Product: Jjshouse Wedding Dress Clear all filters (57 of 57 reviews match)
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JJsHouse - I gave the wrong sizes on the custom wedding dress

I need to change the sizes on the custom wedding dress I have ordered
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Review
#1681876 Review #1681876 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • To be determined
Reason of review
Poor customer service

JJsHouse in Latonia, Kentucky - I’m trying to cancel an order

I cannot contact the company to cancel my order. I made a wedding dress order too far in advance and my fiancé doesn’t like the dress.
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Review
#1621537 Review #1621537 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse - No good

I am trying to re-order the same dress in a larger size. I would like to speak to a person in which to do this thank you
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Review
#1616805 Review #1616805 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Prices
  • That they actually delivered
  • Fast delivery
Cons
  • No comment
Reason of review
I want same dress in larger size how do I do? My daughters wedding is in September 27.
Preferred solution
I just to exchange for larger size
Tags
  • Wedding Dresses

Update by user Aug 07

They have all my information. about this matter I asked them for there address so I can return them to your company no call back

Original review posted by user Aug 07

KEEP GIVING ME THE RUN AROUND. TRYING TO RETURN (2) DRESSES FOR A REFUND FOR MONTHS. NO ADDRESSES OR PHONE NUMBER NOT WORKING
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Review
#1616004 Review #1616004 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Poor customer service
Loss
$366
Preferred solution
Full refund
Tags
  • bad service

JJsHouse - Item did not fit!

I purchased a bridesmaid dress which I received today 7/10/19 but it doesn’t fit. It’s too small. I will be returning the dress in order to get a bigger size (10). Could you please verify the address I need to return the dress to?
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Review
#1582330 Review #1582330 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Dress was truly beautiful
Cons
  • Dress ran very small
Reason of review
Does not fit
Loss
$113
Preferred solution
Exchange for bigger size
1.0
Details

Update by user May 21

Also one shoe has a nick on the side. Looks like 2nd poor quality defective item.

Just a bad all around experience. I ordered similar items on Amazon and am happy with my purchases from that website.

Original review posted by user May 21

Wow, what an unpleasant experience. Dress I ordered was suppose to...
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Review
#1539739 Review #1539739 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality

JJsHouse in London, England - Very bad

I ordered to bride dresses for myself. I paid extra for it to be custom made but it came very bug and not done right at all and the colour is not what you see online what so ever.
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Review
#1402603 Review #1402603 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
I bought 3 dresses for a wedding I will be in 3 different styles to see what would work best for my body shape and when I tried to return the 2 that didn't work I could not get my return request to go through. Then when it finally did a day in a half later. Its now...
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Review
#1368920 Review #1368920 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$390
Preferred solution
Full refund
I'M on my second marriage and I am getting married on Sept 22, 2018. The dress came in this week (9/10/2018)... What a disaster.!!!!!!! way too small and I paid for a custom made dress. I checked the measurement on the dress itself and not what I have put on the on...
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Review
#1353707 Review #1353707 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$243
Preferred solution
Full refund

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

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  5. 23 reviews
JJsHouse reviews

JJsHouse - Just want my refund

JJsHouse - Just want my refund
I haven’t even took dress out of package I found another I bought an I ordered this one also just to make sure . They won’t take it back An give me refund I just won’t my money back after all it is my money that I worked hard for to begin with not there’s . An if u are in business looks like they would want to please he customer there policy does say 100%Satisfaction
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Review
#1343909 Review #1343909 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy