Product: Jjshouse Wedding Dress Clear all filters (57 of 57 reviews match)
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1.0
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MY WEDDING IS LESS THAN A MONTH AND THE CLEANERS GAVE ME A$400 QUOTE TO ATTEMPT TO FIX THE PROBLEM. BUT THEY CAN'T FIX HOLES, THEY ARE NOT MIRACLE WORKERS!!! THAT CAN'T MATCH THE MISSING RHINESTONES AND THey CAN'T FIX THE OFF WHITE COLOR THAT IT'S SUPPOSED TO BE ALL...
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2 comments
Anonymous
#1367065

How do you return something when you can't get hold of someone. It is a scam and to think I went thru Amazon to get them or I wouldn't have done it

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Review
#1092569 Review #1092569 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Damaged or defective
1.0
Details
I ordered my dress with what I thought would be a little big and they definitely run a lot smaller than they claim.The lace is pretty cheap, I feel like you would only get a couple uses out of the dress. I attempted to contact them to see about receiving a refund since...
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#1089047 Review #1089047 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse - Displeased with the dress

The dress I ordered does not appear as the image presented.
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Review
#1085811 Review #1085811 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
1.6
Details
I ordered a custom dress to wear to my daughter's wedding. I followed the measurement instructions very carefully, triple checking my measurements. When I received the dress it was very poor quality, with several sewing flaws. Overall very poor craftsmanship and not at...
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Review
#1072162 Review #1072162 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality
After someone I knew purchased her wedding dress from JJshouse , I decided to give them a try.. Found a dress I really liked, sent them my measurements, because they say they "custom make " your dress. Well, what a freakin' disaster! When the dress arrived, I thought...
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Review
#1071709 Review #1071709 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Bad quality
2.0
Details

Update by user Jul 12, 2017

Dear Valued Customers or Customer Complain Officer, This complain is regarding a China based online company Named JJs House (https://www.jjshouse.com). Representatives names I was talking to: Joyce Zhao, John *** and Veronica Gao Recently I bought a dress worth $168.88...

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Review
#1067726 Review #1067726 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Pros
  • Dresses
Cons
  • Customer service
  • Quality
Reason of review
Damaged or defective
Loss
$188
Preferred solution
Full refund
1.0
Details
I purchased the dress for my daughters wedding. I was horrified when I tried it on. I put it on and thought the material was going to cut my underarm on the right side. The left side where the zipper was lacked 5 inches from zipping up. Not having enough time to argue...
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1 comment
Anonymous
#1345282

I am on the same boat .. :(

Review
#1067099 Review #1067099 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Not as described/ advertised
Loss
$186
Preferred solution
Full refund
I ordered a UK8 bridesmaid dress. They sent a size 6. They agreed to refund and I could reorder but the dress was also very long and I didn't have enough time to wait for the replacement and allow enough time for the alterations so I accepted a £3 reduction on the...
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Review
#1045677 Review #1045677 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse - Upset consumer

I ordered two dresses to try out for my daughters wedding and they do not fit as well as the color is off.. They offered me a 10% off coupon as if that would satisfy me.. I want a full refund for the items.. $316.00 later.. buyer beware do not order if you do not plan on keeping the items even if they do not fit. buyer beware There is NO trying out of there products.....Once again Buyer Beware, Buyer Beware...... These items come from Hong Kong where bodies are tiny, does not fit the american body type.. I am a very Upset consumer... Please send your comments as well if you have experienced JJs House.
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Review
#1045468 Review #1045468 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$316
Preferred solution
Full refund
1.0
Details
Ordered a wedding dress in a champagne color and it arrived an ugly yellow. I contacted the company immediately well within their 7 day return policy to initiate a refund. I also sent pictures as they requested to show the awful color of the dress. Company only offered...
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Review
#1044341 Review #1044341 is a subjective opinion of poster.
Product
Jjshouse Wedding Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$179
Preferred solution
Full refund
Tags
  • Not Right Color