Product: Jjshouse Bridesmaids Dress Rating: 2 Stars Clear all filters (5 of 14 reviews match)
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1.6
Details
I ordered a junior bridesmaids dress for my daughter. We were short on time so I took measurements and chose the size closest to the size chart. It was sooo off. It was much too small for my daughter and it did not fit at all. They refused to give me a refund. Never...
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Review
#1344310 Review #1344310 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Pros
  • Selection
Cons
  • Refund policy and size chart
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund
1.8
Details
June 2018 Unsatisfied with fit of dress and they will not return order. Claim is it custom fit and made to order. You order from a standard size chart, it is NOT Custom order with your measurements. They do not stand by there product. Here is there refund policy on...
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Review
#1299575 Review #1299575 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Cons
  • Return policy and lack of communication
Reason of review
Return, Exchange or Cancellation Policy
Loss
$105
Preferred solution
Full refund
1.9
Details
JJsHouse - Size chart extremely misleading
JJsHouse - Size chart extremely misleading
JJsHouse - Size chart extremely misleading
I ordered a bridesmaid dress for my daughter from JJshouse.com wesite. I used the size chart and measurement instruction found online. I double checked the measurements due to the large size it was telling me to order. The dress was at least 2 sizes too big. The only...
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1 comment
Anonymous
#1536648

I’m having a similar issue. I got my dress and the color of the top was off and I am really unhappy as the two colors clash.

I contacted them and they said that the variation in color adds interest to the dress and they could offer me a 10% refund or a 10% coupon. I replied saying that I don’t want the dress and I want to send it back for a full refund.

They replied that they only take returns for two reasons and that I could have a 25% refund or a 35% off coupon coupon. I don’t want this ugly dress, and I want my money back!

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Review
#1284652 Review #1284652 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Cons
  • Size chart was misleading no refunds
Reason of review
Not as described/ advertised
Loss
$151
Preferred solution
Full refund
Tags
  • no returns
  • Bridesmaid Dress
2.1
Details
I ordered a formal dress in a U.S.size 14 and my co-worker who wears a size 8 could hardly fit it. They told me U.S. sizes differ from other countries. They offered me 20% on my $170.00 purchase in a form of a coupon, the dress also had a stitched pucker in the back...
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Review
#1128490 Review #1128490 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Pros
  • It appears they are just good to look at
  • Looking at the dresses was wonderful
Cons
  • Refusing to let me sent products for exchanges
  • Take your money and dont care about their customer
Reason of review
Poor customer service
Loss
$155
Preferred solution
Deliver product or service ordered
1.9
Details
I purchased a bridesmaid dress for my sister's wedding in coral.The dress is pretty but is a peach and not coral. This will not go with her colors. After sending an email, they stated they couldn't return but 10% of the dress value. What is that supposed to do, that...
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Review
#1034883 Review #1034883 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Reason of review
Return, Exchange or Cancellation Policy

Contact JJsHouse Customer Service

Website:
www.jjshouse.com
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

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