Product: Jjshouse Wedding Dress Clear all filters (59 of 59 reviews match)
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1.5
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JJsHouse - DO NOT PURCHASE FROM THIS COMPANY!!!
JJsHouse - DO NOT PURCHASE FROM THIS COMPANY!!!
Do not purchase from them! IF they want to have a no refund policy then they should state that clearly on their refund policy site! My soon to be wife purchased 3 wedding dresses from them to try on and decide which she wanted for our wedding. They contacted her and...
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Review
#1188188 Review #1188188 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Damaged or defective
Loss
$250
1.0
Details
I ordered my wedding dress and bridesmaid dresses from JJ’s. I chose the custom fit as my waist is 5 sizes smaller than my chest and am unable to wear a dress off the rack. I had gone to a dress shop and had my measurements taken but before ordering I checked their...
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Review
#1183927 Review #1183927 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
Featured
1.0
Details
JJsHouse - WHITE DRESS NOT WHITE, LOST $115
JJsHouse - WHITE DRESS NOT WHITE, LOST $115
JJsHouse - WHITE DRESS NOT WHITE, LOST $115
I ordered my white wedding dress from them...well surprise, surprise, that *** was light purple. I have sent them several emails and they refuse to give me my money back, claiming they gave me the right color and everything. All they offer is a stupid coupon, like who...
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Review
#1183899 Review #1183899 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Poor quality
  • Customer service and refund policy
  • Item not as advertised
Reason of review
Return, Exchange or Cancellation Policy
Loss
$115
Preferred solution
Full refund
1.7
Details
I was very disappointed with the made to order mother of the bride dress I bought. First of all, I bought a bridesmaid dress about 5 years ago and it was beautiful looking and fitting. Since I was happy with that dress plus the other dresses that was purchased for the...
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1 comment
Anonymous
#1442359

Review #1183051 is a subjective opinion of Cookie_2018.An update on my recent compliant with jjshouse, they have not contacted me at all through email or phone. They don't have any heart, soul, or passion.

Review
#1183051 Review #1183051 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality
Featured
1.8
Details
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
According to Jjshouse, apparently it can be done.) Jjshouse offered be a voucher of 30-40% towards my next purchase and insisted that I keep the dress. They have insisted that the dress passed a thorough quality control with flying colours and that a visit to a local...
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Review
#1181342 Review #1181342 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Make it impossible to return gross item
Reason of review
Bad quality
Loss
$134
Preferred solution
Full refund
Tags
  • Jj House Scam
  • Jjshouse Nightmare

JJsHouse - Refused to fix their mistake

1.0
Details
I asked a jj house represe tative what colour was displayed on the picture on their website. I was tild champagine so i ordered the dress as seen in the picture. I was then sent a very pink dress. They are refusing to return it saying now he picture has pink in it and it may look different to me. One of their representstives gave me bad directions and i am now suffering with a pink dress and a company that is refusing to take responsibility for their staff mistakes.
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Review
#1161045 Review #1161045 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
1.5
Details
Ordered a dress and it arrived flawed.The undergarment of the dress was sewn on inside out. They have been negotiating the return of this dress for about a month. They will not refund me 100%. After JJs house trying to negotiate the return of this dress, starting at...
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Review
#1119137 Review #1119137 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Customer service
  • Take your money and dont care about their customer
  • Return policy and lack of communication
Reason of review
Return, Exchange or Cancellation Policy
Loss
$65
Preferred solution
Full refund

JJsHouse - BEWARE!!!!!!!!!!!!!

1.0
Details
I custom ordered a dress from them with my measurements and this dress is 5 sizes too big! Looks like at tent. Also this dress is so cheaply made, all the seams are coming undone. Horrible quality! It looks like a $25 dress. And good luck getting ahold of anyone or having your issue resolved. NO ONE will respond to you.$200 plus" custom alterations" plus shipping. Now i have to go pay another $65 to re altered to have it fit right. You could just go to davids bridal for less money, way better quality, and way prettier. Don't ever order from this company you will be very disappointed.
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Review
#1113858 Review #1113858 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Hidden fees
  • Falling apart
  • Return policy and customer service
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund
Tags
  • Jjshouse Ripoff
  • cheaplymadedresess
I purchased a mother of the bride dress from jjshouse. Before I purchased it I did an online live chat and asked "if the dress doesn't fit can I send it back?" I was told "we'll take care of you". Well, come to find out, "we'll take care of you" means "we'll take...
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Review
#1108769 Review #1108769 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
JJsHouse - DO NOT BUY FROM THIS COMPANY
I ordered 4 dresses for my sons wedding. Their sizing is not US sizing (probably 2 sizes smaller - at least- than US sizing). No where on their site do they state that the dresses are coming from or made in CHINA! When the dresses arrived there was no "return shipping...
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Review
#1106479 Review #1106479 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Make consumers aware of companies unprofessional business actions