Product: Jjshouse Shipping Service Clear all filters (67 of 67 reviews match)
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2.0
Details
I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was...
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6 comments
Anonymous
#1699832

file a dispute with your debit card company. i had to do this and after a long time i finally did get a refund. most companies don't charge the card until the item is shipped.

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Review
#1432647 Review #1432647 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Fact that they lied to me from the get go
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Featured
1.0
Details
JJsHouse - Damaged Fascinator
JJsHouse - Damaged Fascinator
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...
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1 comment
Anonymous
#1606270

I was going to buy from this site but after reading the dissatisfied customers comments I won’t bother even looking st their site again. Thanks for going to the trouble to warn buyers.

Review
#1348356 Review #1348356 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Damaged or defective
Loss
$37
Preferred solution
Full refund

JJsHouse - JJs House charged my card and sent NO DRESS!!

1.0
Details
I placed an order for a cocktail dress on 4/26 and paid for EXPEDITED shipping. My credit card was CHARGED IMMEDIATELY and I have STILL NOT RECEIVED THE DRESS! JJs would not respond to my emails UNTIL I left a bad review. ONLY THEN they got in contact w me. Since then they still have not even begun MAKING THE DRESS! And they have attempted to BRIBE ME, THEIR UNHAPPY CUSTOMER by telling me they will give me a refund if I REMOVE THE BAD REVIEW!!
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Review
#1530142 Review #1530142 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
2.0
Details
ordered a wedding dress and paid over 2000 HK$ 4/10/19 after acceptance notification of order and tracking no cannot contact either company and had no further return emails or phone calls after trying to contact them as our wedding has been postponed until march next...
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1 comment
Anonymous
#1775779

i messaged them about a return,, they never responded. finally i returned it to the return address on the package.

i notified them about that. then they immediately messaged me with a different address to return the dress. i had already told them i had returned the dress. the dress was too little and had three blood stains that i assumed the person who sewed the beads on pricked their finger.

they asked for pictures. i sent them. they kept telling me they had not recieved the dress. i filed a claim with my credit card.

jj's sent my credit card a picture of a different dress and said there were no blood stains on it. finally, i did get a charge back to my credit card.

a lot of trouble! they are liars and cheats, next time i will go to dillard's!

Review
#1700774 Review #1700774 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - I AM ROB BLIND

1.0
Details
I am physical impaired and JJshouse rob me blind. I purchased two pairs of slippers with this company and they sent me two left feet, two of the same color and the wrong size. I sent it back to the address on the package only to find out that these people don't even exist at this address. I asked for an exchange and today they outright refused to give me the exchange. As a person with disabilities with a working animal, I live on low in come per month, but these greedy people rob me blind anyway. Its disgraceful.
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Review
#1641140 Review #1641140 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Things on the website are lovely
Cons
  • Not honest
  • Hurt a lot of people
  • Are a bunch of dishonest venders
Reason of review
Poor customer service
Loss
$76
Preferred solution
an exchange
Tags
  • Scam Red Flag
2.2
Details

Update by user Jan 21

So far, JJSHouse refuses to give me my money back. They offered 40% redound because they cannot sale the dress.

I CANNOT WEAR IT EITHER! Basically, I have to pay them 60% for the dress they screwed up.

Original review posted by user Dec 22, 2018

I ordered a total of 6 dresses from JJSHouse over the past 14 months. The first four orders were perfect and I was a very satisfied client. I placed an order on Dec 9 and another one on Dec 12. The first order was to wear for a Christmas party, and the 2nd order was...
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6 comments
Anonymous
#1629295

They are out of China and have no intention of returning funds they already have. They sent me a dress with a different top than how it appeared in the picture.

They told me to "purchase some fabric and tidy it up".

What? They act like they can't speak English but when you file a dispute, they suddenly appear to be able to speak and write English very well.....you will lose your dispute too because of their 7 day cancellation policy, no matter if the situation is their fault.

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Review
#1430912 Review #1430912 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Not receive my order

JJsHouse - Not receive my order
I order never came took my money but never received
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Review
#1582243 Review #1582243 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Never received
Cons
  • Lack of customer contact
Reason of review
Problem with delivery
Loss
$19
Preferred solution
Deliver product or service ordered
Tags
  • Jjshouse Nightmare

JJsHouse - Have not received my dress and i payed for express

I have not received my order and i payed for express
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Review
#1706294 Review #1706294 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

JJsHouse - Returns

2.6
Details
I received the wrong contents in my package and informed jjs straight away. Two weeks later I am still in disagreement about paying for a return. The consumer guarantees act holds for this case because the company made and error they are responsible to cover any costs. I still have not received the items I paid for . They are for my wedding which is approaching and we will not have the items in time
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Review
#1577182 Review #1577182 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$253
Preferred solution
Deliver product or service ordered

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Reviews

  1. 262 reviews
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  4. 12 reviews
  5. 22 reviews
JJsHouse reviews

JJsHouse - Ordered a wedding veil, was to be shipped within 24 hours or within two days. It has been over a week and still didn't receive it.

1.0
Details
JJsHouse - Ordered a wedding veil, was to be shipped within 24 hours or within two days. It has been over a week and still didn't receive it.
Ordered a wedding veil, and still have didn't receive it
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Review
#1513943 Review #1513943 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue