JL Freed Honda Reviews
JL Freed Honda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment in JL Freed Honda reviews: customers value Location and Website but report high price level and poor customer service, with recurring complaints about appointment handling and sales interactions.
Key Takeaways for Future Customers
- Expect a higher price level compared to competitors.
- Check the dealership website and location before visiting.
- Be prepared to confirm appointments and follow up with staff.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude service and scheduling errors.
- Reports of discriminatory treatment during sales interactions.
- Discounts and special offers often disappoint.
Positive Feedback
Reviewers consistently note the convenient location and functional website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment in JL Freed Honda reviews: customers value Location and Website but report high price level and poor customer service, with recurring complaints about appointment handling and sales interactions.
Key Takeaways for Future Customers
- Expect a higher price level compared to competitors.
- Check the dealership website and location before visiting.
- Be prepared to confirm appointments and follow up with staff.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude service and scheduling errors.
- Reports of discriminatory treatment during sales interactions.
- Discounts and special offers often disappoint.
Positive Feedback
Reviewers consistently note the convenient location and functional website.
Philadelphia, Pennsylvania
Jl Freed Honda Vehicle Inspection Review from Philadelphia, Pennsylvania
- - Car inspection was at 9:30 AM.
- - Email showed a 12:00 PM appointment.
- - Michael said there was no 9:30 appointment.
- - I was told to come at 12 noon.
I had car inspection at 9:30 morning. Later on I got email you have appointment 12: at noon.
I talk to customer service. She said I don't know.
I said connect to me manager or supervisor.
Then I talk with Michael .
He had no appointment at any one 9:30.
He said I don't known who gave you.
You have to come At 12 noon.
This is ridiculous. There attitude .
Not good. No responsibility. To customers. Our time.
If they are belong to other countries.
Please some one take action this kind of employees.
Consumer court is for us ..
Bethlehem, Pennsylvania
Bad Customer service
- - Negative experience at JL Freed Honda; Lipschultz rude.
- - We felt discriminated; we are Indian.
- - We planned to spend about $56,000 for two cars.
I had a very bad experience on Sat April 25, 2015 at JL Freed Honda dealership, I was dealing with Salesman Chris Beck for 2 cars and we had a good discussion regarding pricing and a this guy Sean Lipschultz jumped into the conversation with his arrogant attitude and treated us with very badly. We felt discriminated for Racism.
We are Indian but if we were white American then I think he wouldn't dare to talk like that. We were planning to spend almost $56,000 with them for two cars obviously we need some time to think and plan ans judge everything. This guy Sean said, " you are wasting our Saturday. " if ALL CUSTOMERS ARE WASTING HIS TIME then what he doing there, what kind of business he is running.
We were ready to to hit the deal but his attitude really pissed us off. You cannot deal with customers like this -"ABSOLUTElY NOT ACCEPTED".
Its shame for the company, such a arrogant/rude attitude staff, which give bad reputation to the well established 180 yr old company at first I was impressed by the name and reputation of this company but the customer service still need a lot of work. I'm very disappointed.
Later we went to Conicelli Honda dealership were we hit our deal with BEST CUSTOMER SERVICE AND WAY LOWER PRICE THAN JL freed Honda offered.
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Of course you had to throw the racism card in there...
First and most important- you are right. You must walk away when treated poorly.
Bravo to you. Second, not so important: car salesmen treat everyone poorly.
This is not racism, it's just poor business. I hope you are very happy with your new car!