JM Lexus
JM Lexus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JM Lexus has 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay far away from this dealership.", "Speak to your advisor and make sure they do what they promised you.".
Review authors value the most Website and Discounts and Special Offers. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
JM Lexus has 2.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay far away from this dealership.", "Speak to your advisor and make sure they do what they promised you.".
Review authors value the most Website and Discounts and Special Offers. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hollywood, FloridaUpfront Pricing
User's recommendation: Stay far away from this dealership.
Very upset
Friday morning I dropped my vehicle at JM for scheduled maintenance. I requested their courtesy vehicle to take me to another location less then a mile away.
I was informed their courtesy vehicle was not available. I then had to walk there in this summer heat having a heart condition. Later that afternoon I called my service advisor to have the courtesy vehicle pick me up.I was then informed that the courtesy vehicle was still not available and I couldnt be picked up. I had to walk back to JM in 92 degree weather.
I spoke to the service manager who said someone should have picked you up. He apologized.JM always emphasizes how great their service is advertising their courtesy vehicle to assist you.
I then picked up my vehicle and discovered my interior was not vacuumed and the exterior was still dirty after it was washed. I have to tell you I was not very pleased with my service this day.
User's recommendation: Speak to your advisor and make sure they do what they promised you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Miami Beach, FloridaService
Hello, my name is Alexander Ababii and I want to tell you a little about the car service today that I spent in North Miami at the service department with zip code 33181. I was very dissatisfied with your service, I want to start by saying that when I wanted to pay a check to all banks to me they refused, I wanted to call the bank, but my phone ran out and couldnt call, and then I asked me to pay off a bank check, as I usually do on another machine, so the girl said that she doesnt accept bank checks.
And I asked the girls to help charge the phone they didnt have a charger and then I turned to the girls who were at the reception to which they answered that they didnt have a charger either. In the current large Lexus shopping center there is no where to charge the phone and I had to walk 6 miles back and forth to look for a charger and charge the phone so that I I called the bank and confirmed that I was making the payment. I am forced to turn to a lawyer and open cases against you and for your service. And I think that in the future I will no longer buy or lease your Cars from you.
And I also dont speak English very well, but it is in this North Miami Lexus that many Russians work and hot people could invite one to help them with these situations.
everyone was standing there doing nothing. Very very upset..
- Lexus sample road florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecall pump
No still same they don't let me loaner there Lexus car they give a rental car not Lexus
I need Lexus provide me there loaner car
Please email me
- Lexus sample road florida
Preferred solution: Let the company propose a solution
Brands Related to JM Lexus
Companies Similar to JM Lexus
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.