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JJsHouse review: No comment

2.3
Details
Unable to get in touch with customer service for the past few days since receiving my order. Not happy!!!
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Review
#1712427 Review #1712427 is a subjective opinion of poster.
Service
Jjshouse Customer Care
Pros
  • Prices
Cons
  • Unable to get in touch with customer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Poor Customer Care And Complaint

JJsHouse review: DO NOT BUY FROM THEM

1.8
Details
First I went by their size chart and even called them on the phone to make sure the sizing was correct. When I received my package everything was 3 sizes too small. They are out of China (that says it all) everything is smaller than normal. But the biggest thing is the size chart is wrong. So they tell me I have to pay shipping back and they charged me 46.00 to ship it back and 38.00 to ship it to me. Which means it cost me $84.00 because they have a messed up size chart and they will not make it right. My order was 190.00 they refunded 144.00.
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Review
#1708168 Review #1708168 is a subjective opinion of poster.
Pros
  • Cute shrugs
Cons
  • Run around in their online ticket chats
  • Bad customer service
  • Rip you off
Reason of review
Not as described/ advertised
Loss
$84
Preferred solution
Full refund
Tags
  • Size
  • Size Chart Wrong
  • Partial Refund
2.2
Details
ordered a wedding dress and paid over 2000 HK$ 4/10/19 after acceptance notification of order and tracking no cannot contact either company and had no further return emails or phone calls after trying to contact them as our wedding has been postponed until march next...
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1 comment
Anonymous
#1775779

i messaged them about a return,, they never responded. finally i returned it to the return address on the package.

i notified them about that. then they immediately messaged me with a different address to return the dress. i had already told them i had returned the dress. the dress was too little and had three blood stains that i assumed the person who sewed the beads on pricked their finger.

they asked for pictures. i sent them. they kept telling me they had not recieved the dress. i filed a claim with my credit card.

jj's sent my credit card a picture of a different dress and said there were no blood stains on it. finally, i did get a charge back to my credit card.

a lot of trouble! they are liars and cheats, next time i will go to dillard's!

Review
#1700774 Review #1700774 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review: Unhappy

2.0
Details
I received the dress but It wont fit me I cannot contact customer service I need the dress to be adjusted or I need a full refund
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Review
#1686255 Review #1686255 is a subjective opinion of poster.
Product
Jjshouse Dress
Cons
  • Product is not based in us but they make it appear that way
Reason of review
Poor customer service
Preferred solution
Full refund

JJsHouse review: Unsatisfied

2.0
Details
I have not received my wedding shoes I just want my shoes that I paid for. Very stressful for a bride.
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Review
#1660849 Review #1660849 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Pros
  • Discounts
Cons
  • Tracking my package
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Deliver product or service ordered
Tags
  • bad service
2.0
Details
JJsHouse review - RETURN FOR DEFECTIVE MERCHANDISE RECEIVED
JJsHouse review - RETURN FOR DEFECTIVE MERCHANDISE RECEIVED
JJsHouse review - RETURN FOR DEFECTIVE MERCHANDISE RECEIVED
no. I want to return a defective item. I received. your return policy says that energy packed of a damaged item will return fully fully refunded and returned however I have written numerous messages emails over and over and over again and no one wants to pay for the...
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Review
#1648582 Review #1648582 is a subjective opinion of poster.

JJsHouse review: Terrible customer service

1.9
Details
The dress I received doesn't fit right and the zipper is very sticky. The quality of the dress isn't as good as the pictures showed. I have never ordered a dress online before so I made sure I could return it. I received it on August 20th and I contacted them on August 27th to request to return it. They stated to me that I was past the 7 days refund time which obviously was not true. They offered me a 10% refund. I sent them another email and they then offered me 20% refund saying again it was past the 7 days! It clearly was not. This company is very dishonest and misleading on their website! They will not refund your money. Now I'm stuck with a dress that doesn't fit and doesn't look good.
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Review
#1640717 Review #1640717 is a subjective opinion of poster.
Product
Jjshouse Dress
Pros
  • Nice website
  • Prompt delivery
Cons
  • No return level or full attention to customer service
  • Unethical business practices
Reason of review
Poor customer service
Loss
$170
Preferred solution
Full refund
Tags
  • incorrect size

JJsHouse review in Smyrna, Georgia: Return

1.9
Details
The clothing is very lose
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Review
#1610166 Review #1610166 is a subjective opinion of poster.
Product
Jjshouse Clothing

JJsHouse review in Tipp City, Ohio: Subpar customer service

2.0
Details
I ordered a dress that looked good in the picture. I wear a size 6 99% of the time.The one percent is when an item is extremely well made & of high quality & then I wear a 4. I was pretty sure this would not be the case so I ordered a 6. Couldn't even get the zipper up. Crap quality. I took the dress right off, not removing any tags and packaged it exactly the way it was & sent it right back. I followed the return policy to the letter. I only got a portion of the purchase price refunded. When I asked the reason for this, I got no reply. I will NEVER purchase anything from this company again!
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Review
#1591292 Review #1591292 is a subjective opinion of poster.
Product
Jjshouse Bridesmaid Dress
Reason of review
Bad quality

Contact JJsHouse Customer Service

Website:
Mailing Address:
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Products and Services Reviews

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Latest Question

JJsHouse Questions

JJsHouse review: Refund

2.0
Details
The Dress is too small and she does not suit me all And also I'll have the wedding june 16. Is too late for order new one.
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Review
#1553504 Review #1553504 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy