Jo Malone UK
Jo Malone UK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer sentiment is negative for Jo Malone UK, driven by delivery failures and poor responses to complaints, with reviews noting high price levels and dissatisfaction.
Positive Feedback
Some customers appreciate product quality and fragrance range despite concerns about discounts and special offers and the overall price level.
Negative Feedback / Risk Areas
- Recurring delivery issues and orders not received mentioned in Jo Malone UK reviews.
- Poor customer service and slow or absent responses to Jo Malone UK customer complaints.
- Unresolved refunds and billing concerns after long waits.
Key Takeaways for Future Customers
- Expect high prices and check promotions before purchase.
- Document communications and monitor shipment tracking for refunds or replacements.
- Be prepared for slow customer service response times when researching Jo Malone UK.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer sentiment is negative for Jo Malone UK, driven by delivery failures and poor responses to complaints, with reviews noting high price levels and dissatisfaction.
Positive Feedback
Some customers appreciate product quality and fragrance range despite concerns about discounts and special offers and the overall price level.
Negative Feedback / Risk Areas
- Recurring delivery issues and orders not received mentioned in Jo Malone UK reviews.
- Poor customer service and slow or absent responses to Jo Malone UK customer complaints.
- Unresolved refunds and billing concerns after long waits.
Key Takeaways for Future Customers
- Expect high prices and check promotions before purchase.
- Document communications and monitor shipment tracking for refunds or replacements.
- Be prepared for slow customer service response times when researching Jo Malone UK.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Benedita, Leiria
Purchase not delivered after almost a month
- - Bought a perfume on Dec 12, 2024, but not received or refunded by Jan 9, 2025.
- - Phone contact not working and emails yield no meaningful response.
I bought a perfum on December 12, 2024. Today is January 9, 2025, and I still did not receive my purchase, or a refund.
The phone contact does not work and the emails do not get any meaningful answer. I lost count to the number of emails that I have sent without a proper response from the company
User's recommendation: Avoid the site as the company has a bad consumer support
Companies Similar to Jo Malone UK
Jo Malone London
Jo Loves
Dossier Perfumes
“They charged my credit card $39. I want my money back. They took money that they should not have taken....“
Brown Thomas
“I made a purchase through Brown Thomas online. I spent a week through WhatsApp and email contact to just...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.