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Pissed Consumer Interviews ?

I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was being processed and made to order as it was coming from China!!!! I was advised to be patient and it would ship out in a couple of days!! Well all my questions and answers were by e-mail only...... Now, the representative told me, to expect my order on 12/22/2018!!! I was very upset as I had to go and purchase another item in place of this wrap!!! They still had my money !!! Well, they stated that if I refused my order when it was delivered that the shipping company would destroy the merchandise! !! So, on 12/23/2018 I wanted thenorder canceled and now they tell me , that they will refund my money!! Minus the shipping charge and in 3 weeks I should see the money refunded to my account!! Now, I believe that they never processed the order period! !! Never again for me ever!!
Most Helpful
52 comments
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
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Irene Moore
Shopping Expert
#1713489

The JJ’s House FAQ page states that if your measurements align with their size chart, they suggest choosing a standard size. And if your measurements cannot be found in the si...

Author
Location
Indianapolis, Indiana
Review #304068 is a subjective opinion of poster.
0 comments

JJsHouse - No answer

No answer left voicemail for a return call
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Author
Pros
  • Like the dresses
  • Like the clothes
Cons
  • Refund policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$126
Preferred solution
Full refund
Review #1597478 is a subjective opinion of poster.
0 comments

JJsHouse - Package not received

Order 3392648525 2019-07-02. Money debited from my master card. Have not received it. Have not received notice from post office. The mailbox is inside of building. Please respond. Jozette r Ward 4532 W Burleigh St. Milwaukee Wi 53210 414-552-3614 Jozettew@gmail.com I have received all other items I ordered in the past.
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Author
Cons
  • Never got order how can i rank
Reason of review
Problem with delivery
Loss
$18
Preferred solution
Deliver product or service ordered
Review #1596999 is a subjective opinion of poster.
0 comments

JJsHouse - Item never received

1.0
Details
I ordered a hat on May 2, 2019. It is July 19 almost 7 weeks later and hat was NEVER RECEIVED. Unless it is received quickly, I will cancel credit card dollars for this hat, which was $27.99.
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Author
Reason of review
Problem with delivery
Loss
$28
Preferred solution
Deliver product or service ordered
Review #1593372 is a subjective opinion of poster.
0 comments

JJsHouse - Order paid and canceled!!!!!

i detected that my order was paid and then the status is canceled!!!! i need answer for were the money went. my order is 4444982885 please answer quick!!!!!
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Author
Pros
  • Failure to respond to the consumers
Cons
  • I did not get my money back
Reason of review
Order processing issue
Loss
$354
Preferred solution
Full refund
Review #1592688 is a subjective opinion of poster.
0 comments

JJsHouse - Runaround and tired of it

Just getting run around on brides maids dresses for couple weeks now tired of it just want money back and cancel order
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Author
Reason of review
Poor customer service
Loss
$540
Preferred solution
Deliver product or service ordered
Review #1592569 is a subjective opinion of poster.
0 comments

JJsHouse - Subpar customer service

1.6
Details
I ordered a dress that looked good in the picture. I wear a size 6 99% of the time.The one percent is when an item is extremely well made & of high quality & then I wear a 4. I was pretty sure this would not be the case so I ordered a 6. Couldn't even get the zipper up. Crap quality. I took the dress right off, not removing any tags and packaged it exactly the way it was & sent it right back. I followed the return policy to the letter. I only got a portion of the purchase price refunded. When I asked the reason for this, I got no reply. I will NEVER purchase anything from this company again!
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Author
Review #1591292 is a subjective opinion of poster.
0 comments

JJsHouse - Return

I ordered a dress that I need to return can I get information on how can I return it please
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Author
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund
Review #1590748 is a subjective opinion of poster.
0 comments

JJsHouse - Shipping cost here in USA

1.0
Details
I spent a total of 136 .00 Why did I have to pay for shipping ?
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Author
Reason of review
Order processing issue
Loss
$24
Preferred solution
Let the company propose a solution
Review #1589394 is a subjective opinion of poster.
0 comments

JJsHouse - Looking for my dresses.

I haven't get my dresses, and no one inform me about anything. Email: niayard@aol.com I'm gonna make complaints to the customer service bureau.
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Author
Pros
  • Price
Cons
  • Take your money and do no care
  • No return level or full attention to customer service
  • Contact number
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
Review #1589073 is a subjective opinion of poster.

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

JJsHouse Products and Services Reviews

Latest Question

JJsHouse Questions
0 comments

JJsHouse - Fradualent from my Bank to JJs house

1.5
Details
today my bank fradualant charges against against JJs house
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Author
Pros
  • Fradulant actties on my
Cons
  • Fradulant activities my bank cars
Reason of review
Return, Exchange or Cancellation Policy
Loss
$188
Preferred solution
Full refund
Review #1587063 is a subjective opinion of poster.