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JJsHouse review: DO NOT BUY FROM THEM

1.8
Details
First I went by their size chart and even called them on the phone to make sure the sizing was correct. When I received my package everything was 3 sizes too small. They are out of China (that says it all) everything is smaller than normal. But the biggest thing is the size chart is wrong. So they tell me I have to pay shipping back and they charged me 46.00 to ship it back and 38.00 to ship it to me. Which means it cost me $84.00 because they have a messed up size chart and they will not make it right. My order was 190.00 they refunded 144.00.
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Review
#1708168 Review #1708168 is a subjective opinion of poster.
Pros
  • Cute shrugs
Cons
  • Run around in their online ticket chats
  • Bad customer service
  • Rip you off
Reason of review
Not as described/ advertised
Loss
$84
Preferred solution
Full refund
Tags
  • Size
  • Size Chart Wrong
  • Partial Refund

JJsHouse review: Need to change my order

The recording said the person you are trying to reach was unavailable. My order number is 609338543. I want to chsnge the size from a4 to a 2. I also forgot to put the free shipping code in 2019fre.i want my bill to be adjusted .Please call me back at 7168165117!
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Review
#1707976 Review #1707976 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • evening wear

JJsHouse review: I ordered a hat for a wedding since October and I have not recieved it yet.

Please I need my hat for a wedding on Saturday. The money has been taken since October 30th so where is my ha?
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Review
#1707651 Review #1707651 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
I need the hat I ordered and you can’t even get a live person to talk to.
Loss
$40

JJsHouse review: Beware stay away from this place. Nothing but a big scam

Order was never delivered company would not respond
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Review
#1706974 Review #1706974 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review: So far I do not recommend unless they deliver my shoe orders.

I am very disappointed with JJs House. I ordered 3 pairs of Latin Dance Shoes from your website.. 2 pairs approximately a month ago and another pair a week ago. I have not yet to received these shoes and waiting for their deliver. Please e-mail me back with a response as to why it is taking so long. Thanks Sad Sad
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1 comment
Anonymous
#1779288

I am disappointed about their service, too!! Really bad and slow service.

I will never order here again. I paid the fastest delivery fee, but it is a completely liar.

Review
#1706962 Review #1706962 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Cons
  • Never received my purchase order
Reason of review
Order processing issue

JJsHouse review: Have not received my dress and i payed for express

I have not received my order and i payed for express
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Review
#1706294 Review #1706294 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

JJsHouse review: Cancel order

I ordered the wrong dress and immediately after I ordered it I was told it was the wrong one. I need to be refunded please. My bank also said please fax your letter head on paper saying that you will refund the money back. Thank you order 4501372734 And fax number to bank 575-613-7163.
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1 comment
Anonymous
#1776400

Good luck. They won't do a thing.

Review
#1704135 Review #1704135 is a subjective opinion of poster.
Product
Jjshouse Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$123
Preferred solution
Full refund

JJsHouse review: Shoes too big for wedding

Need to do an exchange
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Review
#1703208 Review #1703208 is a subjective opinion of poster.
Product
Jjshouse Shoes
Reason of review
Need to return the product for an exchange
Loss
$55
Preferred solution
Need to do an exchange
2.2
Details
ordered a wedding dress and paid over 2000 HK$ 4/10/19 after acceptance notification of order and tracking no cannot contact either company and had no further return emails or phone calls after trying to contact them as our wedding has been postponed until march next...
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1 comment
Anonymous
#1775779

i messaged them about a return,, they never responded. finally i returned it to the return address on the package.

i notified them about that. then they immediately messaged me with a different address to return the dress. i had already told them i had returned the dress. the dress was too little and had three blood stains that i assumed the person who sewed the beads on pricked their finger.

they asked for pictures. i sent them. they kept telling me they had not recieved the dress. i filed a claim with my credit card.

jj's sent my credit card a picture of a different dress and said there were no blood stains on it. finally, i did get a charge back to my credit card.

a lot of trouble! they are liars and cheats, next time i will go to dillard's!

Review
#1700774 Review #1700774 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue

JJsHouse review: Where is my dress

1.0
Details
I need my dress before November 8th. My brother in law is getting married the 8th and im on the wedding. If it could not be done by the 8th i would like a full refund. Thank you
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Review
#1700302 Review #1700302 is a subjective opinion of poster.
Service
Jjshouse Shipping Service
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • Jjshouse Dress