Product: Jjshouse Bridesmaids Dress Rating: 2 Stars Clear all filters (4 of 13 reviews match)
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Rating:
1.8
Details
June 2018 Unsatisfied with fit of dress and they will not return order. Claim is it custom fit and made to order. You order from a standard size chart, it is NOT Custom order with your measurements. They do not stand by there product. Here is there refund policy on...
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Review
#1299575 Review #1299575 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Cons
  • Return policy and lack of communication
Reason of review
Return, Exchange or Cancellation Policy
Loss
$105
Preferred solution
Full refund
Featured
1.8
Details
JJsHouse - Size chart extremely misleading
JJsHouse - Size chart extremely misleading
JJsHouse - Size chart extremely misleading
I ordered a bridesmaid dress for my daughter from JJshouse.com wesite. I used the size chart and measurement instruction found online. I double checked the measurements due to the large size it was telling me to order. The dress was at least 2 sizes too big. The only...
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1 comment
Anonymous
#1536648

I’m having a similar issue. I got my dress and the color of the top was off and I am really unhappy as the two colors clash.

I contacted them and they said that the variation in color adds interest to the dress and they could offer me a 10% refund or a 10% coupon. I replied saying that I don’t want the dress and I want to send it back for a full refund.

They replied that they only take returns for two reasons and that I could have a 25% refund or a 35% off coupon coupon. I don’t want this ugly dress, and I want my money back!

Review
#1284652 Review #1284652 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Cons
  • Size chart was misleading no refunds
Reason of review
Not as described/ advertised
Loss
$151
Preferred solution
Full refund
Tags
  • no returns
  • Bridesmaid Dress
1.8
Details
I ordered a formal dress in a U.S.size 14 and my co-worker who wears a size 8 could hardly fit it. They told me U.S. sizes differ from other countries. They offered me 20% on my $170.00 purchase in a form of a coupon, the dress also had a stitched pucker in the back...
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Review
#1128490 Review #1128490 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Pros
  • Looking at the dresses was wonderful
  • It appears they are just good to look at
Cons
  • Take your money and dont care about their customer
  • Refusing to let me sent products for exchanges
Reason of review
Poor customer service
Loss
$155
Preferred solution
Deliver product or service ordered
1.8
Details
I purchased a bridesmaid dress for my sister's wedding in coral.The dress is pretty but is a peach and not coral. This will not go with her colors. After sending an email, they stated they couldn't return but 10% of the dress value. What is that supposed to do, that...
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Review
#1034883 Review #1034883 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Reason of review
Return, Exchange or Cancellation Policy

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts