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Joan Rivers

Joan Rivers Reviews

www.joanrivers.com
What is your customer experience with Joan Rivers?

Joan Rivers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Joan Rivers has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and rating distribution is 100% unfavorable. Recent recommendation: Provide a direct phone line.

Key Takeaways for Future Customers

  • Check Joan Rivers reviews for recurring product quality and customer service notes.
  • Expect difficulty reaching a direct phone line; chat may request payment details.
  • Watch billing and refunds closely when ordering to avoid unexpected processing charges.

Negative Feedback / Risk Areas

  • Multiple reports of broken jewelry and parts needing replacement.
  • Customers report poor customer service and inability to get phone support.
  • Complaints about unclear processing fees, refunds, and unwanted shipments.

Positive Feedback

Some customers express past enjoyment of designs and would like repair or replacement support for cherished items.

View full overview ›

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Show reviews that mention
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Anonymous
map-marker Towson, Maryland

Need a replacement button for new Joan River shirt

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I tried to get a replacement button for a first time used shirt from QVC, no success with QVC. I was on your chat box but to talk to someone by phone I was asked for my credit card information which I did not feel comfortable giving. Is there a direct number I can do the calling?

User's recommendation: Provide a direct phone line

View full review
Roberta T Xli

Contact your company

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AI Highlights
  • - I have a set of 10 earrings; one post broke.
  • - I need a replacement finding for the broken post.
  • - Tried contacting QVC and your phone number with no help.

I have a set of 10 earring balls in different colors which I love but the post on one of the findings which fit into the ball earring broke and I want to get a replacement for it. I have tried to reach out to both QVC and your phone number, but cannot get anyone to help. I hope you can direct me as to how I can get a new findings for this set so I can continue to enjoy the earrings.

Thanks

rtenenberg@***.com

Preferred solution: Let the company propose a solution

View full review
Sally G Eet

Watch repair

AI Highlights
  • - Purchased May 2015 from QVC: Joan Rivers Watch with colored dial.
  • - Stem pulled out; watch stopped; repair cost near purchase price; QVC gave options.

In May 2015 I purchased a Joan Rivers Boyfriend Expansion Watch with colored dial from QVC. I loved this watch and received many compliments on it.

A few week ago I noticed it had stopped and when I pulled the stem to check the time, it came out completely. Took to a jeweler and they wanted almost as much as I had paid for it to repair & replace battery. QVC gave me info on company to see if there was anything that could be done. I would appreciate hearing from you at your earliest convenience.

I am not a "pissed" customer, have many of Joan's pieces of jewelry and some fashions.

Please help and let me know, what, if anything, can be done. I understand this watch is a discontinued item.

Sally Greenstein; sallybird@***.com; 770.974.6713

Reason of review:
Bad quality
View full review
Anonymous
map-marker Pittsburgh, Pennsylvania

Joan Rivers Earrings Review from Charleston, West Virginia

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AI Highlights
  • - Bought three boxes; earring backs broke on all.
  • - On a fixed income and want one good set of earrings; backs won't stay on; please help.

I have bought three mind you three of the same boxes of jewelry hoping to have one set of good ones still don't have a set it is the ones on the black box that you

Put the different color stones in I loved them we the back Broke on all three boxes I bought two from qvc and omen to thy snd save them from eBay and was dipped again. I saved my

Money I

Am

On a fixed income I guess I don't like to say this but barely

Making ends meet and I have wasted so much

Of money I didn't have. I feel so bad and so

Much like a food to fall for these. All I want is one good box of the earrings I bought in good shape the backs they won't even stay on your ears please please help me.""my address is Po box 192 Peytona WV 25154. My phone number is 304-836-****. Please please help me get a good set of earrings. I have all the gemstones but no earrings to put them in. All I

Need are the earrings

Reason of review:
Bad quality
View full review
Anonymous
map-marker Phoenix, Arizona

Broken earrings

AI Highlights
  • - Gifted Joan Rivers earrings are 1 in, gold-tone with rhinestones.
  • - Clip broke on first use on both earrings.
  • - Quality concerns; unlikely to buy more.

I received a beautiful pair of Joan Rivers earrings as a gift from a friend. They are approximately 1" in size, gold tone with green, purple and red rhinestone clip backs.

The very first time I opened the clip in order to place them on my ear, the clip broke. Not just on one earring but on both of them. It was my impression that her jewelry line was well made. Is this line really as cheaply made as these earrings suggest?

At this point in time it is highly unlikely that I personally will ever purchase any of her jewelry. I am totally disappointed with this merchandise.

View full review
jrobison R

Joan Rivers Right to Bare Legs

AI Highlights
  • - Bought 6 tubes for $34.98; processing added $65.91.
  • - 8 tubes shipped (6 listed); $7 per tube processing; cancellation after confirmation email.

Bought 6 tubes of product for $34.98 and website tacked on an additional $65.91 for processing. How hard is it to toss 6 tubes in a box and mail.

They can afford to give the product away with the exorbitant processing fees they charge. I received the confirmation email and called immediately to cancel the order. The representative said the order had already been sent and indicated I was sent 8 tubes (6 listed on order) and charged $7.00 per tube for processing ... still does not add up to $65.90.

They just tacked on a few more dollars -- Like the show (For a few dollars more - staring Clint Eastwood).

Just wish "Dirty Harry" could confront these folks. Their representative could not explain the charges, but indicated I had to pay.

View full review
Anonymous
map-marker Dallas, Texas

Rich dad Education robs you

AI Highlights
  • - Rich Dad Education is described as scams and money-making seminars.
  • - If you request a refund after buying their training, you may lose your deposit or face a 5% admin charge.

Rich dad education beware of their money making seminars and watch them scam you for your money and if you were *** enough to buy into their training and then request a refund, be sure to lose your deposit whatever the value or a 5% admin charge!!!! x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

Loss:
$100
View full review
jaylee Wem

Joan Rivers got my info and sent me junk I did not order I want to return it .

AI Highlights
  • - Customer demands a refund from Joan Rivers and threatens to sue.
  • - Customer says they were charged for a hair powder product they did not order.

I want JOan Rivers to give my money back or I will sue her. I AM PISSED!!!!!!!!!!!!!!!!!!!!!!!!!

I dont how how much it cost or how she got my info. SCREW YOUR REQUIEMENTS .You are a fruululent compand. Joan Roversis a fraud too. I AMMMMMM PISSSED Give me my money back.

i AM GOING TO CALL THE BETTER BUSINESS BEARU TOMORROW. hOW MUC DID i GET CHARGED FOR THIS ***?? iT IS SOME KIND OF HAIR powder.What elwlse do you

want me to say?

I am pissed,pissed,pissed,pissed.I do do not want her thashy hair powder.I AM not losing my hair . I did not sen for this junk

View full review
2 comments
Guest

:sigh Tring to CANCEL FUTURE ORDERS. cAN'T GET TO TALK TO PERSONS BY PHONE TO CANCE.

Guest

ummm...wtf???

View more comments (1)

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