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Pissed Consumer Interviews ?
I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was being processed and made to order as it was coming from China!!!! I was advised to be patient and it would ship out in a couple of days!! Well all my questions and answers were by e-mail only...... Now, the representative told me, to expect my order on 12/22/2018!!! I was very upset as I had to go and purchase another item in place of this wrap!!! They still had my money !!! Well, they stated that if I refused my order when it was delivered that the shipping company would destroy the merchandise! !! So, on 12/23/2018 I wanted thenorder canceled and now they tell me , that they will refund my money!! Minus the shipping charge and in 3 weeks I should see the money refunded to my account!! Now, I believe that they never processed the order period! !! Never again for me ever!!
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...Read more
I recently ordered a dress for my daughters wedding they took the money immediately but I had no confirmation of my order, when I tried to contact them I discovered they are in China and the only way to enquire is by email. They respond with poor English and are very...Read more
I ordered a total of 6 dresses from JJSHouse over the past 14 months. The first four orders were perfect and I was a very satisfied client. I placed an order on Dec 9 and another one on Dec 12. The first order was to wear for a Christmas party, and the 2nd order was...Read more
The design of the dress is very nice and I was very exited when I finally, despite express delivery, received it after a delay. Unfortunately, the huge smile on my face disappeared almost immediately after I have opened the box. I have ordered my dress in a standard...Read more
I didn't like
- Make it impossible to return gross item
Jjshouse - JJs House charged my card and sent NO DRESS!!
I placed an order for a cocktail dress on 4/26 and paid for EXPEDITED shipping. My credit card was CHARGED IMMEDIATELY and I have STILL NOT RECEIVED THE DRESS! JJs would not respond to my emails UNTIL I left a bad review. ONLY THEN they got in contact w me. Since then they still have not even begun MAKING THE DRESS! And they have attempted to BRIBE ME, THEIR UNHAPPY CUSTOMER by telling me they will give me a refund if I REMOVE THE BAD REVIEW!!
The dress is awful. I've emailed them several times. Their so-called resolutions are to take it to a tailor, except a refund ranging from 20 to 30 or 35%, or getting a discount of 35%. The draft dress was in such bad shape when it arrived the Taylor won't be able to...Read more
NEVER buy from this company!!!!! I ordered a fascinator and it arrived with the box completely smashed along with the fascinator inside. Told them I wanted a return and refund and they offered to send another one free of charge and promised to pack it better. Just got...Read more
I ordered a mother of the bride dress which was too small. I tried to return the dress and you have to go through several "chats" with someone in order to get a refund. First of all, they wanted a photo of the item showing what was wrong with it. I sent a photo, but...Read more
I ordered a bridesmaid dress for my daughter from JJshouse.com wesite. I used the size chart and measurement instruction found online. I double checked the measurements due to the large size it was telling me to order. The dress was at least 2 sizes too big. The only...Read more
I didn't like
- Size chart was misleading no refunds
Jjshouse - Ordered a wedding veil, was to be shipped within 24 hours or within two days. It has been over a week and still didn't receive it.
Ordered a wedding veil, and still have didn't receive it
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