Product: Jjshouse Wedding Dress Clear all filters (58 of 57 reviews match)
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1.8
Details
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
According to Jjshouse, apparently it can be done.) Jjshouse offered be a voucher of 30-40% towards my next purchase and insisted that I keep the dress. They have insisted that the dress passed a thorough quality control with flying colours and that a visit to a local...
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Review
#1181342 Review #1181342 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Make it impossible to return gross item
Reason of review
Bad quality
Loss
$134
Preferred solution
Full refund
Tags
  • Jj House Scam
  • Jjshouse Nightmare
Featured
1.0
Details
JJsHouse - WHITE DRESS NOT WHITE, LOST $115
JJsHouse - WHITE DRESS NOT WHITE, LOST $115
JJsHouse - WHITE DRESS NOT WHITE, LOST $115
I ordered my white wedding dress from them...well surprise, surprise, that *** was light purple. I have sent them several emails and they refuse to give me my money back, claiming they gave me the right color and everything. All they offer is a stupid coupon, like who...
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Review
#1183899 Review #1183899 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Poor quality
  • Customer service and refund policy
  • Item not as advertised
Reason of review
Return, Exchange or Cancellation Policy
Loss
$115
Preferred solution
Full refund

JJsHouse - I gave the wrong sizes on the custom wedding dress

I need to change the sizes on the custom wedding dress I have ordered
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Review
#1681876 Review #1681876 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • To be determined
Reason of review
Poor customer service
1.0
Details

Update by user May 21

Also one shoe has a nick on the side. Looks like 2nd poor quality defective item.

Just a bad all around experience. I ordered similar items on Amazon and am happy with my purchases from that website.

Original review posted by user May 21

Wow, what an unpleasant experience. Dress I ordered was suppose to...
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Review
#1539739 Review #1539739 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality

Update by user Aug 07

They have all my information. about this matter I asked them for there address so I can return them to your company no call back

Original review posted by user Aug 07

KEEP GIVING ME THE RUN AROUND. TRYING TO RETURN (2) DRESSES FOR A REFUND FOR MONTHS. NO ADDRESSES OR PHONE NUMBER NOT WORKING
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Review
#1616004 Review #1616004 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Poor customer service
Loss
$366
Preferred solution
Full refund
Tags
  • bad service
2.0
Details
ordered a wedding dress and paid over 2000 HK$ 4/10/19 after acceptance notification of order and tracking no cannot contact either company and had no further return emails or phone calls after trying to contact them as our wedding has been postponed until march next...
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1 comment
Anonymous
#1775779

i messaged them about a return,, they never responded. finally i returned it to the return address on the package.

i notified them about that. then they immediately messaged me with a different address to return the dress. i had already told them i had returned the dress. the dress was too little and had three blood stains that i assumed the person who sewed the beads on pricked their finger.

they asked for pictures. i sent them. they kept telling me they had not recieved the dress. i filed a claim with my credit card.

jj's sent my credit card a picture of a different dress and said there were no blood stains on it. finally, i did get a charge back to my credit card.

a lot of trouble! they are liars and cheats, next time i will go to dillard's!

Review
#1700774 Review #1700774 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - No good

I am trying to re-order the same dress in a larger size. I would like to speak to a person in which to do this thank you
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Review
#1616805 Review #1616805 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Prices
  • Fast delivery
  • That they actually delivered
Cons
  • No comment
Reason of review
I want same dress in larger size how do I do? My daughters wedding is in September 27.
Preferred solution
I just to exchange for larger size
Tags
  • Wedding Dresses
1.5
Details
JJsHouse - DO NOT PURCHASE FROM THIS COMPANY!!!
JJsHouse - DO NOT PURCHASE FROM THIS COMPANY!!!
Do not purchase from them! IF they want to have a no refund policy then they should state that clearly on their refund policy site! My soon to be wife purchased 3 wedding dresses from them to try on and decide which she wanted for our wedding. They contacted her and...
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Review
#1188188 Review #1188188 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Damaged or defective
Loss
$250

JJsHouse - Item did not fit!

I purchased a bridesmaid dress which I received today 7/10/19 but it doesn’t fit. It’s too small. I will be returning the dress in order to get a bigger size (10). Could you please verify the address I need to return the dress to?
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Review
#1582330 Review #1582330 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Dress was truly beautiful
Cons
  • Dress ran very small
Reason of review
Does not fit
Loss
$113
Preferred solution
Exchange for bigger size

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

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  5. 22 reviews
JJsHouse reviews

JJsHouse in Latonia, Kentucky - I’m trying to cancel an order

I cannot contact the company to cancel my order. I made a wedding dress order too far in advance and my fiancé doesn’t like the dress.
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Review
#1621537 Review #1621537 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy