Jjshouse Dress Reviews and Complaints
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JJsHouse in Jamaica Plain, Massachusetts - The dress did not fit me I would like to return and get a different size
Yes I have not received my refund so I can we reorder my dress
Review
Product
Jjshouse Dress
JJsHouse - To return an item
Help me return a dress which is too small. Janet Mitchell
Review
Product
Jjshouse Dress
Cons
- Hard to return
Reason of review
Return, Exchange or Cancellation Policy
Loss
$136
Preferred solution
Full refund
Tags
I ordered a dress worth $180. I paid extra EUR23 to get it delivered to Bulgaria, where it was supposed to go only to Austria or Germany, which is still the EU. Upon arrival in Bulgaria, I got message from DHL that there is a package for me which should be customs...
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Review
Product
Jjshouse Dress
Pros
- Prices
- Attractive prices
Cons
- Worst customer service
- Take your money and do no care
- No return level or full attention to customer service
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund
Tags
JJsHouse in Smyrna, Georgia - Request for return
Tried to return wrong size dress. Already received correct size. Can’t get permission and instructions on a return.
Review
Product
Jjshouse Dress
JJsHouse - Terrible customer service
The dress I received doesn't fit right and the zipper is very sticky. The quality of the dress isn't as good as the pictures showed. I have never ordered a dress online before so I made sure I could return it. I received it on August 20th and I contacted them on August 27th to request to return it. They stated to me that I was past the 7 days refund time which obviously was not true. They offered me a 10% refund. I sent them another email and they then offered me 20% refund saying again it was past the 7 days! It clearly was not. This company is very dishonest and misleading on their website! They will not refund your money. Now I'm stuck with a dress that doesn't fit and doesn't look good.
Review
Product
Jjshouse Dress
Pros
- Prompt delivery
- Nice website
Cons
- Unethical business practices
- No return level or full attention to customer service
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund
Tags
JJsHouse - Impossible return policy - Links do not work on return instruction. Horroble communication. False advertising - Do not believe WORRY FREE RETURNS.
NOTHING IN THIS EMAIL INSTRUCTION WORKS: ( have tried several days) 3. Return the item for a full refund of the item value (Product refund processed once we receive your parcel). If you accept this option, please JUST type the code EN-DB in the ticket page (Sign in - My tickets). We will reply to you the next step soon.
Review
Product
Jjshouse Dress
Pros
- Pictured products and how they were described
Reason of review
Return, Exchange or Cancellation Policy
Loss
$138
Preferred solution
Full refund
JJsHouse - Need help
Cant get a hold to the jjshouse.com company
Review
Product
Jjshouse Dress
Reason of review
Need to contact your company
Preferred solution
Need answers
JJsHouse in Spanish Fork, Utah - Cant get through to the phone number provided
Need to return a dress, its too big...the international # is not on my plan...
Review
Product
Jjshouse Dress
JJsHouse - Return
I ordered a dress that I need to return can I get information on how can I return it please
Review
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
JJsHouse - Dress is to small
Received dress around July 3rd, the dress is too small, and i need a return slip.
Review
Product
Jjshouse Dress
Pros
- Liked the dress but is to small
Cons
- Did not come with a return slip
- No return level or full attention to customer service
Tags
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