Product: Jjshouse Evening Dress Clear all filters (8 of 8 reviews match)
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JJsHouse - Poor at this time

1.0
Details
Sent wrong color dress and there is no contact phone number
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Review
#1623498 Review #1623498 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Cons
  • Did not come with a return slip
Reason of review
Problem with delivery
Loss
$175
Preferred solution
Deliver product or service ordered
Tags
  • evening wear

JJsHouse - Return dress

This is not suitable for me and i want to return it. Where and how can i return it? Tank you Referens nr is 882332148048 My call nr 0046- 739805260 Leila Rohani
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Review
#1550493 Review #1550493 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Reason of review
Return, Exchange or Cancellation Policy
I purchased a dress for a wedding event. Ordered it way before the wedding date. But, I swear the dresses they show or have on the internet are nothing like what you receive. The dress I purchased looked similar to the picture but by no means was what any customer...
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Review
#1491626 Review #1491626 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Reason of review
Not as described/ advertised
Loss
$130
Preferred solution
I purchased years ago, no solution just want other consumers to know

JJsHouse - DO NOT RECOMMEND - BUY IN THE USA WITH SOLD RETURN POLICY

They will not honor returns. I ordered 4 items. The shoes were too large and only those could I return for credit - but need to pay to ship them to china. The jacket and wrap were standard size - one did not fit (too tight) and the other was poor quality. The dress was custom, but was made to exact measurements and therefore very tight, like a sleezy bimbo dress and made too short - neither fit nor length as pictures. They refused to return any of the other 3 items and offered only 20% credit or 30% if I reordered. This turned out to be a very expensive mistake - I would avoid if I were you. Meanwhile, I have purchased, tried and returned a few other items from Macy's, etc. that I returned without any problem. Stick to stores in the USA that have a good return policy.
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Review
#1107551 Review #1107551 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$260

JJsHouse - Dress too short

Let me start by saying the quality was excellent but this is a BIG BUT. If u have any problems they will not respond. My dress should have been 6" above ankle as shown in picture. It was up to my calf which was way to short for a formal dress for my sons wedding. JJ's had more than enough time to correct the problem. I contacted them at least 6 times and no answer. So expect no customer service even if it is their fault. It did turn out well for me with no thanks to JJ's. I had to pay a local seamstress another $95 to add a layer to bottom of dress. Thank goodness it was black. This could have been a simple fix for them to do yet once they deliver the dress and receive their $ they are done
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Review
#1073787 Review #1073787 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Reason of review
Poor customer service
Loss
$95
Preferred solution
Price reduction
2.4
Details
I ordered a dress from JJ house.They sent the wrong size dress and took me through *** to get a refund. I had to pay 65 dollars to return the dress when they charged me 17 dollars to ship to me. After shipping the dress back they did not honor their end of the deal and...
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Review
#1050701 Review #1050701 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Cons
  • How i was taken for my money
Reason of review
Problem with delivery
Loss
$85
Preferred solution
Full refund
1.0
Details
I ordered a red cocktail/evening dress and cover up. The dress does not fit and they will not take the product back. I had to scramble to get a dress that fit for an event. I can not nor will I use the dress that I got from JJ's House but they will not take the dress...
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Review
#1029397 Review #1029397 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Cons
  • Return policy and customer service
  • Will never order from them again refund policy is non existent
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

JJsHouse in Epsom, Surrey - No worries return in 7 days

3.0
Details
This is totally misleading .. You can only return the goods if the colour is wrong or the goods did not match your originally order. For example if you received the goods you ordered in the size you ordered but you are not happy with the fit you cant return the goods, this is actually not in accordance with the sales of goods act. I will never order again from this company! The material is shabby and the finish is poor for the price paid. Please do not order from this site because I am sure you will be totally disappointed with your product. Very unhappy customer JB Surrey
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Review
#858708 Review #858708 is a subjective opinion of poster.
Product
Jjshouse Evening Dress
Cons
  • Cant return the goods
Reason of review
Return, Exchange or Cancellation Policy
Loss
$120
Preferred solution
Full refund

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts