Product: Jjshouse Shipping Service Clear all filters (65 of 65 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
Featured
2.0
Details
I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was...
View full review
6 comments
Anonymous
#1699832

file a dispute with your debit card company. i had to do this and after a long time i finally did get a refund. most companies don't charge the card until the item is shipped.

View more comments
Review
#1432647 Review #1432647 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Fact that they lied to me from the get go
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
2.2
Details

Update by user Jan 21

So far, JJSHouse refuses to give me my money back. They offered 40% redound because they cannot sale the dress.

I CANNOT WEAR IT EITHER! Basically, I have to pay them 60% for the dress they screwed up.

Original review posted by user Dec 22, 2018

I ordered a total of 6 dresses from JJSHouse over the past 14 months. The first four orders were perfect and I was a very satisfied client. I placed an order on Dec 9 and another one on Dec 12. The first order was to wear for a Christmas party, and the 2nd order was...
View full review
6 comments
Anonymous
#1629295

They are out of China and have no intention of returning funds they already have. They sent me a dress with a different top than how it appeared in the picture.

They told me to "purchase some fabric and tidy it up".

What? They act like they can't speak English but when you file a dispute, they suddenly appear to be able to speak and write English very well.....you will lose your dispute too because of their 7 day cancellation policy, no matter if the situation is their fault.

View more comments
Review
#1430912 Review #1430912 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse in Waterford, Waterford - Awful company

Order didnt arrive for 3 wks despite paying fior express" delivery awful awful customer service....keep repeating the same message and have yet to receive my refund fir the so called express delivery! ! DO NOT ORDER FROM THIS COMPANY! !!
View full review
Review
#1422263 Review #1422263 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse in Graz, Steiermark - Finger weg v. diesem shop

Warte seit Mitte November auf d. Lieferung, es gibt keine Möglichkeit den Kundendienst zu erreichen (momentan nur US Nummer) Werde noch diese Woche zuwarten ob Lieferung eintrifft.... Möchte nur mein Geld zurück, nie wieder werde ich bei diesem Shop bestellen. ACHTUNG!!!
View full review
Review
#1421702 Review #1421702 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse in Richmond, California - Worst place ever

Ordered a dress for my daughter. Paid for expedited shipping (2-4 days). In over a week, the dress still had not shipped. I went to cancel the order. They will only refund shipping. So they are trying to charge fir something that never shipped. So if they do this as a regular practice, they are getting double profits on multiple dresses.
View full review
Review
#1375589 Review #1375589 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse in Paris, Ile-De-France - Service de merde

Attention j'ai passé commande j'ai jamais reçu ma commande de 124€ service de merde grosse arnaque
View full review
Review
#1371974 Review #1371974 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
1.2
Details
They are unreliable, does not respond to emails and does not has a real customer services telephone number to call. I purchase a dress on 9/14/2018 and paid as well I informed them that I needed the dress for 9/21/2018 for a family event. I was asked to pay $20.00...
View full review
Review
#1369787 Review #1369787 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Completely disatisfied
  • Failure to respond to the consumers
Cons
  • No customer service help
  • Poor customer servcie
  • Do not follow their own return policy
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund
Tags
  • Cocktail Dress

JJsHouse in Paris, Ile-De-France - Service de merde

1.0
Details
Article non reçu service de merde ne commande pas sur cette sites
View full review
Review
#1364020 Review #1364020 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
I order a bridesmaid dress and was supposed to receive it, via DHL, August 22, 2018. It didn't come so I contacted DHL to inquire. They said it was delivered! I told I had been home all day and no one came to my door! They got back to me and told the driver said he...
View full review
Review
#1353287 Review #1353287 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
Featured
1.0
Details
JJsHouse - Damaged Fascinator
JJsHouse - Damaged Fascinator
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...
View full review
1 comment
Anonymous
#1606270

I was going to buy from this site but after reading the dissatisfied customers comments I won’t bother even looking st their site again. Thanks for going to the trouble to warn buyers.

Review
#1348356 Review #1348356 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Damaged or defective
Loss
$37
Preferred solution
Full refund