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JJsHouse.com's return policy is only seven days, which to me is ridiculous. I personally think the material felt cheap and rough against my skin. Please don't waste your hard earned money. Now I'm stuck with two options: 1) having to wear a dress I hate or 2) buy a...
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Review
#927830 Review #927830 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
In August,I ordered a custom made dress for a wedding with expedited shipping. This company said that it was delivered to me on September 8, 2016. When I followed the Tracking trail which starts with a Chinese tracking number from QJT, it ends without clearing U.S....
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2 comments
Anonymous
#1213982

I could've told you that!! Anything that comes from china with cheap *** prices is a scam!

Review
#919818 Review #919818 is a subjective opinion of poster.
Cons
  • I never received my item
Reason of review
Poor customer service, problem with delivery
Loss
$214
Scam Scam Scam!!!!!BEWARE!!!!dress was not what it appeared to be!!!! You cannot return! No way to return! I can literally feel my blood pressure rise!!! Just ate $200.00!!! Which by the way cannot afford!
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1 comment
Anonymous
#1220492

I have ordered a pair of dance shoe, it arrived pretty quickly like two or three days. I was so excited to try on the pair, to my surprise the left side was too large, too mu...

Review
#918569 Review #918569 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.9
Details
DONT I REPEAT DONT EVER BUY FROM THIS COMPANY... They return policy is a joke... I bought a dress for my sister's wedding and the dress fits horribly. Even with 3 in heels on the dress was entirely to long in which I sent pictures to JJ house showing my concern... I...
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Review
#902710 Review #902710 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Will never order from them again refund policy is non existent
  • Returns process
Reason of review
Poor customer service
Loss
$140
Preferred solution
Full refund
I make a order on a dress my name is sandra davis adress 296 East 49th Street Apartment 2 Brooklyn New York 11203 somebody call me about my height it is 5 4 inches can you all please contact me at 718 909 4654 it's very important I need to dress by August 5 thank you...
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1 comment
Anonymous
#1191567

Horrible serves they are scammers..take our money and send us a different dress. very ugly dress I got n nothing like the picture. they don't want to give me my refund on thei...

Review
#889344 Review #889344 is a subjective opinion of poster.
Reason of review
Order processing issue
Had ordered fabric samples before ordering the dress. The samples represented different fabric types and the selected color would look like in each fabric. However, the dress ordered came in two completely different colors. The top of the dress and the bottom of the...
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Review
#784223 Review #784223 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.3
Details
Jjshouse - Dress Review from Scarsdale, New York
Jjshouse - Dress Review from Scarsdale, New York
Jjshouse - Dress Review from Scarsdale, New York
Jjshouse - Dress Review from Scarsdale, New York
Jjshouse - Dress Review from Scarsdale, New York
Jjdresses mislead costumers and rob right in front of your eyes We have ordered 8 dresses for a g Wedding all of them were a total fail. We had to bring them to get adjust on neck arms waist length and take some later off as it was heavy to walk on! The dress we...
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1 comment
Anonymous
#1305401

You get what you pay for.

Review
#712298 Review #712298 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Jjshouse - Dress Review from Liverpool, New York

1.0
Details
I will never order again. First and last time. Dress woman's not what I expected. Extremely heavy material. Sizes are smaller than what they say are US sizes. They say return policy but forget it.. They do not take back anything.. You are ordering at your own risk.. If dress does not fit right, too bad.. They ask how they can improve customer service well taking back an item when it is not what you expected is a start..
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Review
#692045 Review #692045 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I ORDER MANY MANY CLOTHING ONLINE, NEVER HAD A PROBLEM WITH A RETURN UNTIL NOW. I ordered my normal size, the dress came on time however the zipper was so far back placed on the side with NO top hook so I could not zip it alone, had to wait for someone to return home...
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Review
#687306 Review #687306 is a subjective opinion of poster.
Pros
  • Online shopping
Cons
  • Poor customer servcie
  • Take your money and dont care about their customer
  • No way to speak to an actual person
Reason of review
Poor customer service
Loss
$128
Preferred solution
Full refund
Tags
  • Wrong Dress

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

Latest Question

JJsHouse Questions
what I mistake I've made!!! I ordered a pair of satin pumps that are way too small. I want to return them asap and get a refund. When I ordered them I had a question about sizes (they are not in U.S.A. sizes so I went on "chate". After teling the clerk I wore a size 8...
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Review
#686171 Review #686171 is a subjective opinion of poster.
Cons
  • Horrible customer service
Reason of review
your chat line told me to order my size #37
Loss
$73