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Pissed Consumer Interviews ?

I ordered a black cashmere faux fur wrap on 12/03/2018. The company deducted my money from my debit card!! This order was completed and I thought I would be getting my order within 2 weeks!!! I inquired about my order on 12/16/2018?? I was told then, that my order was being processed and made to order as it was coming from China!!!! I was advised to be patient and it would ship out in a couple of days!! Well all my questions and answers were by e-mail only...... Now, the representative told me, to expect my order on 12/22/2018!!! I was very upset as I had to go and purchase another item in place of this wrap!!! They still had my money !!! Well, they stated that if I refused my order when it was delivered that the shipping company would destroy the merchandise! !! So, on 12/23/2018 I wanted thenorder canceled and now they tell me , that they will refund my money!! Minus the shipping charge and in 3 weeks I should see the money refunded to my account!! Now, I believe that they never processed the order period! !! Never again for me ever!!
Most Helpful
I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in...
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52 comments
Irene Moore
#1713489
Shopping Expert

The JJ’s House FAQ page states that if your measurements align with their size chart, they suggest choosing a standard size. And if your measurements cannot be found in the si...

Review
#304068 Review #304068 is a subjective opinion of poster.

JJsHouse - Poor at this time

1.0
Details
Sent wrong color dress and there is no contact phone number
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Review
#1623498 Review #1623498 is a subjective opinion of poster.
Cons
  • Did not come with a return slip
Reason of review
Problem with delivery
Loss
$175
Preferred solution
Deliver product or service ordered
Tags
  • evening wear

DO NOT ORDER FROM JJSHOUSE

1.0
Details
I placed an order for a dress yesterday at approximately 8:30am. Unfortunately, the photo shoot I needed the dress for got cancelled. On top of that, after reading horror reviews, I decided to return the dress at approximately 4pm. The company only offered FIVE PERCENT back or 40% off a future purchase if I decide to keep the dress. UM NO. I want a full refund back but with all the tickets I have opened, I have not heard one response. I have disputed the charges with my bank.
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Review
#1623468 Review #1623468 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

JJsHouse - I’m trying to cancel an order

I cannot contact the company to cancel my order. I made a wedding dress order too far in advance and my fiancé doesn’t like the dress.
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Review
#1621537 Review #1621537 is a subjective opinion of poster.

JJsHouse - I’m trying to call to cancel a wedding dress because it’s not happening and the phone number is not existent.

1.3
Details
I need to cancel an order better business bureau will be contacted if you can’t reply to me
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Review
#1621162 Review #1621162 is a subjective opinion of poster.
Pros
  • Beautiful
Cons
  • Phone contact
Reason of review
Got called off
Loss
$206
Preferred solution
Full refund

JJsHouse - DRESS CAME WITH A BROKEN ZIPPER

1.0
Details
I RECEIVEED MY DRESS ON THE 5 OF JULY . WAS GOING TO TRY IT ON AND THE ZIPPER BROKE JUST UNZIPPING IT. DID;NT GET TO TRY IT ON. SENT A EMIL RIGHT AWAY TO .MICHELLE BAUISTN SHE WAS RUDE AND VERY UNPROFESSIONAL. BASCALLY SAID THAT I WOULD HAVE TO KEEP THE DRESS AND THERE WAS NO REFUND. SO WAS I SUPPOSED TO KEEP A DRESS I COULD;NT WEAR. THIS DRESS WAS FOR MY SONS WEDDING.YOU WANT PICTURES BUT I DO;NT KNOW HOW TO DO THAT BUT MY HUSBAND IS GOING TO TRY.I HAVE NEVER ORDERED CLOTHING FROM THE INTERNET AND IF THIS IS THE EXPERIENCE I,VE GOTTING I WILL NEVER DO IT AGAIN.
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Review
#1619650 Review #1619650 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund
Tags
  • Jjshouse Scam

JJsHouse - No good

I am trying to re-order the same dress in a larger size. I would like to speak to a person in which to do this thank you
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Review
#1616805 Review #1616805 is a subjective opinion of poster.
Pros
  • That they actually delivered
  • Fast delivery
  • Like the dresses
Cons
  • No comment
Reason of review
I want same dress in larger size how do I do? My daughters wedding is in September 27.
Preferred solution
I just to exchange for larger size
Tags
  • Wedding Dresses
KEEP GIVING ME THE RUN AROUND. TRYING TO RETURN (2) DRESSES FOR A REFUND FOR MONTHS. NO ADDRESSES OR PHONE NUMBER NOT WORKING
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Review
#1616004 Review #1616004 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$366
Preferred solution
Full refund
Tags
  • bad service

JJsHouse - Need help

Cant get a hold to the jjshouse.com company
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Review
#1614703 Review #1614703 is a subjective opinion of poster.
Reason of review
Need to contact your company
Preferred solution
Need answers

JJsHouse - Bad charge me fo dresz that i didn't want

yes I ordered a dress and a pair of shoes and the dress is off the 50% thing so my shoes were $55 and my dress and my dress was $50 which I think there's like a total of $71 you know I figured it would be fun shipping fees but I did not realize until I went and read it that they charge me for address that I can't get the tracking number off of and I don't know how to get in contact with these people I've been calling them for 2 days .....
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Review
#1611601 Review #1611601 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$200
Preferred solution
Full refund
Tags
  • Jjshouse Dress

Contact JJsHouse Customer Service

Mailing Address:
ReadMob Technologies (HK) Limited
Flat/RM 901 Yip Fung Building 2-12 D'Aguilar Street, Central
Hong Kong, Hong Kong
Hong Kong
Phone:
+8 528 199 0571
All JJsHouse Contacts

Latest Question

JJsHouse Questions

JJsHouse - Dress tracking

I ordered a dress I went online to check my order is stated I did not have one I do have a confirmation number I need to make sure the dresses the right color and size for the waiting which is August the 31st of this year please call me at 6784633471 my name is Kenya Owens The order number is 9457762874
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Review
#1610337 Review #1610337 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$118
Preferred solution
Deliver product or service ordered