Product: Jjshouse Customer Care Clear all filters (49 of 49 reviews match)
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JJsHouse - Dissatisfied

1.0
Details
I submitted a return request within the time constraints because my dress that I spent a large sum of money for wouldn't zip up and was told if I submitted pictures I would hear back from the company within 25 hours. It's been over a week and I haven't heard from them. I will not be recommending this company to future brides.
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Review
#1658431 Review #1658431 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • Huge selection
Cons
  • Poor customer servcie
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund

JJsHouse - No good

I am trying to re-order the same dress in a larger size. I would like to speak to a person in which to do this thank you
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Review
#1616805 Review #1616805 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • Fast delivery
  • Like the dresses
  • Prices
Cons
  • No comment
Reason of review
I want same dress in larger size how do I do? My daughters wedding is in September 27.
Preferred solution
I just to exchange for larger size
Tags
  • Wedding Dresses

JJsHouse in Mount Vernon, New York - Dress too small needs a bigger size

4.0
Details
I'm returning my dress for a larger size 24 the 22 didn't fit. Order #1643774468. Please inform me how and where to return dress. Black scoop neck evening dress.
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Review
#1599838 Review #1599838 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • I love their beautiful dresses

JJsHouse - Package not received

Order 3392648525 2019-07-02. Money debited from my master card. Have not received it. Have not received notice from post office. The mailbox is inside of building. Please respond. Jozette r Ward 4532 W Burleigh St. Milwaukee Wi 53210 414-552-3614 Jozettew@gmail.com I have received all other items I ordered in the past.
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Review
#1596999 Review #1596999 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Cons
  • Never got order how can i rank
Reason of review
Problem with delivery
Loss
$18
Preferred solution
Deliver product or service ordered

JJsHouse in Phoenix, Arizona - SCAM!!!

1.0
Details
Be aware! This is Scam! I ordered lots of items, all cheap quality, umbrella came 5 inches/30 cm in diameter, I never saw such a small/doll size of umbrella. They offered a discount for regular size and never sent it. And they never post your review on their website.
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Review
#1570088 Review #1570088 is a subjective opinion of poster.
Service
Jjshouse Customer Care

JJsHouse - Can't get any info for a return

1.0
Details
There is a Hong Kong number that never answers!!!!]
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Review
#1533796 Review #1533796 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Cons
  • I did not get my money back
  • Returns process
  • Bad sizings
Reason of review
Poor customer service
2.2
Details
I ordered a mother of the bride dress which was too small. I tried to return the dress and you have to go through several "chats" with someone in order to get a refund. First of all, they wanted a photo of the item showing what was wrong with it. I sent a photo, but...
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1 comment
Anonymous
#1711202

Received the dress and it is not made properly. Pleats in midriff are all separated, not sewn together.

Color not like picture.

U cannot chat on a received item, I emailed them, told to enter code for a refund on TICKET PAGE. there is NO ticket page.

Review
#1496349 Review #1496349 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$228
Preferred solution
Full refund

JJsHouse - Shawl

1.0
Details
Never received it order, very pool customers service. No phone to contact a person to speak to in customer service. It take 22-24 days to receive the order, then another 10-14 days before the mail it out. Never order from JJ's house them again. To the public, I would tell you check reviews and watch who you place an order with.
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Review
#1494255 Review #1494255 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Poor customer service

JJsHouse - I want to make a return & they say to return to them with a picure of me in outfit?? NO one will give me an address to mail it back to????

I have been e-mailing them for a week now & no one will give me address to mail return to. I feel they do this till you 7 days limit for return is up . I will never deal with them again!!!
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Review
#1493106 Review #1493106 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$153
Preferred solution
Full refund

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts
Jjshouse website is in China!! 1st red flag!!! 2nd, no phone number to call!! 3rd, only website communication! !! Yes, I waited over a month for a faux fur black cape!!! The company charged my debit account $41.00 for cape and $9.00 for shipping and handling charges!...
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1 comment
WoodenNeapolitanMastiff555
#1649963

My son's wedding is next week and I never received my mother of the groom dress. I'm not even sure what to do.

The 1st thing I did is look for a phone number to call that there's no phone number for customer service.

I sent an email or a comment on a message page and I'm really hoping I get some kind of feedback. The dress is paid for in the shipping is paid for but it has not been processed although they took the money out of my bank account.

Review
#1475426 Review #1475426 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Return, Exchange or Cancellation Policy