JN Bank
JN Bank Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
JN Bank has a 1.1 star rating from 1 review and consumers are mostly dissatisfied; recent JN Bank reviews cite long waits and poor follow-up.
Key Takeaways for Future Customers
- Expect difficulty reaching customer service by phone and slow responses on money transfer or wire transfer issues.
- Account opening and e-statement requests may lack timely updates or resolution.
Negative Feedback / Risk Areas
- Frequent no answer, long hold times, and dropped calls referenced in JN Bank customer complaints.
- Delayed callbacks and missing communications after account actions or cash issues.
Positive Feedback
Some agents are described as courteous and professional when contact is made.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
JN Bank has a 1.1 star rating from 1 review and consumers are mostly dissatisfied; recent JN Bank reviews cite long waits and poor follow-up.
Key Takeaways for Future Customers
- Expect difficulty reaching customer service by phone and slow responses on money transfer or wire transfer issues.
- Account opening and e-statement requests may lack timely updates or resolution.
Negative Feedback / Risk Areas
- Frequent no answer, long hold times, and dropped calls referenced in JN Bank customer complaints.
- Delayed callbacks and missing communications after account actions or cash issues.
Positive Feedback
Some agents are described as courteous and professional when contact is made.
George Town, Cayman Islands
Enquiry
I spoke with a very courteous and professional agent, who helped me with my enquiry.
The waiting time to connect via phone and speak with an agent is too long.
User's recommendation: I would recommend JN for sure.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney transfer
Line drop. No one answered.
No need for a line like this. I need to contact customer service about the money transfer in my account.
Preferred solution: Money transfer
Paterson, New Jersey
Account
I recently open an account with the bank two weeks now and yet !!! I haven't received any updates or information leading up to see if am a good candidate or not.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWire transfer
I would like to make wire transfer from my account. Please from my Jamaican account to my Canadian account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
- Urgently need an e-statement and contact by email or phone; cash withdrawal occurred without my knowledge and must be investigated.
Still waiting on my case to be resolved.. The communication is very poor..
I am very disappointed in there speed of service ....
Good day, I would like an e-statement for my account immediately; very urgent. I can't wait a day or two to be contacted.
Cash has been removed from my account without my knowledge and I need that to be dealt with urgently. I am off the island, so I cannot come in to any nearest branch. Please email me urgently or call me at.
Terribly dissatisfied with your service. Tired of hearing I will be contacted in 24 hours and all now.
Preferred solution: Full refund
New York, New York
Money
- No one answers the phone.
- I've been on hold for an hour and the line cut off.
- They promised a callback on Wednesday, but no one called by Friday.
Nobody answer the phone. Ive been holding on for one hour.
after that, the phone cut off in my ear I never see such rude people. I called them Monday after last week and somebody told me they were going to call me back Wednesday of this week. Now its Friday.
Nobody called me I take the initiative to call and that is what happened. Nobody picked up I hold the phone for an hour, nobody picked up then it just cut off in my ear
User's recommendation: have some manners pick the damn phone up when customer calls I am calling from all the way in America
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