Rating: 4 Stars Clear all filters (13 of 845 reviews match)
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JJsHouse - Not too good experience so far

4.0
Details
i placed an order 2019/10/3 for a wedding dress,no 0651068180 you sent me a tracking no JCEX1018042060 who's website is out of order and doesn't respond i would like a message sent to email 12206978@qq.com to inform me about delivery Regards R Butcher Ph +61 (0)408690694
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Review
#1689628 Review #1689628 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Lovely product
Cons
  • Lack of communication
Reason of review
Problem with delivery

JJsHouse in Mount Vernon, New York - Returned dress 8/10/19 delivered 8/15/19 signed C.Chen.

3.5
Details
No word no refund of $185.00
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Review
#1679823 Review #1679823 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse in Mount Vernon, New York - Dress too small needs a bigger size

4.0
Details
I'm returning my dress for a larger size 24 the 22 didn't fit. Order #1643774468. Please inform me how and where to return dress. Black scoop neck evening dress.
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Review
#1599838 Review #1599838 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • I love their beautiful dresses
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse - How can i change my address

4.7
Details
So i missed up on the address and i couldnt fixed becaue i pit the order and instead of putting 5049 i put 5949 and i really bad need to fixed that please and thankyou and you can email me at sarmientolupe77@gmail.com
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Review
#1562672 Review #1562672 is a subjective opinion of poster.
Service
Jjshouse Shipping Service

JJsHouse - Awful Dress and shoes

4.6
Details
JJsHouse - Awful Dress and shoes
JJsHouse - Awful Dress and shoes
JJsHouse - Awful Dress and shoes
Ordered a dress and shoes for my sons wedding, The dress in the pic advertised on their web site was beautiful. Mine arrived and omg it was awful bulky and very big the shoes were badly made, I had to rush out and buy a dress and shoes. I returned it all within the 7 days they allow I did receive my money back with postage taken out. I wish I had read reviews off of their site!!
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Review
#1562217 Review #1562217 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Bad quality

Update by user Jul 09, 2018

They reimbursed my money. I would like to state that they really do make beautiful clothing. Just make very sure your size is correct

Original review posted by user Jul 06, 2018

ABSOLUTELY NO RETURN POLICY. FALSE ADVERTISING THEY NEED TO TAKE DOWN THEIR RETURN POLICY. ITS REALLY TO BAD BECAUSE THEY MAKE BEAUTIFUL...
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Resolved
Review
#1296861 Review #1296861 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Dress was truly beautiful
Cons
  • Return policy is very deceiving
Reason of review
Return, Exchange or Cancellation Policy
Loss
$170
Preferred solution
Full refund

JJsHouse - My dress order

4.2
Details
Received the dress and it looks well made but went to try it on and sleeves were not to my satisfaction and felt a little snug across shoulders. Tried several things mes to get a return label and keep getting that they want pictures of the dress and the problem. They said they will fix the problems. Never sent the pics because couldn’t upload. They still haven’t given me a return label. Been a week now. Very disappointed
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Review
#1273912 Review #1273912 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Not as described/ advertised

Update by user Apr 18, 2018

Company saw my complaint on sitejabber and apologized for the inconvenience. they refunded the cost of the dress.

Original review posted by user Apr 07, 2018

Buying a dress online is risky since it cannot be tried on. For this reason, we chatted online with a customer representative who assured me refunds were...
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1 comment
Anonymous
#1459981

Very sad very unhappy I wear a size 10 but was told to order a larger size. No problem if I needed to adjust size by sewing it would be okay. Omg I should have ordered a size 18

Resolved
Review
#1228770 Review #1228770 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • No refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$208
Preferred solution
Full refund
3.8
Details
I ordered a dress which was too small but beautifully made, I would advise ordering at least 2 sizes bigger, I contacted JJ's house, and I have received a full refund, I just sent them a very pleasant email and they responded quickly I sent the package to the address...
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Review
#930577 Review #930577 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Reason of review
Good customer service

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Products and Services Reviews

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3.7
Details
I am definitely not happy with this company after ordering 5 bridesmaid dresses and my flower girl dress one of the bridesmaid dresses was 7 inches to small and after 3 days of trying to make contact to resolve this issue it is costing me 100.00 to makeshift this dress...
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Review
#902654 Review #902654 is a subjective opinion of poster.
Product
Jjshouse Bridesmaids Dress
Reason of review
Not as described/ advertised