Product: Jjshouse Wedding Dress Clear all filters (59 of 59 reviews match)
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JJsHouse - Upset consumer

I ordered two dresses to try out for my daughters wedding and they do not fit as well as the color is off.. They offered me a 10% off coupon as if that would satisfy me.. I want a full refund for the items.. $316.00 later.. buyer beware do not order if you do not plan on keeping the items even if they do not fit. buyer beware There is NO trying out of there products.....Once again Buyer Beware, Buyer Beware...... These items come from Hong Kong where bodies are tiny, does not fit the american body type.. I am a very Upset consumer... Please send your comments as well if you have experienced JJs House.
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Review
#1045468 Review #1045468 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$316
Preferred solution
Full refund
1.0
Details
Ordered a wedding dress in a champagne color and it arrived an ugly yellow. I contacted the company immediately well within their 7 day return policy to initiate a refund. I also sent pictures as they requested to show the awful color of the dress. Company only offered...
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Review
#1044341 Review #1044341 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund
Tags
  • Not Right Color
I ordered bridesmaid dresses from this sight and have never been more disappointed!2 of my bridesmaid ordered the same size dresses and neither of them where there size that they should be!!! Its a complete p***take! now I have the joy of trying to get my £400 off a...
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Review
#1038965 Review #1038965 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
1.0
Details
Next to my wedding dress, the colour (which was not what we ordered) looked horrible. I requested an exchange offering to order three new dresses. We ordered standard sizes, not customized, so this should not have been a problem. Their response was that due to my...
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Review
#1036211 Review #1036211 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
1.3
Details
IT IS FOR MY SONS WEDDING AND ALL I WANT TO DO IS CRY. THEY SAID IT WAS CUSTOM MADE, THAT IS A BIG JOKE, IT FALLS OFF OF ME. I WILL BE REPORTING THIS COMPANY TO THE BBB. THEY SHOULD BE TAKING THIS GOWN BACK AND GIVING MY MONEY BACK. CUSTOM MADE, NOTHING BUT A JOKE. IT...
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Review
#1027945 Review #1027945 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Cons
  • It is the worst
Reason of review
Bad quality
Preferred solution
Full refund

Jjshouse Wedding Dress Review

1.0
Details
Ordered a dress for my daughters wedding. Supposed to be burgandy but more pink and dress looks cheap. Trying to contact to return and they are ignoring me. Never again and will tell everyone I know.
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Review
#1026907 Review #1026907 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
1.1
Details
My wedding is too soon to wait around for another dress that may, may not fit. I'm devastated that an online company could actually have a zero return policy for dresses that don't fit properly. Very very unhappy and will NEVER order from them again. Colleen -...
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Review
#1004206 Review #1004206 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
4.7
Details
Jjshouse - Wedding Dress Review
I got my wedding dress from JJ's and I had not one problem. I even waited way too long to order it. They promised I'd have my dress with custom sizing no later then the week of my wedding. It was absolutely gorgeous. The dress fit perfectly and I looked *** good. .
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3 comments
Anonymous
#1351551

I want to buy a gorgeous mother of the groom dress and jacket but after the most negative feedback I've changed my mind,my only son is getting married in the spring next year I'm so so very disappointed.PA

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Review
#995448 Review #995448 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Good quality

Jjshouse Wedding Dress Review

Am very upset about my order. They send me the dress different sizes ,i oder the size in centimeters not in Inches plus the quality is poor. Trying to return and chatted with someone from the company ,am still waiting for a answers
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Review
#964810 Review #964810 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
1.7
Details
I paid extra for the custom fitting.It didn't fit. My chest was exposed. They offered a discount on my next dress and said I needed to go have it fixed. I filed a dispute with my credit card and they made me go pay for a second opinion. Stay as far away from these...
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Review
#951884 Review #951884 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Huge selection
Cons
  • Returns process
Reason of review
Bad quality
Loss
$140
Preferred solution
Full refund
Tags
  • Wedding Dresses