Heather C Tav

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Verified Reviewer

Emergency

I need to speak with someone right now please they are trying to charge me for something I'm trying to exchange

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Loss:
$200
Pros:
  • Great quality

Preferred solution: Full refund

Erica Scc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Not happy about Black Friday return

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I really need to make some exchanges for Christmas. I spent a lot of money.

I had no idea that I can't make exchanges just cause it was a black Friday sale. I ordered some things for my daughter, but I ordered a couple couple things in the wrong size

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User's recommendation: Definitely would ordered more in future but felt like your. exchange policy was ridgid and when I called felt like myour tone was not so and the things ordered were not out of date refund policy and exchange policy was too restrictive for price of your items my daughter loves your things I would have been way open to ordering more but after over 1200 etc or more purchase and not being refunded and making exchange of 2 shirts such a exception and then I had to get gift certificate makes a consumer feel cornered and most companies do allow exchanges for brand new items some even not open ‼‼‼

Liliane M Khv

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Verified Reviewer
| map-marker Carpinteria, California

Return item

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Theres no answer! The phone doesnt answer and cant leave message.

Is full dont aloud you to record. Im

Disputing transaction.

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Cons:
  • No costumer service

Preferred solution: Full refund

User's recommendation: Donr buy terrible quality and no customer service

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