Jl Freed Honda Vehicle Inspection Review from Philadelphia, Pennsylvania

I had car inspection at 9:30 morning. Later on I got email you have appointment 12: at noon. I talk to customer service. She said I don't know. I said connect to me manager or supervisor. Then I talk with Michael . He had no appointment at any one 9:30. He said I don't known who gave you. You have to come At 12 noon. This is ridiculous. There attitude . Not good. No responsibility. To customers. Our time. If they are belong to other countries. Please some one take action this kind of employees. Consumer court is for us ..
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ID
#883426 Review #883426 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Jl Freed Honda Vehicle Inspection
Reason of review
Poor customer service

Bad Customer service

I had a very bad experience on Sat April 25, 2015 at JL Freed Honda dealership, I was dealing with Salesman Chris Beck for 2 cars and we had a good discussion regarding pricing and a this guy Sean Lipschultz jumped into the conversation with his arrogant attitude and treated us with very badly. We felt discriminated for Racism. We are Indian but if we were white American then I think he wouldn't dare to talk like that. We were planning to spend almost $56,000 with them for two cars obviously we need some time to think and plan ans judge everything. This guy Sean said, " you are wasting our Saturday. " if ALL CUSTOMERS ARE WASTING HIS TIME then what he doing there, what kind of business he is running. We were ready to to hit the deal but his attitude really pissed us off. You cannot deal with customers like this -"ABSOLUTElY NOT ACCEPTED". Its shame for the company, such a arrogant/rude attitude staff, which give bad reputation to the well established 180 yr old company at first I was impressed by the name and reputation of this company but the customer service still need a lot of work. I'm very disappointed. Later we went to Conicelli Honda dealership were we hit our deal with BEST CUSTOMER SERVICE AND WAY LOWER PRICE THAN JL freed Honda offered.
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2 comments
#977070

Of course you had to throw the racism card in there...

#977063

First and most important- you are right. You must walk away when treated poorly.

Bravo to you. Second, not so important: car salesmen treat everyone poorly.

This is not racism, it's just poor business. I hope you are very happy with your new car!

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ID
#627554 Review #627554 is a subjective opinion of poster.
Location
Montgomeryville, Pennsylvania
Reason of review
Poor customer service

About

Jl Freed Honda Privacy Policy
By explaining Company's privacy policy to The User www.jlfreedhonda.com trust that this notice will allow The User of company services to better understand how Website keep certain information private and secure while using it to serve The Customer better. www.jlfreedhonda.com take seriously Company's responsibility to respect the confidentiality and security of non-public personal information - called "Consumer Information" in this notice. Company's policy calls for safeguards to protect consumer information only by those who need access to do their work. The same holds true for Jl Freed Honda's' affiliated companies, which are companies that, now or in the future, www.jlfreedhonda.com own (or control), or are owned (or controlled) by, or are under common ownership (or control) with. The Company also may maintain, as required by applicable federal regulations, physical, electronic, and procedural safeguards to guard The User's nonpublic personal information.
To read more: https://www.jlfreedhonda.com/privacy-policy
Top Jl Freed Honda Services

Vehicle Inspection

Summary

JL Freed Honda is a large Honda dealership. The company was founded in 1883. Its headquarters is based in Montgomeryville, Pennsylvania, United States. JL Freed Honda offers new and pre-owned Honda vehicles. The company financial department provides assistance in getting car loans. A credit application can be completed online. All applicants may use a payment calculator on the company website. JL Freed Honda also provides a broad range of vehicle repair and maintenance services. They include the following: engine diagnostics, tire balance, oil change, brake repair, tire change, and many more. The company is an authorized dealer of Honda original parts and accessories.

Jl Freed Honda reviews and complaints

Jl Freed Honda is ranked 352 out of 4364 in Dealers category

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