Manufacturer: Jjshouse Category: Dresses Clear all filters (11 of 11 reviews match)
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I got my wedding dress from JJ's and I had not one problem. I even waited way too long to order it. They promised I'd have my dress with custom sizing no later then the week of my wedding. It was absolutely gorgeous. The dress fit perfectly and I looked *** good. .
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Anonymous

Anonymous Is there a phone number to this place ive ordered paid and no response

Anonymous

Anonymous wow this is helpful i live in mi and I'm getting married in June so nervous to order offline but after reading this I think I will give them a try. How long did it take and ho...

4.7
#995448
I paid extra for the custom fitting.It didn't fit. My chest was exposed. They offered a discount on my next dress and said I needed to go have it fixed. I filed a dispute with my credit card and they made me go pay for a second opinion. Stay as far away from these crooks as possible. When they did offer a refund they would only accept the dress by an un-trackable means. This is a huge scam. Don't ruin your big day buying from these people. You...
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1.7
I liked
  • Huge selection
I didn't like
  • Returns process
#951884

I purchased a bridesmaid dress from JJ's House for an upcoming wedding. I didn't have the opportunity to get measurements so i ordered the dress in my size. I did receive the dress quickly and it was good quality. Unfortunately the dress did not fit and i contacted customer service to request an exchange. I was informed that they make dresses to order and they did not have another size for me to exchange it for. A few days later i sent photos of...
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Jjshouse Wedding Dress Review

#886791
Never buy anything from them..My wedding dress arrived and it was so ugly nothing like the picture. Beware than they dont call me back n no email ir nothing..very unprofessional. That is why they are so far away.my wedding has been ruin. i want my refund but no luck..fate numbers on website n address..never buy from them n i hope someone closes them down..scammers
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Jjshouse Wedding Dress Review

#856703
2.2
JJs house customer service is great before you buy, but horrendous if you try to return it! The quality, the fit, is horrible!! They can't even get me at least 50% refund!
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Wow..this company is a scam!Misleading in their pre-sales chat assuring refunds are possible. I received my size 8 dress today and I can't come close to zipping it. It's the equivalent of a size 4. The dress arrived with a foul odor and the quality is subpar. I wish i had seen this sight before i ordered. I was bombarded on Pinterest with this website and only saw positive reviews which I'm convinced are ridged.I'm hoping to get some help from...
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Anonymous

Anonymous Have you emailed them, I have received a full refund ?

I ordered two dresses from JJs house first of all they are not the size they state then they wouldnt let me return I even had to take pics to prove it didnt fit.I then had to try and get mine altered they said they left room on the sides to leave out but when the dress maker opened the sides the material was cut and couldnt be used. Then after paying over 200euro for the dresses I got done for 83euro customs which I never knew I would have to...
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2.3
I didn't like
  • Couldnt alter dress material cut on inside
#882789
If you order a dress and like it - then great for you, JJ's House is fine. However, if you have any issues whatsoever, good luck - they are horrible and you will lose your money, I am reporting them to the FTC for taking my money. 1. First of all, the dress I ordered was not like the images. I ordered an off shoulder gown - a size 2, with no custom alterations. The gown came with two straps that were totally visible making it either (1) Not off...
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I ordered a dress for my daughter's wedding off jjs house. As recommended, I ordered up in size and was careful to use their measurement calculations. Clearly, they are working in metric and not inches because what they advertise is not what you get. THEY WILL NOT ACCEPT YOUR RETURN, EVEN IF IN PERFECT CONDITION AND NEVER WARN!!!! DO YOURSELF A FAVOR AND SHOP FROM A US STORE WHERE THEY ACCEPT RETURNS!!! I am now out of pocket $150.00 and still...
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Anonymous

Anonymous As an update, Jjs house never contacted me. Hopefully, others will learn from what I have experienced, and buy from a store that stands behind their products.

Anonymous

Anonymous Agreed! A decent mail order business accepts returns and gives refunds. I can't believe they are still in business.

I recently ordered dress for my daughter's wedding because the site/company seem reliable. However this is not the case. The dress came in a slightly different shade of color than from the provided photo on the page. In addition, the dress did not look flattering and seem disproportionate. I understand the coloring may be off, as they have mentioned, but what gets me is the fact that they will not allow me to return the dress. I cannot wear the...
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Anonymous

Anonymous Completely in agreement with you. They should be run out of business! There needs to be a warning on their website, "Buy at your own risk! Purchases made sight unseen and abs...

1.0
I didn't like
  • No refund or resolution offered
#842192
I recently purchased a wedding dress from JJ House. I measured and chose the correct size. The dress arrived and the color was not what was pictured. When I tried it on, the bust was 3 sizes larger than I requested. They put some sort of support to make the bust larger which cannot be removed by a tailor without ruining the dress. I contacted JJ House and was asked to submit a request and pictures. Once done, they still will not take a...
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