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JJsHouse - Cancel order just want card refunded

3.0
Details
To cancel order just refund back to card dont need to order anything already got another dress else where.
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Review
#1668859 Review #1668859 is a subjective opinion of poster.
Product
Jjshouse Clothing
Pros
  • It appears they are just good to look at
Cons
  • Size chart was misleading no refunds
Reason of review
Top was to small just wanted to exchange but had to send whole outfit back. Needed it before October 19 so went elsewhere and got a dress in my size.
Loss
$134
Preferred solution
Full refund
Tags
  • Mother In Law
  • Pant Suit

JJsHouse - Need return slip, dress is too small.

3.0
Details
I want to return dress for full refund, it does not zip, it is too small.
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Review
#1586085 Review #1586085 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Pros
  • Like the dress
Cons
  • Does not fit need return slip
Reason of review
Return, Exchange or Cancellation Policy
Loss
$136
Preferred solution
Full refund
Tags
  • Mother Of The Bride

JJsHouse - Returns

2.6
Details
I received the wrong contents in my package and informed jjs straight away. Two weeks later I am still in disagreement about paying for a return. The consumer guarantees act holds for this case because the company made and error they are responsible to cover any costs. I still have not received the items I paid for . They are for my wedding which is approaching and we will not have the items in time
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Review
#1577182 Review #1577182 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$253
Preferred solution
Deliver product or service ordered
2.5
Details
It was sent back because it had my home Street address and My Mailing address is a PO Box Address which is how I get my orders and mail,They aren’t much help either I love my order need it by May 20. It arrived on time April 4 and was sent back into transit .I tracked...
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Review
#1521385 Review #1521385 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Shoes
  • Products
Cons
  • Customer service and refund policy
  • Delivery service
  • Delivery system
Reason of review
Problem with delivery
Loss
$58
Preferred solution
Let the company propose a solution
Tags
  • no returns

JJsHouse - Need to return dress and jacket

2.5
Details
Dress and jacket dont fit so need to return them.. order number 5658303620...order date 04 03 2019..... email jacquispencer69@gmail.com...could you let me know whats happening about returning item...t
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Review
#1521051 Review #1521051 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse - My. Order

2.8
Details
Contacting you all about my order. I. Never received, because. You send it to wrong. Address. My. Address. Is. 5612. Arapahoe. Drive. Oxon Hill. MD. 20745, I did pay for fast shipping. Order. Number 1859302530 , Because. My. Daughter wedding is this. Saturday. April. 27, 2019
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Review
#1520893 Review #1520893 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse - Dress arrival

2.5
Details
I am from Mendoza, Argentina. The dress I payed for never arrived. I am still waiting for answers.
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Review
#1496306 Review #1496306 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Clothing
  • Fact that they are available to consumers
  • Original designs
Cons
  • Never delivered the dress
Reason of review
Problem with delivery
Loss
$160
Preferred solution
Deliver product or service ordered
Tags
  • No Refundable
2.6
Details

Update by user Nov 16, 2018

They don’t give you enough time from the time it’s delivered to figure out what size you need. Not to mention DHL trucking delivered the item to my neighbor and he brought it to me the next day. So I lost a day in decision making right there.

Original review posted by user Nov 15, 2018

Ordered a dress for my...
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2 comments
Anonymous
#1627931

Sweetie pie this one is on you. You messed around and wasted valuable time and KNEW what the return policy was.

Don't expect to be treated like a little Princess just because you are planning a wedding.

Thousands of people plan weddings and manage to do it right without the special treatment you are expecting. Just from reading your review it's obvious you are a spoiled brat.

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Review
#1401453 Review #1401453 is a subjective opinion of poster.
Product
Jjshouse Mother Of The Bride Dress
Pros
  • Product
Cons
  • Return policy and lack of communication
  • Return policy is absurd
Reason of review
Return, Exchange or Cancellation Policy
2.8
Details
The company continues to give me the run around. Will not allow me to receive the proper authorization to return the dress for a refund. DISAPPOINTED in the dress and customer service. Dress is way to small in the shoulders. It does not reflect the measurements given...
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Review
#1233273 Review #1233273 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Poor customer servcie
  • Dishonest company
Reason of review
Want a refund and proper info to return the dress
Loss
$145
Preferred solution
Full refund

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Products and Services Reviews

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JJsHouse - AVOID! Very shady company. They do not accept returns.

3.4
Details
I bought an off the shelf size 8 dress and it did not fit well. When I told them the problem and let them know I wanted to return it, they replied we hope you can fix it. No returns. What a sham! Avoid this company. Their seemingly low prices are not worth it (plus their shipping is outrageous). They are located in Hong Kong so not a whole lot can be done here in the USA, other than spread the word to all prospective brides to NEVER EVER do business with this company. Their website does not warn you that there are NO returns, ever. I contacted them 3 days after receiving my dress and they would not take the dress back. Dishonorable company.
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Review
#1103894 Review #1103894 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Cons
  • Horrible customer service
  • Do not accept returns for online shopping
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
Tags
  • Wedding Dresses
  • Jjshouse Ripoff