone number or address.
We will be contacting the BBB with all this info about this company. rickmyers@***.com 717-903-****
- Unable to contact
- Late delivery
- Poor customer service
Preferred solution: Full refund
User's recommendation: DON'T BY ANYTHING FROM JOANCEE COMPANY!!!
Burnham-On-Crouch, England
Lieing and unprofessional
Iv bin trying to contact on a refund as they lied to me about a free gift and will not answer or respond. Absolute unprofessional, and would recommend know one evens buys from you.
Actually wrong how u treat customers and do not respond. I want a full refund and item will be sent back
User's recommendation: Don't waste your time
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
REFUND
I ordered a ring set on April 25th, 2024. I purchased the expedited shipping.
I was sent an email with the invoice number and the time frame of 3-5 business days.
I still have not received my package.
I want a refund on the shipping that I paid for since it is passed the allotted time frame I was given.
My invoice number is NO.V642404****124****.
My name is Jacilyn McKee, my address is 2480 Timber Trail Dr. N, Columbus, Ohio 43224.
Phone number is 740-513-****
Email is jac.o.lantern95@***.com
- Beautiful
- Later shipping than you pay for
Preferred solution: Deliver product or service ordered
User's recommendation: Do not waste your money on the shipping.
Chestnut Hill, Massachusetts
Did not receive product.
We ordered and paid for a ring. Even paid for expedited shipping have yet to receive the ring 6 days later.
They sure did take the money fast enough. Have emailed and messengered company several times no response.
User's recommendation: Do not go thru this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst customer service! Jewelry looks cheap and company will not refund.
Do yourself a favor...don't order from this company. Try Julieu..much better quality and excellent customer service!
- Junk
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I returned my item on 10/01/24
I emailed them with the order number and tracking number. On their page it says 60-day return I ordered the item on the 25/11/23 I've emailed them a few times to ask for an update of my refund still haven't had an email back
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sheffield, England
Refund
I returned my item on 10/01/24
I gave them all the information which included the order number and tracking number, and they have a 60-day return policy. I still haven't got my refund even though I emailed them a few times
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