JJsHouse
Reviews and Complaints
Need to Return
Preferred solution: Full refund
Return issue!
- Quality or service
- No refunds
- Run around about returns
Preferred solution: Full refund
Sent back dress for a bigger size
I sent mother of the bride dress back on sept 9, 2019 order # 062498**** it was 137 plus tax which I paid around 153.00 for it. I wanted it exchanged for a 16w I sent back a size 14.
I need a 44 inches in the chest area. The bottom of the dress was ok but the dress would not zip because I had ordered without looking at the size chart assuming I wore a 14 so I realized and tried to contact yyou before the dress was shipprd a 14. well it was sent back to where it was sent from and I put a letter telling you I need a 16w so the post office tracking number is 950551****579249****23 and the dress order number is 062498**** its already paid I just need to exchange it for a 16w. im really not pissed just frusterated.
I don't have a printer i sent back a letter with the dress.
Im sorry if this is not your proper procedure. im just busy.
- Liked the dress but is to small
- Do not follow their own return policy
Preferred solution: Deliver product or service ordered
Request for return
- Return policy and customer service
Preferred solution: Full refund
Complaint regarding delivery charges
- No customer service help
- Unable to speak directly to an agent in customer service
No good
- Failure to respond to the consumers
- Return process
- Does not fit need return slip
Preferred solution: Full refund
Sent back dress for a bigger size
Impossible return policy - Links do not work on return instruction. Horroble communication. False advertising - Do not believe WORRY FREE RETURNS.
- Pictured products and how they were described
Preferred solution: Full refund
They Should Be Put Out of Business
- I cannot get a refund
- Product that was delivered to me
- No customer satisfaction
Preferred solution: Full refund
My refund
- To be determined
- I felt scammed
DO NOT ORDER FROM JJSHOUSE
Request for return
The dress did not fit me I would like to return and get a different size
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Verified Reviewer | Mount Vernon, New YorkDress too small needs a bigger size
- I love their beautiful dresses
Poor at this time
- Did not come with a return slip
Preferred solution: Deliver product or service ordered
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