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Pissed Consumer Interviews ?

I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was being processed and made to order as it was coming from China!!!! I was advised to be patient and it would ship out in a couple of days!! Well all my questions and answers were by e-mail only...... Now, the representative told me, to expect my order on 12/22/2018!!! I was very upset as I had to go and purchase another item in place of this wrap!!! They still had my money !!! Well, they stated that if I refused my order when it was delivered that the shipping company would destroy the merchandise! !! So, on 12/23/2018 I wanted thenorder canceled and now they tell me , that they will refund my money!! Minus the shipping charge and in 3 weeks I should see the money refunded to my account!! Now, I believe that they never processed the order period! !! Never again for me ever!!
52 comments
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
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Irene Moore
Shopping Expert
#1713489

The JJ’s House FAQ page states that if your measurements align with their size chart, they suggest to choose standard size. And if your measurements cannot be found in the siz...

Author
Location
Indianapolis, Indiana
Review #304068 is a subjective opinion of poster.
Featured
5 comments
1.0
Details
JJsHouse - Don't  waste your money!
JJsHouse - Don't  waste your money!
JJsHouse - Don't  waste your money!
JJsHouse - Don't  waste your money!
JJsHouse - Don't  waste your money!
JJsHouse - Don't  waste your money!
The dress is awful. I've emailed them several times. Their so-called resolutions are to take it to a tailor, except a refund ranging from 20 to 30 or 35%, or getting a discount of 35%. The draft dress was in such bad shape when it arrived the Taylor won't be able to...
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Anonymous
#1522177

Thank you so much for all the warnings here. I almost wanted to order 2 dresses from JJ House!

Author
Reason of review
Bad quality
Review #1125055 is a subjective opinion of poster.
Featured
0 comments
1.8
Details
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
If I could give zero stars, I would. That is how I can summarise my experience with Jjshouse.
The design of the dress is very nice and I was very exited when I finally, despite express delivery, received it after a delay. Unfortunately, the huge smile on my face disappeared almost immediately after I have opened the box. I have ordered my dress in a standard...
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Author
Cons
  • Make it impossible to return gross item
Reason of review
Bad quality
Loss
$134
Preferred solution
Full refund
Review #1181342 is a subjective opinion of poster.
0 comments

JJsHouse - Awful Dress and shoes

4.2
Details
JJsHouse - Awful Dress and shoes
JJsHouse - Awful Dress and shoes
JJsHouse - Awful Dress and shoes
Ordered a dress and shoes for my sons wedding, The dress in the pic advertised on their web site was beautiful. Mine arrived and omg it was awful bulky and very big the shoes were badly made, I had to rush out and buy a dress and shoes. I returned it all within the 7 days they allow I did receive my money back with postage taken out. I wish I had read reviews off of their site!!
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Author
Review #1562217 is a subjective opinion of poster.
1 comment
1.8
Details
JJsHouse - Size chart extremely misleading
JJsHouse - Size chart extremely misleading
JJsHouse - Size chart extremely misleading
I ordered a bridesmaid dress for my daughter from JJshouse.com wesite. I used the size chart and measurement instruction found online. I double checked the measurements due to the large size it was telling me to order. The dress was at least 2 sizes too big. The only...
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Anonymous
#1536648

I’m having a similar issue. I got my dress and the color of the top was off and I am really unhappy as the two colors clash. I contacted them and they said that the variation ...

Author
Cons
  • Size chart was misleading no refunds
Reason of review
Not as described/ advertised
Loss
$151
Preferred solution
Full refund
Review #1284652 is a subjective opinion of poster.
Featured
0 comments
1.0
Details
JJsHouse - Poor quality, ill fitting, no returns
JJsHouse - Poor quality, ill fitting, no returns
JJsHouse - Poor quality, ill fitting, no returns
JJsHouse - Poor quality, ill fitting, no returns
Do not order from this vendor! After ordering a dress and shoes for my daughter, they arrived and the dress, especially the hem with had an appliqué detail was in terrible condition! There were frayed ends, burnt segments and no efforts to sew the appliqué on with any...
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Author
Cons
  • Refund policy
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Review #1221828 is a subjective opinion of poster.
Featured
1 comment
1.0
Details
JJsHouse - Damaged Fascinator
JJsHouse - Damaged Fascinator
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...
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Anonymous
#1606270

I was going to buy from this site but after reading the dissatisfied customers comments I won’t bother even looking st their site again. Thanks for going to the trouble to war...

Author
Reason of review
Damaged or defective
Loss
$37
Preferred solution
Full refund
Review #1348356 is a subjective opinion of poster.
0 comments

JJsHouse - JJs House charged my card and sent NO DRESS!!

1.0
Details
I placed an order for a cocktail dress on 4/26 and paid for EXPEDITED shipping. My credit card was CHARGED IMMEDIATELY and I have STILL NOT RECEIVED THE DRESS! JJs would not respond to my emails UNTIL I left a bad review. ONLY THEN they got in contact w me. Since then they still have not even begun MAKING THE DRESS! And they have attempted to BRIBE ME, THEIR UNHAPPY CUSTOMER by telling me they will give me a refund if I REMOVE THE BAD REVIEW!!
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Author
Reason of review
Order processing issue
Review #1530142 is a subjective opinion of poster.
1 comment
1.0
Details
I recently ordered a dress for my daughters wedding they took the money immediately but I had no confirmation of my order, when I tried to contact them I discovered they are in China and the only way to enquire is by email. They respond with poor English and are very...
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Anonymous
#1631996

I wish I had seen your response before I ordered a prom dress for my granddaughter. How awful that that they do not let their customers know their location, etc. Now I know wh...

Author
Reason of review
Bad quality
Review #1450384 is a subjective opinion of poster.

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

Latest Question

JJsHouse Questions
2 comments
1.8
Details
JJsHouse - Pitiful Craftmanship
JJsHouse - Pitiful Craftmanship
JJsHouse - Pitiful Craftmanship
I ordered a prom dress - paid extra for custom measures. Got the dress, it was incredibly loose, the top was falling off my daughter. The sides were gaping open, and the seam going down the back of the dress was bumpy - the stitching bunching it up. The company claims...
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Anonymous
#1637065

My daughter is getting married and I'm looking for a dress. I'm doing a bit if research before I order.

Author
Pros
  • Pictured products and how they were described
Cons
  • Product that was delivered to me
Reason of review
Bad quality
Loss
$140
Preferred solution
Full refund
Review #1282123 is a subjective opinion of poster.